SpringHill Suites by Marriott Houston Medical Center/NRG Park

Gated parking was nice, price was kinda wild.

We purchased 2 king suites & 1 double queen suite, & that is not what we received. If I wanted queens I would not have purchased they king suites separately! We picked this hotel because of the king suites, so to walk into queen suites was disappointing!!

Front desk person was nice

Rooms were outdated looked at very disgusting. Wouldn’t recommend anybody standing here.

Close to alot of things

Room smell, Not really any Hot water, some staff just was ok. Housekeeping was nice, night shift team was great. Pool shut down for dum reasons.

Broken elevator room on 5th floor

Location to the NRG stadiun

The hotel was dirty, musty and moldy.

Courteous and friendly staff - well-located to the Texas Medical Center

Dated, many things need repair or update, has a worn-out feel to it.

Location and proximity to the medical district.

The odor was awful in the room, hallways and elevator. Only one elevator was working.

One elevator was broken and the second was in bad shape and would shake violently. This was not a 3-star hotel in any manner. Brekfakfast was closer to a 1-star motel.

Shuttle for med appts

Long waits for elevator (one was out.) Appeared that some families are residing at this hotel. Tons of kids running everywhere, dripping water through lobby/elevators, dogs barking in rooms, parking lot/elev/halls smelled of marijuana. Not norm exp here.

Great staff. Variety of breakfast foods. Close to medical centers. free shuttle to medical centers. Rooms were spacious and clean.

Close to hospital

They charged me for the room again. It took some effort on my and the staff's part to clear it up

People were friendly and seemed secure

Fridge did not get super cold but was adequate

Employee who checked us in was awesome!! He had a great attitude and helped us find dinner spots.

The elevator in the hotel got stuck with me and 7 other people in it. We were able to get out but it was a scary situation.

Gated and the front desk staff person was great. The room was good.

I was bitten by bed bugs. I had a slight allergic reaction on top of it. I¿ve never run into bed bugs at any other hotel.

On site parking at a good rate. Very clean room, nice and no traffic noise.

Since I started going to MD Anderson in 2008, this is the only hotel I have stayed in. It is nice and clean, has a great breakfast and I feel totally safe.

Not at all.

Great room, courteous staff, good breakfast and shuttle to NRG.

Nothing. Will definitely stay here again.

It was within walking distance to NRG Stadium and a Sprouts store. Our room was clean, it had gated parking and was only $6 per day!

Only one elevator working and there were alot of people in the hotel for the football game, which was rough waiting on one elevator at times, considering we were on the 7th floor. Also the key card never worked for the gate to get in and out of hotel.

The rooms were very large. The breakfast was great.

The hotel shuttle was atrocious. We wasted over six hours in a two day trip in wait times.

Great location, extremely clean, large rooms, and friendly staff.