2.5 Star Hotel
Sleep Inn & Suites West Knoxville
About
Located in Knoxville’s popular shopping district of Turkey Creek, Sleep Inn & Suites West Knoxville offers easy access to all of the area’s merchants, unique boutiques and restaurants. This hotel is also convenient to the University of Tennessee and Neyland Stadium, home of the Tennessee Volunteers. Fort Sanders Regional Medical Center is less than five miles away. Guests of Sleep Inn & Suites West Knoxville will enjoy the seasonal outdoor pool and exercise room. Additional amenities at the hotel include, free full breakfast, free wireless high-speed Internet access and free weekday newspapers. Business travelers can take advantage of the business center. The meeting facilities can accommodate up to 50 people. All guest rooms offer a flat-screen television, coffee maker, desk, refrigerator, microwave, hair dryer, iron and ironing board. Some rooms feature a sofa sleeper.
Guest Rating
Good
Cleanliness
Comfort
Location
Satisfaction
Room Options
1 Queen Bed, Suite, Nonsmoking
sqft • 1 Queen
Room Details and Photos
2 Queen Beds, Nonsmoking
323 sqft • 2 Queen
Room Details and Photos
1 King Bed, Suite, Nonsmoking
sqft • 1 King
Room Details and Photos
Queen Suite with Sofa Bed - Non Smoking
280 sqft • 1 Double
Room Details and Photos
Sleep Inn & Suites West Knoxville - All Inclusive Reviews Rating
Good
Review summary
The hotel receives positive feedback for its excellent location, with guests frequently noting its safety and accessibility. Many reviews highlight the cleanliness and comfort of the rooms, with mentions of spacious layouts and well-maintained facilities. Additionally, the staff is praised for their friendly and professional service, contributing to an overall enjoyable stay despite some isolated concerns regarding breakfast options and room availability.
Cleanliness
Comfort
Location
Satisfaction
david
•Posted on: 1-2-2026
Decent rooms Clean
Vending machine didn’t work No hot water in the morning, very disappointed
Pamela
•Posted on: 10-27-2025
Everything. Check in was easy and the clerk was very friendly. Room was spacious, clean and comfortable. Bed was comfortable. Bathroom was clean and spacious. Nice shower. Breakfast was good with nice selection.
Nothing
Shreyas
•Posted on: 10-16-2025
The staff greeted and talked with a smile. It made a huge difference. The location is excellent. The landscaping is very good.
The air conditioning. I have never had a good night's sleep with the older window-style HVAC systems.
Dipinto
•Posted on: 3-31-2025
I enjoyed the stay and was very comfortable
Angel
•Posted on: 10-28-2024
Front desk staff were nice, efficient and attentive. Location is great. Room is clean to the extent that being in the middle of a Renovation allows it to be clean.
The hotel was in the middle of a renovation, which was clearly needed. They did put signs up, but certain things were off putting like seeing the pool with floating beer cans through my window - it was closed for use and obviously the cans were from construction but still, it didn’t make for a savory view.
Jared
•Posted on: 10-20-2024
The location was great. The service was amazing.
Room 217 bathroom is terrible. The bath faucet and shower head were both coming out of the wall. It was really uncomfortable. Everything else was great. The price we paid for one night wasn’t worth it.
Jared
•Posted on: 10-19-2024
The location was great. The service was amazing.
Room 217 bathroom is terrible. The bath faucet and shower head were both coming out of the wall. It was really uncomfortable. Everything else was great. The price we paid for one night wasn’t worth it.
Jamie
•Posted on: 8-21-2024
Originally booked a super 8 and after checking in found that the room smelled like urine. It was disgusting. They moved me to a new room which was boiling hot. The air barely worked. Refrigerator didn't work. TV having issues. Everyone was very rude from maintenance to the desk clerk to the manager. Asked for my money back and reserved Sleep in at the last minute. Very friendly staff checked me in. Very comfortable bed, clean room, air conditioning and refrigerator in excellent working condition. Breakfast was good and pool was also very nice. Very happy with my stay. Would stay here again.
Nothing.
Blomquist
•Posted on: 3-28-2024
Comfortable bed. Location is good.
Hotel needs an overhaul. Carpet is nasty. Touch ups. NEW coffee machine. It’s mostly water.
Ariel
•Posted on: 3-25-2024
Location is awesome. Near the shopping restaurants and gas stations. It was clean.
Room was hot even with air going. Elevator was not working. Stairs were not clean and smelly. No access to designated smoking area. Breakfast was okay except eggs. Eggs gross.
Showing 1-10 of 25 reviews
Top Amenities:
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 11:00 AM
Pets:
Pets are allowed. Charges may apply.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. Swimming pool: Closed from Sat, Feb 28, 2026 until Mon, May 25, 2026 Swimming pool: Closed from Mon, Sep 7, 2026 until Mon, May 31, 2027
Features & Amenities
Highlighted Amenities:
Amenities & Services
location
Sleep Inn & Suites West Knoxville
11341 Campbell Lakes Drive, Knoxville, TN
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