3 Star Hotel

Residence Inn by Marriott Cleveland Downtown

527 Prospect Avenue East, Cleveland, OH - United States
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Residence Inn by Marriott Cleveland Downtown
1/36

About

Located in the center of downtown Cleveland, this hotel is only a 5-minute walk to Rocket Mortgage Arena. The hotel features a gym, business center and suites with full kitchens. Every suite at the Residence Inn Cleveland is furnished with a work desk and seating area. Each kitchen includes a refrigerator, stove and dishwasher. Cable TV and in-room movies are also featured. The Downtown Cleveland Residence Inn provides guests with a buffet breakfast in the morning. Concierge services and free Wi-Fi are also offered. Cleveland State University and the Cleveland Convention Center are a 10-minute walk from the Residence Inn Cleveland Hotel. The Rock and Roll Hall of Fame and Museum is only a 5-minute drive from the hotel.

Guest Rating

7.9

Good

Based on 568 reviews

Cleanliness

7.6

Comfort

9.9

Location

9.2

Satisfaction

6.2
Show 228 Verified Reviews

Room Options

1/7

2 Bedroom Suite, Bedroom 1: 1 King, Bedroom 2: 1 King, Sofa bed

937 sqft • 1 King and 1 Sofabed

Air conditioningAlarm clockCleaning productsComplimentary tea

Room Details and Photos

1/4

2 Bedroom Suite

969 sqft • 1 Sofabed

Additional toiletAir conditioningAlarm clockBath or Shower

Room Details and Photos

1/4

1 Bedroom Suite, 2 Queen, Sofa bed

571 sqft • 2 Queen and 1 Sofabed

Air conditioningAlarm clockBath or ShowerBlackout curtains

Room Details and Photos

1/3

Larger 2 King Studio, Larger Studio, 2 King, Sofa bed

711 sqft • 2 King and 1 Sofabed

Air conditioningAlarm clockBath or ShowerCleaning products

Room Details and Photos

1/5

Two-Bedroom Suite with Adapted Tub - Mobility Accessible

969 sqft • 1 King • 1 King

Accessible bath/showerAccessible roomEntire unit wheelchair accessible

Room Details and Photos

1/4

One-Bedroom King Suite with Sofa Bed and Adapted Tub - Mobility Accessible

582 sqft • 1 King

Accessible bath/showerAccessible roomAir conditioningAlarm clock

Room Details and Photos

1/3

One-Bedroom Queen Suite with Two Queen Beds and Sofa Bed

582 sqft • 2 Queen

Air conditioningAlarm clockBath or ShowerHair dryer

Room Details and Photos

Residence Inn by Marriott Cleveland Downtown - All Inclusive Reviews Rating

7.9

Good

Based on 568 reviews

Review summary

The hotel is praised for its excellent location, making it ideal for exploring the city, and many guests found the rooms to be spacious and comfortable. While some reviews noted that certain rooms were not consistently clean and in need of updates, others highlighted the cleanliness of their accommodations. Overall, guests appreciated the polite staff and expressed a strong willingness to return, indicating a generally positive experience.

Cleanliness

7.6

Comfort

9.9

Location

9.2

Satisfaction

6.2
All Reviews
Staff6.1/10
Cleanliness7.6/10
Comfort9.9/10
Location9.2/10
Noise10/10
Satisfaction6.2/10
8.0

James

Posted on: 10-31-2025

Perfect location

10.0

Angela

Posted on: 6-1-2025

Staff was very polite. Room was very clean.

Prices

10.0

Brian

Posted on: 1-27-2025

The front desk staff was excellent, I wish I could remember the name of the young lady that helped us. on my receipt it said the clerk was AWI. Their issues at the other hotel we were at and we needed to move.She was incredibly helpful, understanding, and was able to get us a room that same day. The rooms were spacious, the beds were comfortable, and the entire place was clean. I would recommend this hotel, and we will be back.

7.0

JEREMY

Posted on: 12-30-2024

Room and bed were comfortable

No women at the bar.Stuffy vibe.Rude guests at breakfast

10.0

Robert

Posted on: 12-23-2024

Great location. Classic old architecture

3.0

Jenifer

Posted on: 11-12-2024

Most of the staff was friendly & easy to talk to. Breakfast was good. Rooms were clean & nice.

Check in time was at 4 i got there at 420 & was put on a list because the rooms were still being cleaned. Didn't get to check in until alil after 7. They said they would call but I had to call them.

9.0

NVBOB2

Posted on: 10-31-2024

It was nice to have a kitchen. The bed was comfortable. The location was great. We were there to eat at the Marble Room. It was across the street behind the hotel.

The bathroom area was the only negative of the room. The sink is small, and the lighting was not ideal. The lighting was indirect from around the mirror. It was hard to see to shave. The valet was easy in and right on the spot for drop off, but there was no luggage cart available to help get our luggage into the hotel and to our room. When we were leaving the next morning, we could not use the easy tap text to call up our car. It had not been checked in correctly, so the system had us seemingly out driving our car. We had only checked in the afternoon before and never moved our car.

8.0

Joe

Posted on: 6-27-2024

Great location right downtown!

The historic building is showing some signs of aging.

10.0

Dennis

Posted on: 6-23-2024

Excellent location. Nice and clean rooms. Employees were very nice and knowledgeable.

5.0

Deboah

Posted on: 5-27-2024

The location was great. It was walking distance to the stadium which is why we picked it.

It was very expensive, we spent $675 per night (stayed two nights) so we could be there for the eclipse and Cleveland home opener. So when we saw a mouse running around our room(there’s never just one) it was very disturbing to say the least. It was very expensive to have to share the room with rodents. We informed the staff, they apologized :(

Showing 1-10 of 28 reviews

Top Amenities:

Free BreakfastFree Internet AccessHealth ServicesFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily FriendlyKid Friendly
Show All Amenities

Guest Policies

Check-in:

After 04:00 PM

Check-out:

Before 11:00 AM

Pets:

Pets are allowed. Charges may apply.

Important Info:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay.

Features & Amenities

Highlighted Amenities:

Free Breakfast
Free Internet Access
Health Services
Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly
Kid Friendly

Amenities & Services

Facilities for disabled guests available
Family rooms
Fitness center
Free Breakfast
Free Wi-Fi
Hygiene certification
Kid-friendly dining
Microwave
Non-smoking property
Pets allowed (charges may apply)
Wheelchair accessible

location

Residence Inn by Marriott Cleveland Downtown

527 Prospect Avenue East, Cleveland, OH

Top Hotel Destinations

$252
per night