4-Star Hotel

The Charles Hotel in Harvard Square

1 Bennett Street, Cambridge, MA - United States
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The Charles Hotel in Harvard Square
1/70
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$825
per night

4-Star Hotel

The Charles Hotel in Harvard Square

1 Bennett Street, Cambridge, MA - United States
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Top Amenities:

Free Internet AccessHealth ServicesRestaurantFitness CenterSpaPets AllowedBusiness CenterHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Rating

8.7

Very Good

Based on 456 reviews

Location Of Hotel

9.6

Hotel Cleanliness

9.1

Hotel Staff

8.7

Overall Quality

8.7

Show 19 Verified Reviews

About

Experience the charm of The Charles. The Charles Hotel is a proud member of Preferred Hotels and Resorts and a AAA Four Diamond award-winning hotel. Located in the heart of Harvard Square, bordering the Harvard campus and a mere 10 minutes from downtown Boston's world-class attractions and Logan International Airport, our location is unparalleled. At The Charles Hotel, we pride ourselves on offering an understated, elegant charm that seamlessly combines with the warmth and ambiance of a New England home. Picture yourself in our inviting library, where you can savor a drink and engage in meaningful conversations with friends. Relax in one of our 303 well-appointed rooms, including 46 suites. What sets us apart is the dynamic atmosphere of thoughtful intellectual discourse and learning, which captivates both the young and old, the influential and the contemplative. We bring together the best of both worlds, blending our serious side with a touch of zany off-beat fun. From our captivating quilt collection to the soulful notes of jazz concerts and an eclectic restaurant inspired by the essence of a pig, our offerings are as diverse as they are delightful. At The Charles Hotel, we serve as a home-away-from-home for accomplished, esteemed guests visiting Boston or Harvard. We're their choice because we consistently meet their exceptionally high standards. We look forward to welcoming you! For those in search of exhilaration or relaxation, we offer our new state of the art Fitness Center and world-class spa and salon experience at Corbu, ensuring that our guests can unwind and rejuvenate. No pool, additional rooms - total 303, restaurant Bendetto now Bar Enza, new Hotel Fitness Center.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 12:00

Pets:

Pets are allowed upon request. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19). If the method of payment provided is from someone who is not staying in the room, a credit card authorization form (sent via email) is required.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Health Services
Restaurant
Fitness Center
Spa
Pets Allowed
Business Center
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services:

Accessible parking
Accessible toilet
Auditory guidance
Business center
Daily disinfection
Facilities for disabled guests available
Family rooms
Fitness center
Free Internet access
Lower bathroom sinks available
Non-smoking property
Non-smoking rooms available
Pets allowed
Restaurant (special diets available)
Restaurant(s)
Spa services
Visual aids Braille/Tactile signs
Wheelchair accessible

Guest Rating

8.7

Very Good

Based on 456 reviews

Location Of Hotel

9.6

Hotel Cleanliness

9.1

Hotel Staff

8.7

Overall Quality

8.7

Pros +

  • Unbeatable location. Friendly, helpful staff. Convenient bars/restaurant.
  • I liked the location being so close to Harvard. The room was great and fell a notch above what I was expecting.
  • The bedding (down comforter, great pillows), and the air quality/climate control were outstanding. The room was spacious and beautifully appointed, and the bed was actually more comfortable than my bed and home (and I'm fussy). The pool was excellent.

Cons -

  • It was dusty, the bathroom had mold in shower. The bed was brutal.. the pillows had no filling. Didn¿t sleep much. Was told we where getting a room with a view. I guess looking the lobby roof is the view they talked about. Loud banging noises all night.
  • The pool was not part of the hotel but connected and therefore had weird restrictions on kids using the pool.
  • No coffee maker in the room. Refrigerator packed with overpriced bar stuff. I was annoyed, but the NY Times outside the door in the morning put the smile back on my face.

Top Quotes:

"Warm, friendly atmosphere in an excellent location."

"The room was spacious."

"Nicely decorated and very comfortable."

Business Traveler (74)

Solo Traveler (73)

Traveling as Couple (93)

Family with Young Children (103)

Family with Teens (19)

Senior Traveler (15)

Group Traveler (18)

10
5/15/2025
Unbeatable location. Friendly, helpful staff. Convenient bars/restaurant.
7
4/21/2021
It was dusty, the bathroom had mold in shower. The bed was brutal.. the pillows had no filling. Didn¿t sleep much. Was told we where getting a room with a view. I guess looking the lobby roof is the view they talked about. Loud banging noises all night.
9
8/14/2019
I liked the location being so close to Harvard. The room was great and fell a notch above what I was expecting.
The pool was not part of the hotel but connected and therefore had weird restrictions on kids using the pool.
10
7/30/2018
The bedding (down comforter, great pillows), and the air quality/climate control were outstanding. The room was spacious and beautifully appointed, and the bed was actually more comfortable than my bed and home (and I'm fussy). The pool was excellent.
No coffee maker in the room. Refrigerator packed with overpriced bar stuff. I was annoyed, but the NY Times outside the door in the morning put the smile back on my face.

Room Options

1/6

Deluxe Double Room with Two Double Beds

sqft • 2 Double

Air conditioningAlarm clockBathrobe(s)Closet

Room Details and Photos

1/4

King Room - Disability Access

270 sqft • 1 King

Accessible roomAir conditioningAlarm clockBathrobe(s)

Room Details and Photos

Location

The Charles Hotel in Harvard Square

1 Bennett Street, Cambridge, MA