3.5 Star Hotel

Sheraton Houston Brookhollow

3000 North Loop West, Houston, TX - United States
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Sheraton Houston Brookhollow
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About

Well located in the Northwest Houston district of Houston, Sheraton Houston Brookhollow Hotel is located 5.1 miles from Memorial Park, 5.2 miles from Houston Arboretum and Nature Center and 5.7 miles from Galleria Houston. This 3-star hotel offers room service, a 24-hour front desk and free WiFi. The property features an outdoor pool, fitness center, hot tub and restaurant. Breakfast is available, and includes buffet, à la carte and American options. There's an on-site bar and guests can also use the business area. Waterwall Park is 5.8 miles from the hotel, while Lakewood Church Central Campus is 7.6 miles away. George Bush Intercontinental Airport is 18 miles from the property.

Guest Rating

7.8

Good

Based on 335 reviews

Cleanliness

8.1

Comfort

7.6

Location

8.3

Satisfaction

7.8
Show 137 Verified Reviews

Room Options

Traditional King Room - Mobility and Hearing Accessible with Tub

sqft • 1 King

Accessible bath/showerAccessible roomEntire unit wheelchair accessible

Room Details and Photos

1/3

Traditional, Guest room, 1 Queen

270 sqft • 1 Queen

Accessible toiletAir conditioningBath or ShowerBody soap

Room Details and Photos

1/3

Traditional, Guest room, 2 Double

334 sqft • 2 Double

Accessible toiletAir conditioningBath or ShowerBody soap

Room Details and Photos

1/5

Junior Suite, Concierge lounge access, Junior Suite

366 sqft • 1 Double

Accessible toiletAir conditioningBath or ShowerBathrobe(s)

Room Details and Photos

1/5

Junior Suite, Junior Suite, 1 King, Sofa bed

366 sqft • 1 King and 1 Sofabed

Accessible toiletAir conditioningBath or ShowerBathrobe(s)

Room Details and Photos

Hospitality Suite, Concierge lounge access, Parlor

sqft

Air conditioningAlarm clockBath or ShowerCloset

Room Details and Photos

Sheraton Houston Brookhollow - All Inclusive Reviews Rating

7.8

Good

Based on 335 reviews

Review summary

The hotel offers a great location with easy access to highways and nearby amenities, making it convenient for guests. While some reviews mention issues with room size and cleanliness, many highlight the clean, comfortable, and spacious rooms, along with friendly and courteous staff. Additionally, the availability of free and secure parking is appreciated by guests.

Cleanliness

8.1

Comfort

7.6

Location

8.3

Satisfaction

7.8
All Reviews
Staff8/10
Cleanliness8.1/10
Comfort7.6/10
Location8.3/10
Parking7.9/10
Satisfaction7.8/10
10.0

Rashel

Posted on: 12-15-2024

clean, comfortable, spacious room and bed

no mini fridge in room

1.0

Valeria

Posted on: 10-16-2024

Free parking

3 day stay, the first night when I took a shower and dried myself with a towel, I HAD PUBIC HAIR from someone else (i.e. the towel was DIRTY) I was vomiting all night and the only solution I had was “new towels” according to the front desk. Disgusting. Never go with children, it is not a hotel for families.

8.0

Saeed

Posted on: 5-2-2024

Free parking area

No Refrigerator in the room

1.0

Sergio

Posted on: 4-30-2024

The location was great.

The room and smell of the hotel carpet in the hotel and in the room was not the quality I expected from a Marriott it property. Very disappointing.

10.0

Rebecca

Posted on: 4-8-2024

Very close within 9 minutes of The Home depot where my training class was. Very clean room, comfy bed and bedding. Felt very safe as I was by myself

all good

9.0

Elizabeth E. C.

Posted on: 3-30-2024

The location was perfect for us , and we very much enjoyed breakfast each morning in the restaurant. Great food! The restaurant staff clearly loved their jobs and took time to talk with us. Comfortable room and beds. Also a dedicated covered parking garage which offers more security than open parking.

The hotel is in need of an update, but this is why the prices are very reasonable.

9.0

Viera

Posted on: 3-27-2024

Location for our purpose was great. Staff is very friendly. Hotel is older, but has a character. Breakfast was very nice.

The bathroom needs an update, has no exhaust fan.

8.0

Diana

Posted on: 2-18-2024

Excellent location and room service

No one to refill coffee in the lobby

10.0

Savannah

Posted on: 1-22-2024

Clean spacious room and courteous staff.

Nothing.

7.0

Jessica J.

Posted on: 12-27-2023

The location was good, easy access to highway!

It wasn’t as modern and the drinks were expensive at the bar

Showing 1-10 of 16 reviews

Top Amenities:

Free Internet AccessFree ParkingHealth ServicesSwimming PoolRestaurantFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/Whirlpool
Show All Amenities

Guest Policies

Check-in:

After 03:00 PM

Check-out:

Before 12:00 PM

Pets:

Pets are allowed. Charges may apply.

Important Info:

Please note that guests must be 21 years or older to check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Free Parking
Health Services
Swimming Pool
Restaurant
Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool

Amenities & Services

Accessible parking
Facilities for disabled guests available
Fitness center
Free Wi-Fi
Free parking
Hot tub/Whirlpool
Hygiene certification
Non-smoking property
Outdoor pool
Pets allowed (charges may apply)
Professional cleaning services
Restaurant(s)
Wheelchair accessible

location

Sheraton Houston Brookhollow

3000 North Loop West, Houston, TX

Top Hotel Destinations

$198
per night