Fiesta Americana Condesa Cancun - All Inclusive

Location, Parking and Breakfast.

Restaurante, humos odor in room . Restaurante Best menu it’s not included in your Hotel rate . . Reserves a Room that could sleep up too 4 people and ther charged me $ 750 for my son, We’re 3 people total.

Great location

Sushi is terrible, should upgrade or close it down. Pool & night activities is limited. Should hire an entertainer.

Some of the food was ok…

Roaches in our room and mosquitoes where everywhere in the lobby bar.

Beach and pool. Staff was nice. Grounds and room were very clean.

Drinks were watered down or too sweet. Food was not great. Loud DJ at pool that starts around noon. Super loud party on sat night til 11 pm could wait hear in room. Humid room.

Location was good if you don't plan on leaving the resort. There were food options and lots of pools. Beach was beautiful.

Hard to get a beach chair/pool lounge if you didn't get there in the morning. We were at a conference and had meetings each morning. Food options were good but the food quality was fair. Room mix ups at check in.

Good location and the staff in restaurants work very hard.

1. It is not very clean 2. Extremely overpriced 3. Day 1 they wanted me to get their membership and very pushy 4. If you ask for some info at front they will try to push something on you. 5. Rooms not that clean and some things were dated 6. Bad food

Location

Room very poor, won't even provide towels or water unless asked, restaurants are very ordinary

The beach and pool were amazing!

Air conditioner in the hotel room never quite worked well.

The location , the view, the food and the staff super friendly

I have booked all inclusive room ocean view over ---$ per night. We went to Italian restaurant at the hotel to celebrate the my wife birthday. In the wine menu everything is priced. Cheapest wine is 100$. The same in stake restaurant, steak 80-150$.

Very clean, nice staff, set on a beautiful beach. Not a "party" hotel, but lively during the day and part of evening near pool area.

The restaurants require reservations. The Asian cuisine is not very good, including the sushi bar. RSVP required for dining at nearly all 3 course restaurants.

The buffet, swim up bar, ocean view and the friendly staff!

The outlets to charge our phones didn?t really work.

staff is very polite and respectful; service fast, problems solved quickly, food very good and the variety is excellent

we got sick after the first day with some sort of food poisoning, fortunately not too bad. it was VERY hard to find an empty beach chear in the morning, all of them were "occupied", probably staff manipulation for money.

food, hospitality

creative and beautiful bathroom walls made of glass not transparent thought but enough embarrassing if you have young adult children

The beach access. Number of bars.

Roof leaked due to rain. Signs of rust in the room and hotel. Most hotel staff were unhappy.

The food the restaurants the pools the employees all was very nice and professional

The hotels grounds, rooms, and all were very clean. The service was outstanding. Thank you so much to Eladio he made sure every day we had everything. Sofia my pool waitress was awesome!

The customer service was exceptional. This hotel will be our #1 each time we go to Cancun, MX. The Food also is so good, so many options of food you don't even get to try everything. The alcohol choices are also #1.

Staff were friendly, engaging, and made sure we had what we needed. The food was all very esthetically pleasing and delicious. Great flavors and a wide variety to choose from.

Pool cleaning should be completed prior to opening the pool for use.

The staff was very attentive, the food was delicious, the resort was beautiful.

Our second time being at this resort and we absolutely love it. From the gorgeous property, delicious food, and wonderful entertainment this is truly one of the best resorts in Cancun. We were especially blown away by the cleanliness of the hotel!