3.5-Star Hotel

Crowne Plaza Cabana Hotel By IHG

4290 El Camino Real, Palo Alto, CA - United States
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Crowne Plaza Cabana Hotel By IHG
1/100
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$292
per night

3.5-Star Hotel

Crowne Plaza Cabana Hotel By IHG

4290 El Camino Real, Palo Alto, CA - United States
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Top Amenities:

Show All Amenities

Guest Rating

7.8

Good

Based on 509 reviews

Location Of Hotel

8.5

Hotel Cleanliness

8.4

Hotel Staff

8.3

Overall Quality

7.7

Show 50 Verified Reviews

About

Providing free scheduled shuttle service to sites within a 5-mile radius, this hotel located in Palo Alto, California is a short drive from Paramount's Great America theme park. Each guestroom at the Crowne Plaza Hotel Palo Alto is equipped with free high-speed internet access and a mini-refrigerator. Breakfast, lunch and dinner are served at the hotel's 4290 Bistro and Bar. After a day of sightseeing, relax by the outdoor pool and whirlpool or work out in the 24-hour fitness center. Take advantage of the numerous activities including golf, shopping and hiking all available a short distance from the Palo Alto Crowne Plaza. Stanford University and the Thomas Fogarty Winery are also easily accessible.

Guest Policies

Check-in:

After 03:00 PM

Check-out:

Before 12:00 PM

Pets:

Pets are allowed. Charges may apply.

Important Info:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Health Services
Swimming Pool
Restaurant
Fitness Center
Spa
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services:

Daily disinfection
Facilities for disabled guests available
Fitness center
Free Wi-Fi
Hygiene certification
Non-smoking property
Outdoor pool
Pets allowed (charges may apply)
Refrigerator
Restaurant(s)
Spa/sauna
Wheelchair accessible

Guest Rating

7.8

Good

Based on 509 reviews

Location Of Hotel

8.5

Hotel Cleanliness

8.4

Hotel Staff

8.3

Overall Quality

7.7

Pros +

  • Proximity to where I needed to be.
  • The staff was fabulous. We loved the cabana and pool, the tables where we could meet with family in the courtyard. The pet area, and the wonderful trees, flowers and foliage that are everywhere on the property. We will stay again.
  • Nothing.

Cons -

  • We were extremely disappointed. The water backed up in the shower, the front desk button on the phone doesn't work, the furnace wasn't working, the coffee machine wasn't working, the light to the back steps are out which is very dangerous.
  • I changed rooms once, as the initial room was old w/ zero amenities (i.e. no drinking water in the room and the light switch did not work). The second room, had a pungent sewer smell coming from the bathroom, even though it was on the 6th flr.
  • They need to empty trash cans & clean up around the property. We stayed for a week & the outside trash cans were never emptied, there were not bags for doggie cleanup in the pet area, & bottles & cups we saw around the property were never picked up.

Top Quotes:

"The room was spacious, lighting and windows were very nice."

"The staff was friendly and helpful, very clean hotel, quiet and well located."

"Hotel was clean and the pool was awesome."

Business Traveler (87)

Solo Traveler (84)

Traveling as Couple (158)

Family with Young Children (91)

Family with Teens (43)

Senior Traveler (16)

Group Traveler (31)

1Elizabeth11/27/2024
We were extremely disappointed. The water backed up in the shower, the front desk button on the phone doesn't work, the furnace wasn't working, the coffee machine wasn't working, the light to the back steps are out which is very dangerous.
6Azita12/18/2023
Proximity to where I needed to be.
I changed rooms once, as the initial room was old w/ zero amenities (i.e. no drinking water in the room and the light switch did not work). The second room, had a pungent sewer smell coming from the bathroom, even though it was on the 6th flr.
9Michele A12/2/2023
The staff was fabulous. We loved the cabana and pool, the tables where we could meet with family in the courtyard. The pet area, and the wonderful trees, flowers and foliage that are everywhere on the property. We will stay again.
They need to empty trash cans & clean up around the property. We stayed for a week & the outside trash cans were never emptied, there were not bags for doggie cleanup in the pet area, & bottles & cups we saw around the property were never picked up.
1Catherine12/2/2023
Nothing.
My bed had bugs. Not just one or two but when I pulled blankets back there were lots of bugs. I was horrified. They should have refunded my money, but they instead gave me a 15 parking charge. Never again will I go there. Disgusting.

Room Options

1/4

2 Queen Beds Premium Cabana Poolside View

291 sqft • 2 Queen

Air conditioningAlarm clockBathrobe(s)Blackout curtains

Room Details and Photos

1/5

1 King Premium Cabana Poolside View

270 sqft • 1 King

Air conditioningAlarm clockBathrobe(s)Blackout curtains

Room Details and Photos

1/6

Standard Room

270 sqft • 1 Double or 2 Single

Air conditioningAlarm clockBathrobe(s)Blackout curtains

Room Details and Photos

1/6

Standard Room

323 sqft • 1 Double

Accessible by liftAir conditioningAlarm clockBath or Shower

Room Details and Photos

1/6

Junior Suite

549 sqft • 1 King and 1 Sofabed

Accessible by liftAir conditioningAlarm clockBath or Shower

Room Details and Photos

1/8

Presidential Suite

840 sqft • 1 King • 1 Sofabed

Accessible by liftAir conditioningAlarm clockBath or Shower

Room Details and Photos

Location

Crowne Plaza Cabana Hotel By IHG

4290 El Camino Real, Palo Alto, CA