3.5 Star Hotel

Crowne Plaza Cabana Hotel By IHG

4290 El Camino Real, Palo Alto, CA - United States
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Crowne Plaza Cabana Hotel By IHG
1/100

About

Providing free scheduled shuttle service to sites within a 5-mile radius, this hotel located in Palo Alto, California is a short drive from Paramount's Great America theme park. Each guestroom at the Crowne Plaza Hotel Palo Alto is equipped with free high-speed internet access and a mini-refrigerator. Breakfast, lunch and dinner are served at the hotel's 4290 Bistro and Bar. After a day of sightseeing, relax by the outdoor pool and whirlpool or work out in the 24-hour fitness center. Take advantage of the numerous activities including golf, shopping and hiking all available a short distance from the Palo Alto Crowne Plaza. Stanford University and the Thomas Fogarty Winery are also easily accessible.

Guest Rating

7.8

Good

Based on 372 reviews

Location Of Hotel

8.4

Hotel Cleanliness

8.1

Hotel Staff

8.1

Overall Quality

7.2
Show 50 Verified Reviews

Room Options

1/3

2 Queen Beds Premium Cabana Poolside View

291 sqft • 2 Queen

Air conditioningAlarm clockBath or ShowerBathrobe(s)

Room Details and Photos

1/4

1 King Premium Cabana Poolside View

270 sqft • 1 King

Air conditioningAlarm clockBalconyBath or Shower

Room Details and Photos

1/4

Standard Room

270 sqft • 1 Double or 2 Single

Air conditioningAlarm clockBalconyBath or Shower

Room Details and Photos

1/6

Standard Room

323 sqft • 1 Double

Accessible by liftAir conditioningAlarm clockBath or Shower

Room Details and Photos

1/6

Junior Suite

549 sqft • 1 King and 1 Sofabed

Accessible by liftAir conditioningAlarm clockBath or Shower

Room Details and Photos

Guest Rating

7.8

Good

Based on 372 reviews

Location Of Hotel

8.4

Hotel Cleanliness

8.1

Hotel Staff

8.1

Overall Quality

7.2

Pros +

  • Clean
  • There was a lot of parking always available.
  • Proximity to where I needed to be.

Cons -

  • Saftey issues- the pool was open but pitch black due to no lights around pool area or even in hot tub, hot tub was cold, no elevator and very LONG routes to get to other side of hotel with grandma in wheel chair and mother using walker.
  • long hallway to our room, no elevator in the area of room. we need to come front desk to use elevator,
  • We were extremely disappointed. The water backed up in the shower, the front desk button on the phone doesn't work, the furnace wasn't working, the coffee machine wasn't working, the light to the back steps are out which is very dangerous.

Top Quotes:

"The room was spacious, lighting and windows were very nice."

"The staff was friendly and helpful, very clean hotel, quiet and well located."

"Hotel was clean and the pool was awesome."

Business Traveler (31)

Solo Traveler (30)

Traveling as Couple (56)

Family with Young Children (59)

Family with Teens (18)

Senior Traveler (8)

Group Traveler (20)

Total (296)

1.0

Dante

Posted on: 3-10-2026

Clean

Saftey issues- the pool was open but pitch black due to no lights around pool area or even in hot tub, hot tub was cold, no elevator and very LONG routes to get to other side of hotel with grandma in wheel chair and mother using walker.

8.0

Mariam

Posted on: 8-6-2025

There was a lot of parking always available.

long hallway to our room, no elevator in the area of room. we need to come front desk to use elevator,

1.0

Elizabeth

Posted on: 11-27-2024

We were extremely disappointed. The water backed up in the shower, the front desk button on the phone doesn't work, the furnace wasn't working, the coffee machine wasn't working, the light to the back steps are out which is very dangerous.

6.0

Azita

Posted on: 12-18-2023

Proximity to where I needed to be.

I changed rooms once, as the initial room was old w/ zero amenities (i.e. no drinking water in the room and the light switch did not work). The second room, had a pungent sewer smell coming from the bathroom, even though it was on the 6th flr.

Top Amenities:

Free Internet AccessHealth ServicesSwimming PoolRestaurantFitness CenterSpaPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Policies

Check-in:

After 03:00 PM

Check-out:

Before 12:00 PM

Pets:

Pets are allowed. Charges may apply.

Important Info:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Health Services
Swimming Pool
Restaurant
Fitness Center
Spa
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services

Daily disinfection
Facilities for disabled guests available
Fitness center
Free Wi-Fi
Hygiene certification
Non-smoking property
Outdoor pool
Pets allowed (charges may apply)
Refrigerator
Restaurant(s)
Spa/sauna
Wheelchair accessible

Top Hotel Destinations

$143
per night