Spark by Hilton Mystic Groton

Location

We could hear people above us walking around the room and the hallways had a bad smell. The nightlight was too bright with no way to cover it. We could hear footsteps upstairs and creaking from upstairs and people talking inside and outside.

Ease to find, good breakfast, clean room reasonable price, very comfy bed and pillows!

Missed having the coffee pot in the room for sure! Going to a public breakfast first thing in the morning is not everyone's preferred process in the AM.

Clean and well-maintained, for being a motel the rooms were very comfortable with reasonable amenities for the price point

The price

Front door drive through was blocked. The hallway smelled bad. It carried the Hilton name but felt more like motel six

Hotel employee at the front desk was fantastic. Housekeepers were friendly.

Bathroom was clean but run down. Room smelled like marijuana (John tried to switch us to a different room but no availability). Breakfast was in short supply.

Cleanliness

Staff reeked of marijuana and neighbors got into a fight with each other

Room was very clean and nicely decorated.

The elevator was outdated and could use updating.

Room 151 - day housekeeping came in. 85 cents in change missing.Night light was very bright for 1st bed. Room 156 - no bath mat in the bathtub, floor lamp did not work & front desk called to find out what was wrong with the HVAC.

Room 156 - HVAC had been unplugged at some point in time. Also day of housekeeping. we returned, close to $3 in quarters was missing, and Hilton Embassy bag which had been from DC/Alexandria, not in the garbage was gone.Bag was used to store pers.bathmat.

The location, the large lit parking lot, pool was clean and well laid out. The hangout room was great too!

I think the hallways, stairwells and entry ways could be updated. They are dark and harsh.

Location, comfortable bed, very friendly staff.

A desk chair would have been nice

Clean

No place to eat or drink no lobby, ,poor breakfast something everyday, nothing to do there,pool closed seasonal of course, especially for kids

Th breakfast bar was very pleasant. The setting was wonderful, The everything bagels toasted 2x and the cream cheese. Juice, coffee,yogurt, granola, and fruit. Hard boiled eggs! Iiii

It was really pretty nice

Rooms were only tended to every other day. There was no microwave in the room. The sink was not in the room with the tub and toilet.

Cleanliness and staff

Blankets were looking rough but they were clean

Cleanliness. Staff

Thin walls

Nice room, Smart TV & Breakfasts

Oh side noice by lake

Parking near our room.

Room was very basic, kind of out dated, breakfast was very limited and the coffee tasted like water.

Friendly and professional staff. Hotel employee was very helpful.

The original pillows were feather, which I am allergic to. Hotel employee immediately got us the foam. She and her staff were very responsive.

Nothing really the rooms are not that great. Nobody helps you with your bags. Elevator was out of order.

Mostly the staff and manager do not cancel ir over lap any of your nights. They will make you pay full price.

The staff friendliness was great, very friendly and made sure you were comfortable.

The only thing was that they were still working on putting some of the room doors up when we checked in so we were without a door for a little while. But the gentleman who had to put them all up made sure they were ready as soon as possible.