3 Star Hotel

Pheasant Run Resort

4051 East Main Street, Saint Charles, IL - United States
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Pheasant Run Resort
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About

Pheasant Run Resort offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by resort.Visitors can take advantage of complimentary parking directly at the resort. Reception services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements.Relax and feel the warmth in the resort's inviting lobby, featuring an enchanting on-site fireplace. Traveling with minimal baggage is achievable at Pheasant Run Resort, as the resort's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like room service and daily housekeeping contribute to making a perfect selection for your stay.The resort maintains a completely smoke-free zone, providing a breathable atmosphere.Smoking is limited to specified smoking zones. Each accommodation at Pheasant Run Resort is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In select rooms of the resort, guests can enjoy the advantage of having air conditioning available for their convenience. At Pheasant Run Resort, the uniquely tailored rooms provide a configuration choice resembling a balcony or terrace.In select rooms, guests can enjoy a touch of amusement with the availability of cable TV for their entertainment.Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator and a coffee or tea maker at your disposal.Pheasant Run Resort offers a hair dryer, toiletries and bathrobes in the restrooms of specific accommodations. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast.Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within resort. Should you prefer not to venture out for a meal, the enticing culinary choices at resort are always available for your satisfaction.Experience an unforgettable evening with your fellow travelers just a short distance away, at resort's bar. Throughout the day and evening, grab a bite to eat from resort's self-service vending machines whenever you please. Pheasant Run Resort provides a superb assortment of leisure amenities for guests to enjoy.Unwind after a long day by stopping by massage, hot tub, steam room, spa and sauna to rejuvenate your senses. Each day at resort, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps. For individuals who don't want to skip their exercise routine, visiting the resort fitness center ensures you maintain your vitality and wellness.

Guest Rating

6.7

Pleasant

Based on 292 reviews

Location Of Hotel

7.9

Hotel Cleanliness

6.9

Hotel Staff

7.6

Overall Quality

7
Show 230 Verified Reviews

Room Options

1/2

Tower 2 Queens

sqft • 2 Queen

Air conditioningAlarm clockBath or ShowerBathrobe(s)

Room Details and Photos

1 King Suite with Whirlpool

sqft • 1 King

Air conditioningAlarm clockBalconyBath or Shower

Room Details and Photos

Loft Suite

sqft

Air conditioningAlarm clockBath or ShowerCloset

Room Details and Photos

Guest Rating

6.7

Pleasant

Based on 292 reviews

Location Of Hotel

7.9

Hotel Cleanliness

6.9

Hotel Staff

7.6

Overall Quality

7

Pros +

  • Close to my venue
  • The staff
  • The location is great, the hotel is adorable, had great potential if the staff would care about cleanliness.

Cons -

  • Room not cleaned well. Had dirty towels in the bathroom. Hair in the shower. Rug not vacuumed.
  • Dated and all the restaurant's were closed. I found 2 roaches in the bathroom and a big stain in the middle of the room.
  • Yes, the hotel is closing and they layed off most of the staff, restaurants closed and they closed the bar. So nothing to eat awww

Top Quotes:

"Every last one of every staff members encountered went above and beyond and were friendly and attentive."

"Whirpool room was beautiful and spacious. Gorgeous view of the indoor/outdoor pool. "

"It was clean and my room was spacious."

Business Traveler (17)

Solo Traveler (20)

Traveling as Couple (65)

Family with Young Children (82)

Family with Teens (1)

Senior Traveler (2)

Group Traveler (39)

Total (208)

5.0

Kenyatta

Posted on: 2-20-2020

Close to my venue

Room not cleaned well. Had dirty towels in the bathroom. Hair in the shower. Rug not vacuumed.

4.0

Phillip

Posted on: 2-6-2020

Dated and all the restaurant's were closed. I found 2 roaches in the bathroom and a big stain in the middle of the room.

2.0

Verified

Posted on: 1-19-2020

The staff

Yes, the hotel is closing and they layed off most of the staff, restaurants closed and they closed the bar. So nothing to eat awww

3.0

Verified

Posted on: 1-9-2020

The location is great, the hotel is adorable, had great potential if the staff would care about cleanliness.

It took over a half hour to check in because the staff was ââ¬ÃÂoff duty for shift changeââ¬ÃÂ, there was a dead fly on the desk in the room, the floor in the elevator was disgusting, the entire hotel smells like old, stale cigarettes.

Top Amenities:

Free Internet AccessFree ParkingSwimming PoolRestaurantFitness CenterSpaSpaPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/Whirlpool
Show All Amenities

Guest Policies

Check-in:

After 04:00 PM

Check-out:

Before 11:00 AM

Pets:

Pets are allowed on request. Please contact the hotel directly for additional details. Additional charges may apply.

Important Info:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Free Parking
Swimming Pool
Restaurant
Fitness Center
Spa
Spa
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool

Amenities & Services

Facilities for disabled guests available
Fitness center
Free Wi-Fi
Free parking
Hot tub/Whirlpool
Indoor pool
Non-smoking property
Outdoor pool
Pets allowed (charges may apply)
Restaurant(s)
Spa services
Spa/sauna
Wheelchair accessible

location

Pheasant Run Resort

4051 East Main Street, Saint Charles, IL

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