Express Inn Hartselle

Small, quaint, & quiet - very quiet. Rooms were all taken and you didn't even notice (no loitering or loud music/TV's). Room was nice & clean. The beds were very comfortable. Staff was friendly, courteous, and accommodating.

The Hotelrooms are in a TOP condition. Only thing i missed was a closet or else i could hang my stuff. This is REALLY missing. Otherwise everything else was grandious.

Well,... Nope. But I haven't seen the pool, nor the breakfast.

Fair price.

Advertising as free breakfast. There w as none? Misprint maybe.

Convenient location

Only 3 pillows on 2 queen beds. Which meant one of us had no pillow. The was no cable tv. The only had a firestick. We could not watch the local weather. Which for that night was important because we where under tornado warnings in that area.

Location

Definitely not the cleanest place. Bathroom have a weird smell The bed was dirty had other people's hair and we did not stay we didn't even go to the office and complain just left the key in the room and left disgusting it would not recommend this place

The showers are the absolute best in any hotel I¿ve ever been in. It¿s clean rooms and we enjoyed staying. It served the purpose giving us a place to stay while visiting my Dad. Overall we would stay again. The price is great!

The bed isn¿t comfortable. My husband and I both woke up with back aches. I¿ve had a bad back for years and he has not had any back trouble. They were not offering breakfast as shown online and the pool was closed.

I showed up after making a reservation and they did not have ANY rooms available. They even started they closed down offline at 3pm that day.

Will never use this site again

It was in very bad shape, holes in wall, even coffee pot was nasty. No breakfast as advertised, was stuck in a smoking room, requested non smoking I rented 4 rooms and all were in bad shspe

Cool shower! Nice clean room. Enjoyed the breakfast!

Easy parking.

Very difficult to leave the parking lot. Dangerous intersection

Price and location

We had 4 people so we needed to go to office for enough towels,coffee ,cups,soap they only put enough for two guests

Staff was very friendly and responsive, went above and beyond to help me with a problem fairly late in the evening. The water pressure in the shower was excellent and there was plenty of hot water. Fridge and microwave in the room were nice features.

The beds were pretty hard and many of the room's features were older and showing plenty of wear, but it was all still usable.

The rooms were clean and roomy.

The complimentary breakfast was really non-existent, but I will stay here again.

Everything. No lobby, the beddings are dirty.

Over charged, Arrived at the hotel and they charged me a extra $60. No cold water in the room

better than my last stay there

needs snack and drink machines

Excellent location, very low price.

There are only 2 motels in Hartselle. This one is very close to my Dad's.Room was OK. Pretty clean and very minimalist. Not sure if that's a pro or con.

1. You can't make a reservation by phone. My dad wanted to make a reservation and pay for it by phone. He called and was told you can only make a reservation online and he's not tech savvy. I was kind of surprised you couldn't book direct and had to use booking.com (or apparently some other sites as well). I personally don't trust that so I prepaid using paypal.2. When I arrived the younger Indian guy that works/owns(?) the place asked my which site I booked through when I told him i prepaid. Shouldn't he been able to look that up??3. While the TV worked, the tint was messed up. Resetting the TV settings didn't really help.4. Water pressure is a little lacking. Like R Kelly peeing on you after his prostate started acting up restricting the flow.5. No amenities or breakfast offered.6. The last point is probably my biggest issue. See the pics I attached. Under the ice bucket was a half smoked cigarette (yes, it was tobacco) and a lighter. Very odd. And it had been there for a while because the lighter didn't light anymore so that means the lighter fluid dried up. Now, I had no intention of using the ice machine there, but something urged me on to pick up the ice bucket to find this treasure. I can only imagine that a prior guest left it but since the ice bucket bag wasn't disturbed, the cleaning person didn't bother to move anything.The next morning I took the entire tray to the front window (you're not allowed in the inside lobby anymore (I've stayed there a few times in the past and had an indoor lobby and a breakfast area) and showed the 'manager'.Most hospitality businesses would it least offer something like a small discount, but, no, no such offer or an apology for that matter. The only thing he asked if I wanted my room cleaned again right away (I was staying 2 nights and getting it cleaned again immediately wasn't going to make the room any cleaner).

Liked location and price.

My adult kids had giftcards taken from their room. The Soap was like sandpaper. Water pressure in shower very low.

Seemed all new and was very nice room with good hot water

They didnt run it through our booking.com and we didn’t realize at first that we were charged a slightly different rate and then were notified that we did a no show for our reservation. Also was a bit weird that you check in at a window like a 24hr gas station vs going into the lobby. It almost made us leave without checking in, but glad we stayed as the room was very nice