The Westin San Francisco Airport

The room was clean and comfortable. It had all the typical amenities. Very nice.

I purchased some items at the store in the lobby. And they were quite expensive. For example, 20 oz can of sparkling water was $10. I just thought maybe that might be a little expensive

Location and free shuttle serv8ce for 24HR

The carpet of the room was not clean.

Was actually better than expected based on reviews. Room was great. Bed was fantastic. Close to airport. Loved the free shuttle. Food was decent.

I don't understand why you guys give out food/wine vouchers unsolicited and then charge us for them at checkout. Makes 0 sense to me. Otherwise it was a great stay. 4/5 stars from me. 1 star lost due to the bait-and-switch.

Close to the airport as needed for my early morning flight.

The $50 parking fee, ridiculous!

The SF Bay View, free airport shuttle, proximity to BART, clean, large indoor swimming pool and hot tub, and adjacent to SF Bay Trail across the street.

Disabled parking is limited and non-disabled placard vehicles parked on either side of all three vehicles in the disabled parking spaces—trapping the cars, so drivers of vehicles with disability placard could not get into their vehicles and use them.

Truly a 4 star hotel, not the typical false rating often found on hotel rating associated with booking sites. Outstanding bed and bedding. Super clean everything. From the moment you walk in the hotel, halls, elevators, all 4 star quality

The view, cleanliness, close proximity to the airport, and soundproofing were appreciated?as was the large and clean pool.

I do not appreciate paying an additional $48.00 a day to park where I have already paid for lodging.

The restaurant had good meal options

There was airline noise that I could hear all night. I booked this hotel based off of noticing that I would not hear this noise.

Close to airport

Parking fee unexpected and high. Internet fee unless you call and ask for a special code. With the hidden fees you could have higher quality hotel with perks.

close to airport. frequent shuttle. good for late check in to catch next morning flight.

The desk staff upgraded my non-smoking room to the top floor when the first room two floors below was found to smell like cigarettes. I appreciated the $10 option for a bay view room.

I did not like paying $40 for a parking pass. Parking should come with the room purchase.

Clean luxurious

Far from other restaurant options

No shower cap, no glassware in room, no room service.

The location is great! Shuttle from and to the airport is so convenient!

The prices for the food/buffet were a bit much. The buffet is $38/person for breakfast, but it includes coffee & juice +buffet. I chose to order off the menu and the food was really good. With tip and everything, it came out to $50.

Location so convenient to airport, shuttle service to & from airport, indoor hot tub was nice during winter months when others are closed. Clean establishment. Cozy bed. Friendly, professional staff. The food in restaurant was excellent quality & flavor.

Paying extra -$100 more- for an executive suite I thought there would be a bathtub, there was not -just an excellent shower- & that was the only thing I disliked about the entire hotel. Thank goodness for the hot tub :)

Hotel was in a good location right next to airport. Hotel has a small Starbucks on site. It is a busy hotel so it would be nice if there was more food choices on site.

Pool and Starbucks closed kind of early for a busy hotel.

The location and proximity to the airport with transportation and long term parking.

The front desk clerk was not helpful and argumentative at checkout. I had paid for my parking ahead of time and she did not believe me. I was originally charged to park for the second night even though I had a receipt that said my parking was paid for.

Everything went smoothly, from the shuttles to/from the airport to check-in (thanks James!)/out. The beds were SO COMFORTABLE & toiletries smelled wonderful! Wish we didn't have such an early morning flight so we could have enjoyed our stay longer!

I can't think of a single thing.

Great restaurant/bar.

I had to switch from my first room because of the mechanical system next to me (in desperate need of lubrication).

Proximity to airport, shuttle service, staff were great and allowed us to checkin earlier - really helped with jet lag from international travel.