3.5 Star Hotel

Park Royal Beach Cancun - All Inclusive

Blvd Kukulkan Km. 12.5, Zona Hotelera, Cancun, - Mexico
View Map
Park Royal Beach Cancun - All Inclusive
1/28

About

Surrounded by sand white beaches and the sparkling waters of Cancun, Mexico, this all-inclusive resort offers exceptional service and numerous recreational activities, an ideal location for the entire family. The Park Royal Beach Cancun - All Inclusive provides guests with everything needed for a relaxing holiday. With on-site spa services, a state-of-the-art fitness center and endless leisure activities, there is something for everyone. The Park Royal Beach Cancun - All Inclusive has been certified by the Department of Tourism with the H certification which is given to hotels that comply with high standard health procedures. Guests at the Park Royal Beach Cancun - All Inclusive can enjoy a variety of water sports, including scuba diving, windsurfing and fishing at a location close to the hotel.. One of the area's largest shopping centers as well as entertainment options and a vibrant nightlife are nearby. An environment fee of US$4 per night per room is not included and will be requested by hotel at check in.

Guest Rating

6.8

Pleasant

Based on 322 reviews

Location Of Hotel

9

Hotel Cleanliness

7.7

Hotel Staff

7.6

Overall Quality

7.1
Show 16 Verified Reviews

Room Options

1/9

Family Suites

797 sqft • 2 Double and 1 Sofabed

Air conditioningBalconyBath or ShowerBlackout curtains

Room Details and Photos

1/5

Deluxe

388 sqft • 2 Double

Air conditioningBalconyBath or ShowerBlackout curtains

Room Details and Photos

1/5

Deluxe King

345 sqft • 1 King

Air conditioningAlarm clockBalconyBath or Shower

Room Details and Photos

1/11

Family Suite with Balcony

797 sqft • 2 Single and 1 Sofabed

Accessible by liftAir conditioningBalconyBath or Shower

Room Details and Photos

Guest Rating

6.8

Pleasant

Based on 322 reviews

Location Of Hotel

9

Hotel Cleanliness

7.7

Hotel Staff

7.6

Overall Quality

7.1

Pros +

  • Staff was fabulous at the buffett
  • the location and cleanliness
  • The location is great and there are several options for food & entertainment, but overall, I will not return or recommend this hotel/resort.

Cons -

  • The elevators were filthy and the front glass doors were filthy. The public bathrooms in swim areas were filthy. I reported a flooded bathroom floor from a ceiling leak in the first bthrm and 3 days later the repairman came sucked the nit fixed yet.
  • main buffet which was the only thing available wasn't that great, we were also told we did not need reservations for the other restaurants on the property but that wasn't true, Our hot water did not turn on until the next day and the tv did not work
  • From checking in, to buffet food quality & selection, to elevators, to the room lacking at best, there were several aspects of our stay that I did not enjoy.

Top Quotes:

"Clean, spacious rooms, food options good."

Business Traveler (22)

Solo Traveler (68)

Traveling as Couple (350)

Family with Young Children (454)

Family with Teens (1)

Senior Traveler (3)

Group Traveler (139)

Total (1140)

3.0

Sheila

•

Posted on: 4-10-2024

Staff was fabulous at the buffett

The elevators were filthy and the front glass doors were filthy. The public bathrooms in swim areas were filthy. I reported a flooded bathroom floor from a ceiling leak in the first bthrm and 3 days later the repairman came sucked the nit fixed yet.

4.0

Tia

•

Posted on: 12-2-2023

the location and cleanliness

main buffet which was the only thing available wasn't that great, we were also told we did not need reservations for the other restaurants on the property but that wasn't true, Our hot water did not turn on until the next day and the tv did not work

4.0

Verified Hotel Guest

•

Posted on: 12-2-2023

The location is great and there are several options for food & entertainment, but overall, I will not return or recommend this hotel/resort.

From checking in, to buffet food quality & selection, to elevators, to the room lacking at best, there were several aspects of our stay that I did not enjoy.

1.0

Verified Hotel Guest

•

Posted on: 12-2-2023

Location - it's less than 0.3 miles to La Isla Mall, and you have access to shopping and 24 plus places to eat.

Housekeeping forgot to have our room ready, so no towels when we arrived, the mini-fridge wasn't stocked and was broken, no coffee, tea, cream, sugar, and no coffee cups. Complaints fell on deaf ears. Buffet bar food was bad. 10/10 will not recommend.

Top Amenities:

All inclusiveBeachfrontFree BreakfastFree Internet AccessFree ParkingHealth ServicesSwimming PoolSwimming PoolRestaurantFitness CenterSpaSpaPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Policies

Check-in:

After 03:00 PM

Check-out:

Before 12:00 PM

Pets:

Pets are allowed on request. Please contact the hotel directly for additional details. Additional charges may apply.

Important Info:

Upon check-in, all our guests are required to present a government-issued ID. Accompanying minors need to show a birth certificate or school ID with photo. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. The Ekinox bar is part of the all-inclusive plan and is open every day from 6:30 p.m. to 11:00 p.m. and has a drink service and music. Only those over 18 years of age are allowed to enter. Restaurant opening hours: - Restaurant "El Pescador" (19:00 - 22:30 hrs) - Restaurant "Frida" (18:00 - 22:30 hrs) - Restaurant "Andiamo" (18:00 - 22:30 hrs) - Coco Bar (18:00 - 23:00 hrs) - Lobby Bar (18:00 - 24 hrs) When booking more than 5 rooms, different policies and additional supplements may apply. The Hotel is a 100% smoke-free space. The use of purified water dispensers is implemented in the hotel areas. Each room will be placed 1 container of water per person (over 12 years old), the use of plastic water bottles will be replaced.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay.

Features & Amenities

Highlighted Amenities:

All inclusive
Beachfront
Free Breakfast
Free Internet Access
Free Parking
Health Services
Swimming Pool
Swimming Pool
Restaurant
Fitness Center
Spa
Spa
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services

All inclusive
Facilities for disabled guests available
Family rooms
Fitness center
Free Breakfast
Free Wi-Fi
Free parking
Hygiene certification
Kids' pool
Non-smoking property
Outdoor pool
Pets allowed (charges may apply)
Private beach
Restaurant(s)
Spa services
Spa/sauna
Wheelchair accessible

location

Park Royal Beach Cancun - All Inclusive

Blvd Kukulkan Km. 12.5, Zona Hotelera, Cancun,

Top Hotel Destinations

$343
per night