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The Alana Hotel Surabaya

Jl. Ketintang Baru I No. 10 - 12, Surabaya, IndonesiaSee Map

The Alana Hotel Surabaya

Free Internet Access
Located at a 5-minute drive from City of Tomorrow, Suroboyo Carnival Night Market and Royal Plaza, The Alana Surabaya features an indoor pool. Free WiFi is available throughout the property. The Alana is located at a 5-minute drive from the biggest mosque in Surabaya, Al-Akbar and 20-minute drive Surabaya Town Square. The Juanda International Airport is a 20-minute drive. The property is a 30-minute drive from City Center while the Sanggar Anggun Temple located in Kenjeran beach is a 45-minute drive. Jatim International Expo, DBL Arena, and Frontage Mega Project are within a short walking distance from the property. Each air-conditioned room is fitted with a wooden or carpet flooring, free mini-bar, flat-screen cable TV and seating area. The private bathroom includes a hairdryer, free toiletries and shower. The Alana Surabaya operates a 24-hour front desk. Guests can pamper themselves with a relaxing massage. Concierge services and valet parking are available for free. The Alana Surabaya offers 3 dining options. The Orzya Coffee Shop serves a variety of Indonesia, Asian and International cuisines. Light snacks, refreshing drinks and a selection of Indonesian and Asian cuisines can be enjoyed at Phenix Lounge. The Cinnamon Cake Shop serves breads, chocolates, ice creams, cookies and cakes.

Guest Score and Reviews for The Alana Hotel Surabaya

8.4
Very Good
Staff
7.9
Cleanliness
8.7
Location
8.5
Based on 251 reviews | All reviews are from verified hotel guests
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    Jl. Ketintang Baru I No. 10 - 12, Surabaya, Jawa Timur, Indonesia, 60231
    The Alana Hotel Surabaya
    Jl. Ketintang Baru I No. 10 - 12, Surabaya, Jawa Timur, Indonesia, 60231
    Map

    The Alana Hotel Surabaya

    Located at a 5-minute drive from City of Tomorrow, Suroboyo Carnival Night Market and Royal Plaza, The Alana Surabaya features an indoor pool. Free WiFi is available throughout the property. The Alana is located at a 5-minute drive from the biggest mosque in Surabaya, Al-Akbar and 20-minute drive Surabaya Town Square. The Juanda International Airport is a 20-minute drive. The property is a 30-minute drive from City Center while the Sanggar Anggun Temple located in Kenjeran beach is a 45-minute drive. Jatim International Expo, DBL Arena, and Frontage Mega Project are within a short walking distance from the property. Each air-conditioned room is fitted with a wooden or carpet flooring, free mini-bar, flat-screen cable TV and seating area. The private bathroom includes a hairdryer, free toiletries and shower. The Alana Surabaya operates a 24-hour front desk. Guests can pamper themselves with a relaxing massage. Concierge services and valet parking are available for free. The Alana Surabaya offers 3 dining options. The Orzya Coffee Shop serves a variety of Indonesia, Asian and International cuisines. Light snacks, refreshing drinks and a selection of Indonesian and Asian cuisines can be enjoyed at Phenix Lounge. The Cinnamon Cake Shop serves breads, chocolates, ice creams, cookies and cakes.
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    The Alana Hotel Surabaya in Indonesia
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    Hotel Location

    Jl. Ketintang Baru I No. 10 - 12
    Surabaya, Jawa Timur
    60231, Indonesia

    Hotel Amenities

    Fire extinguishers
    Bar
    Staff follow all safety protocols as directed by local authorities
    Elevator
    Laundry services
    Coffee shop
    Air conditioning
    24-hour front desk
    24-hour security
    Concierge services
    Safety deposit box
    Room service
    Live entertainment
    Kids club
    Valet parking (charges may apply)
    Massage services
    Fax/photocopying
    Balcony/terrace
    Meeting/banquet facilities
    Poolside bar
    Private check-in/check-out
    Garden
    Free Internet Access
    Free Parking
    Swimming Pool
    Airport Shuttle
    Restaurant
    Fitness Center
    Spa
    Business Center
    No Smoking Rooms/Facilities

    Hotel Policies

    Important Information

    A negative coronavirus (COVID-19) PCR or Antigen test result is mandatory for guests who stay for 3 nights or more and must show upon arrival. Room breakfast rate on 31December2022 is including gala dinner.

    Guest Score and Reviews for The Alana Hotel Surabaya

    Read reviews by verified guests for The Alana Hotel Surabaya in Surabaya.
    8.4
    Very Good
    Staff
    7.9
    Cleanliness
    8.7
    Location
    8.5
    Based on 251 reviews | All reviews are from verified hotel guests
    Filter reviews by traveler type:
    7
    Traveling as a Family with Young Children
    Generally a pleasant Hotel to stay! Breakfast were included was not informed to me!
    Staff are generally polite and courteous.. Staffs work diligently and helpful..
    The room service "kitchen food" that I ordered dies not met my family members expectation. Wxpensive and not nice to eat! We atay at Novetel Surabaya before, their food taste well ... Especially the Cupuchino coffee (not hot and served in a tiny cup). The fry egg is too cooked- (egg yolk over cooked and hardened) Fried rice too hard and dry!
    Verified review from acustomer
    8
    Traveling as a Family with Young Children
    Very good
    Verified review from acustomer
    8
    Traveling as a Business Traveler
    Very good
    Verified review from acustomer