About
Prime Beachfront Location Krystal Grand Cancun All Inclusive in Cancún offers direct beachfront access and stunning sea views. Guests enjoy an infinity swimming pool, sun terrace, and lush gardens. Comfortable Accommodations Rooms feature air-conditioning, balconies, and modern amenities such as free WiFi, flat-screen TVs, and private bathrooms. Family rooms and executive suites cater to all needs. Dining Experience The resort offers a variety of dining options, including a family-friendly restaurant, modern bar, and pool bar. Breakfast includes continental, American, and buffet selections with local specialties. Leisure and Activities Guests can enjoy yoga, fitness classes, and a fitness center. The kids' club provides entertainment for younger visitors, while the spa facilities offer relaxation.
Guest Rating
Pleasant
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Room Options
Honeymoon Suite Ocean Front
948 sqft • 1 King
Room Details and Photos
Altitude Suite 2 Double Beds
539 sqft • 2 Double
Room Details and Photos
Altitude Family Suite Partial Ocean View
1152 sqft • 1 King • 2 Double
Room Details and Photos
Altitude Master Suite Ocean Front
1055 sqft • 1 King • 1 Sofabed
Room Details and Photos
sqft
Room Details and Photos
Guest Rating
Pleasant
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- beach and location
- The view the hotel exceeded expectations. We did book a suite in the altitude tower so amenities were good.
- Nothing
Cons -
- poor maintenance, dirty bedding and chair, 0 room isolation, underwhelming / terrible food, long waiting time for food
- Not really.
- Broken beds Room smells very bad experience
Business Traveler (95)
Solo Traveler (197)
Traveling as Couple (998)
Family with Young Children (383)
Family with Teens (1)
Senior Traveler (11)
Group Traveler (292)
Total (651)
Hugo
•Posted on: 4-11-2025
beach and location
poor maintenance, dirty bedding and chair, 0 room isolation, underwhelming / terrible food, long waiting time for food
Sandy
•Posted on: 4-11-2025
The view the hotel exceeded expectations. We did book a suite in the altitude tower so amenities were good.
Not really.
Jean Joseph
•Posted on: 11-21-2024
Nothing
Broken beds Room smells very bad experience
Arcelia
•Posted on: 8-12-2024
The location was walking distance to shops, restaurants and entertainment. The all inclusive option was fantasy and the buffet had great food options.
At times the AC unit in the room did not work properly. Only 1 working elevator for 14 floors long waiting times.
Top Amenities:
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 12:00 PM
Pets:
Pets are not allowed.
Important Info:
When booking more than 4 rooms, different policies and additional supplements may apply. The environmental fee is subjected to changes and the applicable current amount will be charged depending on the stay dates or period of time.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay.
Features & Amenities
Highlighted Amenities:
Amenities & Services
Top Hotel Destinations
- Hotels
- North America
- Mexico
- Quintana Roo
- Cancun
- Krystal Grand Cancún- All Inclusive