Best Western Greenfield Inn

I love the price the location plus I get rewards for staying and the staff is always kind and helpful I stay at this hotel all the time my family loves it

Loved the location and the continental breakfast.

I don't know exactly if the walls are paper thin or if it was the adjoining room door, but the noise from the other room was incredibly loud. It sounded like they were having normal conversations, but you could here them as if they were in our room.

Great afternoon staff, location

Dirty hotntib, asked for pillow for sofa bed but was told they didn't have any, rude night staff.

Clean . Nice e amenities

I had booked a oversized room and just got an ordinary room, but for the price I couldnt complain. Staff at front desk were not very friendly at check-in and Noone was available when I went to ask for an extra blanket.

There were unruly kids running in the hall for two hours. I was awakened at midnight by the noise. I stayed there to enjoy Greenfield Village that day. However I was awake until 4 am after all the noise. It was a total waste of money,

Had to set garbage and soiled towels outside of the door, housekeeper said she was coming back to clean the room but never came both days.

Location

Extremely rude staff, didn't receive room that was reserved. Loud family next room up all night. Booked with free breakfast, yet had to pay. Pool/ hot tub over run by children with few adults watching them. Also the adults had alcohol in front of them. ?

Nothing the staff was very rude

Yes the hotel manager was very rude and argumentative I won?t be staying at best western greenfield inn ever again

Hot tub doesn?t work , breakfast is not included it?s $5 adults $3 children per day nor is it a buffet , don?t plug to much up power will cut off , key cards issues

Lots of light in room

Dirty restaurant, smelly room unfriendly staff.

Clean

LOUD rowdy kids running up and down hall at night.

I like the pool, sauna and hot tub. The beds were comfortable and the room was quiet despite being close to the highway. The breakfast area within the restaurant is good - hot and cold options.

First room air conditioner was broken and they quickly resolved the issue.

The location was convenient.

The temperature in the room was 80 degrees even after I turn off the heat.i I was told maintenance would come they never came. Even with a fan it remained 80 all night. We didn't sleep well. The breakfast wasn't fully cooked. Worst stay booked so far.

Cleanliness

My sweatpants came up missing after hotel staffed cleaned my room I brought this to staff attention and it was like I spoke another language

Location.

Staff not very friendly. Stayed eight nights and can count on one hand times we were greeted by associates. And we saw multiple associates daily.On weekend very noisy.

The staff was very friendly and accommodating

I did not like the fact that the hotel is advertised as business friendly, but the wifi is EXTREMELY WEAK. I was unable to connect some devices and even those that did connect would not load. As a result, I missed work deadlines and important meetings!

staff and room

too close to highway¿road noise

The breakfast was very good. The staff was friendly and helpful.

The hotel was older and a bit rundown looking. There was a woman hanging around our entrance door at the back of the hotel. She was clearly a drug addict. We didn¿t feel particularly safe.

The pool

Flooding everywhere, room could have been cleaner, other guest knocking and running, and mugleys food was to expensive to be that horrible!