Hilton St. Louis At The Ballpark

It was a nice hotel in a good location. The view was amazing!

The bed! I only slept about 3 hours. I sunk into the bed and then the springs were in my back, hip, and shoulder. I hurt so bad when I got up. I was also charged $50 for self parking. Then when I tried to leave parking at 5:02 the ticket wouldn't scan.

It was a nice hotel & good downtown location.

Didn't seam to offer a complimentary breakfast,which was a huge disappointment & something that would cause me not to choose this establishment over others.

The bed sheets weren't properly tucked, the bathroom was dated, parking was expensive and no breakfast included

French toast breakfast

Yes, it needs updated, and the staff were very rude and disrespectful and belittled me

Leaving

The quality of the room. Linens were dirty. $---- and I still had to pay $26 each for a mediocre breakfast buffet.

Nice hotel, clean, friendly, and right across the street from Bush Stadium

Location was great.

I did not have my room serviced for two days and I had to call five times on the third day to get someone to clean it. The hotel needs a great deal of upgrading and repairs, especially in the bathrooms. The hotel seemed unprepared to host large groups

Easy check-in clean room

They entered my rm while I was gone even with a do not disturb sign on door. Said they were going to throw my stuff away I had over --- dollars worth of stuff in my rm. this was a full hr before checkout.

We wanted a spa and requested before booking the hotel, turned up and no spa, but it says on your website Spa at the hotel. Breakfast that we paid extra for was only for available for adults children had to pay if they wanted to eat.

The parking is ridiculous!! We had to re-key the card for parking 4 times and it still didn’t work. Not to mention you have to back out and drive all the way around and go back in and go back around. The only way we were able to get in and out from

Hotel employee at breakfast was the highlight of the stay.

Our room was 78 degrees. Staff told me to close the shades. Which is fine, but I paid for the view.

Staff is not friendly, AC didn’t work well, room was very small and so outdated it appeared dingy, ceiling in bathroom was peeling due to no ventilation, bed was uncomfortable, pool was extremely small for the size of the hotel.

The location is the only thing this place has going for it.

The room was not ready at check-in. I was double charged a pet fee. Parking is $50 a day. The rooms were not clean. The AC couldn’t get the room below 74° during our two day stay. The bathrooms have 6ft ceilings and are very small. The elevators were LOUD

Ball Park view

No microwave in room. Pool should stay open until 10pm.

The location and the view were perfect. The staff in your restaurant (360) were almost perfect save one bartender. The hallways were very clean and well lit.

Parking requires allowing the valet to park your vehicle.

The location, the staff and the rooftop bar.

Housekeeping does not do a great job cleaning the rooms and ensuring it has everything it needs. Small attention to the tables, remote, refilling the bottles on the shower, removing trash on the floors, wiping everything down.

View & location

Not safe to walk late night. Gunshots, loud cars all night.

Location

Rooms a bit old. No microwave

Location

It didn?t have a microwave in the room. Room was a lot smaller than what we were expecting for the price we paid.

Location

Sink had 2 hot waters, dirty floor in bathroom, stained wallpapers, lamps did not work and had crooked shades