5 Star Hotel

Moon Palace The Grand Cancun All Inclusive

Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, Qroo,, Cancun, - Mexico
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Moon Palace The Grand Cancun All Inclusive
1/100

About

Set in CancĂșn in the Quintana Roo Region, 16 mi from La Isla Shopping Mall, Moon Palace The Grand Cancun All Inclusive features an outdoor pool and year-round outdoor pool. The resort has a children's playground and a private beach area, and guests can enjoy a meal at the restaurant. Free WiFi is available throughout the property and free private parking is available on site. A flat-screen TV with cable channels, as well as an iPod docking station are featured. Certain rooms feature a seating area where you can relax. You will find a coffee machine in the room. Each room is fitted with a private bathroom equipped with a bath. Extras include bathrobes, slippers and free toiletries. You will find a 24-hour front desk, hairdresser's, and gift shop at the property. This resort has water sports facilities and free use of bicycles and car hire are available. Guests can enjoy various activities in the surroundings, including golfing and cycling. Beto Avila Stadium is 17 mi from Moon Palace Grand, while Coco Bongo is 17 mi from the property. The nearest airport is CancĂșn International Airport, 8.7 mi from the property.

Guest Rating

7.7

Good

Based on 156 reviews

Location Of Hotel

8.7

Hotel Cleanliness

8.7

Hotel Staff

8.7

Overall Quality

8.6
Show 8 Verified Reviews

Room Options

Grand Honeymoon Suite - King Size Bed

829 sqft ‱ 1 King

Air conditioningAlarm clockBalconyBath or Shower

Room Details and Photos

1/5

Grand Presidential Suite

958 sqft ‱ 2 Double and 1 King

Additional toiletAir conditioningAlarm clockBalcony

Room Details and Photos

1/3

sqft

Accessible bath/showerAccessible toiletAir conditioningAlarm clock

Room Details and Photos

1/3

Grand Swim Up Suite Garden View

1066 sqft ‱ 2 Double

Air conditioningAlarm clockBalconyBath or Shower

Room Details and Photos

Guest Rating

7.7

Good

Based on 156 reviews

Location Of Hotel

8.7

Hotel Cleanliness

8.7

Hotel Staff

8.7

Overall Quality

8.6

Pros +

  • Everything !
  • Great food and lots to do.
  • It was an incredible hotel with so many amenities to offer young to old!! You cannot go wrong by staying here! Our son was married there. It was perfect.

Cons -

  • Nothing!
  • The staff at the front desk was very unorganized. Checkin took over 3 hours. They split up my family rooms. We were not near each other. One of the room the given was not cleaned. Had to be moved to another room. Difficult to obtain dinner reservations.

Business Traveler (3)

Solo Traveler (2)

Traveling as Couple (11)

Family with Young Children (37)

Group Traveler (1)

Total (256)

10.0

Shyel

‱

Posted on: 6-12-2025

Everything !

10.0

Neil

‱

Posted on: 4-8-2024

Great food and lots to do.

10.0

Verified Hotel Guest

‱

Posted on: 3-1-2024

It was an incredible hotel with so many amenities to offer young to old!! You cannot go wrong by staying here! Our son was married there. It was perfect.

Nothing!

3.0

Verified Hotel Guest

‱

Posted on: 1-26-2024

Kids amenities

The staff at the front desk was very unorganized. Checkin took over 3 hours. They split up my family rooms. We were not near each other. One of the room the given was not cleaned. Had to be moved to another room. Difficult to obtain dinner reservations.

Top Amenities:

All inclusiveBeachfrontFree Internet AccessFree ParkingSwimming PoolSwimming PoolAirport ShuttleRestaurantFitness CenterSpaSpaHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/WhirlpoolFamily FriendlyKid Friendly
Show All Amenities

Guest Policies

Check-in:

After 03:00 PM

Check-out:

Before 12:00 PM

Pets:

Pets are not allowed.

Important Info:

If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information. In an attempt to prevent cases of fraud, please note that the credit card used to make the reservation must be presented when checking in and that the cardholder must also be present. If this is not the case, any previous payment shall be deemed invalid and full payment for the reservation shall be charged at check-in. Guests who book four nights or more will get $250 USD in Resort Credit. A 16% service fee applies to services paid with Resort Credit wich can be used on Spa, Golf, Tours, Romantic Dinner, and other selected services. Maximum Spa credit allowed to redeem $82 USD. Other terms and conditions may apply. Please note that any other Special Requests are subject to availability and additional charges may apply. All promotional benefits are subject to change or may be suspended at any time without prior notice. These promotions are not transferable to guests in other rooms. Information is subject to change without previous notice. Other terms and conditions may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Features & Amenities

Highlighted Amenities:

All inclusive
Beachfront
Free Internet Access
Free Parking
Swimming Pool
Swimming Pool
Airport Shuttle
Restaurant
Fitness Center
Spa
Spa
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool
Family Friendly
Kid Friendly

Amenities & Services

Accessible rooms through interior corridor available
Airport shuttle (charges may apply)
All inclusive
Books, DVDs, music for children
Facilities for disabled guests available
Family rooms
Fitness center
Free Wi-Fi
Free parking
Hot tub/Whirlpool
Indoor pool
Kid-friendly dining
Kids facilities
Kids' pool
Non-smoking property
Outdoor pool
Private beach
Restaurant(s)
Spa services
Spa/sauna
Wheelchair accessible

location

Moon Palace The Grand Cancun All Inclusive

Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, Qroo,, Cancun,

Top Hotel Destinations

$655
per night