2.5 Star Hotel
Garner Hotel Augusta West By IHG
About
Located 1.6 miles from Augusta Exchange Mall and 6 miles from Augusta State University, this hotel has a gym and an outdoor swimming pool. Rooms have a 42-inch flat-screen TV. The rooms at the Garner Hotel Augusta West by IHG are air-conditioned and include a tea/coffee maker, cable TV and a seating area. The Garner Hotel Augusta West by IHG serves a complementary rich breakfast consisting of continental dishes. There is also a variety of popular restaurants near the hotel. Convenient facilities at the Baymont include free Wi-Fi, free local and long-distance calls and laundry services. Augusta Golf Course is 7 miles away. Free parking is available onsite.
Guest Rating
Pleasant
Cleanliness
Comfort
Location
Satisfaction
Room Options
Standard King Room with Mobility Accessible Tub
sqft • 1 King
Room Details and Photos
sqft
Room Details and Photos
Standard Queen Room with Two Queen Beds
sqft • 2 Queen
Room Details and Photos
Garner Hotel Augusta West By IHG - All Inclusive Reviews Rating
Pleasant
Review summary
The hotel has received mixed reviews, with guests noting a great location and comfortable beds as positive aspects. However, numerous cleanliness issues, such as dirty towels and bathrooms, have led to dissatisfaction among visitors. While some guests appreciated the friendly staff, others felt overwhelmed and unhelpful, indicating a need for improvement in service and maintenance.
Cleanliness
Comfort
Location
Satisfaction
JLB N.
•Posted on: 7-21-2025
The room was clean. Loved the coffee maker in the lobby. The location felt pretty safe.
The place was under construction but I think I was warned online maybe. The breakfast was not great, no waffle maker. Little things like our fridge in our room not being plugged in & having to scan the TV for channels to be able to watch it, were annoying things when paying almost $200 for one night's stay. The location can be a little hard to find.
Ruth
•Posted on: 7-20-2025
Front desk staff very friendly and helpful. Room was clean.
Fighting in the hallway. Appeared to be No police intervention.
Bradley
•Posted on: 7-3-2025
Excellent location and their rates were reasonable.
They were under construction and their breakfast bar needs to be improved.
Joshua
•Posted on: 6-23-2025
The room was clean.
They took 100.00 bucks of my card for nothing! Definitely not going back.
Glass
•Posted on: 3-10-2025
Location was good for out purpose
The rooms had an fowl odor. The sheets had hairs on them and were dirty.
Courtney
•Posted on: 11-29-2024
Good location, super friendly staff.
My room and the entire hotel smelled like smoke. Not enough washcloths and towels in room.
Diana
•Posted on: 11-3-2024
Cleanliness. Great location
I paid for my room prior to arrival and I called before check in to let them know that I was coming after midnight and was told that I would have a room but they sold my room and I had to sleep in the car until I could get a room after 2pm .I didn't get anything in return. Just a sorry ?
Cuthbertson
•Posted on: 9-20-2024
It was good for the price. The staff was very friendly. The room was clean
They first gave us a room that had not yet been cleaned but switched it for us fine. The breakfast was decent, nothing exceptional. The curtains in the bedroom did not block all the bright light that was outside so there was light in the bedroom but we still slept ok.
Reid
•Posted on: 8-7-2024
Location and price, plenty of parking
Didn’t make my bed the first night
Mikeysobless
•Posted on: 8-7-2024
The comfort of the rooms
Breakfast bar close 15min before scheduled time frame
Showing 1-10 of 28 reviews
Top Amenities:
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 11:00 AM
Pets:
Pets are allowed on request. Please contact the hotel directly for additional details. Additional charges may apply.
Important Info:
Please note the meeting rooms are undergoing renovation and breakfast is currently offered as a to-go bag option at this time. We kindly ask for your understanding as we undertake renovations to our common areas and guest rooms, scheduled daily from 9:00 AM to 6:00 PM, until March 31st, 2026. We apologize for any inconvenience this may cause and appreciate your patience during this improvement process. Thank you for your cooperation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A damage deposit of USD 150.0 is required at checkin. This will be collected by credit card. You should be reimbursed on checkout via credit card, subject to an inspection of the property.
Features & Amenities
Highlighted Amenities:
Amenities & Services
location
Garner Hotel Augusta West By IHG
629 Frontage Road, Nw, Augusta, GA
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