Fletcher Hotel-Restaurant de Dikke van Dale

The hotel was close to public transportation

It is a very old and old-looking hotel. Dimmed lights and old furniture. Decor must have been from 1940’s. I was worried that the elevator would give out any minute. My soap-dispenser in the bathtub was empty.

Breakfast fair, beds comfortable.

Rooms very tired, need updating before our next visit.

Great parking and a short walk into town. Rooms were clean and comfortable. Staff were very helpful.

No complaints. We booked a small room and that's what we got. Decor a little dated but perfectly acceptable.

I love the architecture and location

I have stayed there a number of times over the years and now feel it’s in desperate need of a refurbishment, it’s looking tired and shabby in a number of areas which is a real shame

Very pleasant restaurant and library areas. Room warm (freezing temperatures outside). Good breakfast selection hot and cold food.

Nothing really.

The staff were friendly, some confusion over the booking. We were told we needed to pay, we had paid in advance and only needed to pay the tourist taxes. This is not the first time it has happened through Booking.com, so I'm not sure it was the hotels issue. Staff working in the breakfast room were very helpful and quick.

The bar was closed, and a very limited menu in the restaurant. However this turned out to be a good thing as we found some fabulous places in Sluis itself.

Proximity to other attractions and water. Breakfast was good as well as the restaurant.

Clean room and nice breakfast

I had to use online booking at the reception to get best rate

Breakfast was pretty good though no Toaster and the ham was awful,the bacon salty and dripping in fat otherwise ok

Terrible service all around, No food as we were told not enough staff so the restaurant had 6 people eating and no one else allowed in as they said too busy all evening . The bar never opened at all, When walked across floor in room the wardrobe door opened along with the bathroom door, bed tight against the wall so impossible to get in one side,lights by bed only one worked and light switch for main light wouldn’t turn off by the bed, No fridge,No aircon,no fan available when asked,The reception guy as useless as they come, asked for ice at reception he came back with 2 large glasses and 1 ice cube in each glass ,refused to accept a voucher issued by Fletcher Hotels ( a voucher issued because a previous stay at a fletcher hotel the hairdryer had given my wife a electric shock that knocked her too the floor and caused burns to hand) has to be one of the worst hotel chains in Holland currently. Avoid any of these hotels at all costs as mega ripoffs for crazy money and terrible places all round.

Close to town

Dated and needed a facelift food service poor because finished early than time stated

Looks amazing from the outside lovely and friendly staff nice comfy beds

No air con paint peeling from the ceiling definitely needs updating then it would be a fantastic place to stay

We do B&B there. Not much elso to do at Fletcher hotels. Not enough staff, certain ly not trained.

Lack of staff, overworked.

Close to centreGood priceNice outdoor area sadly raining while we were there

Bar not open Didn’t realise we had to book for dinner no room when we went down

Pleasant reception. Lifts that work. Spacious room, bathroom & bed. Cost bar & terrace area. Friendly staff in restaurant. Good food. Loads of room in the garage for bikes & plenty of e-bike loading points.

Great bar with great staff!! We had a great evening therewith other guests in the Hotel. Room is big and haseverything you need. The current rating from this hotelis way to low. Thanks for the great stay!

Generous sized comfortable room. Good breakfast and handy parking.

Great location, staff is very friendly

We requested a baby cot. Our daughter just turned 2 and the baby cot was too small as she couldn't fit into it decently. The cot is really just for baby's only.

Excellent location, very friendly staff, nice food in the restaurant. Easy to park.

Room ventilation could be better, but I appreciate it is an ancient building. Opening a window resolves it :)

Location and friendly staff

No tea or coffee facilities in the room

Had a nice shower. Breakfast was nice.

We had a room on the east side of hotel. All smoking employees would smoke right underneath our room. We had to smell cigarette smoke well in to the night. Very unpleasant.