Laguna Cliffs Marriott Resort & Spa

Construction that had not been made obvious on the website. Unsightly and no preparation nor lowered room costs as a result.

I spoke to the hotel front desk 2 times asking that we do not overlook the construction and we want an ocean view…called the day before and they assured me. It was for my son and new bride so I wanted it nice. They got construction and no ocean view.

Worst customer sevice possible. Rude ignorant not helpful in any matter They need to fire rhe whole staff there worst experience as far as customer service. From the front desk all the way to the restaurant workers were all horribly rude and ignorant.

The employees are so nice, facility is beautiful, and the food on site was spectacular!

None!

Location was nice. Staff was friendly.

Pool was too cold to swim. That was the primary reason we picked this hotel. Breakfast was not included which was surprising for the high room rate. We were upgraded to a king bed with pull-out couch for 4. The couch was very firm. Not a good upgrade.

The hotel staff profiled me. I am an African American women, the staff stated that I didn¿t belong in the hotel. I was doing nothing wrong.

Nice updates, restaurants and location

This is a beautiful property! What a view! Staff is helpful and friendly. It's a short walk to the marina, activities and restaurants.

Location. Rooms. Pool. Vibe.

View, room comfort and cleanliness, pools, restaurant quality

Views of Dana Point and the Marina Located directly in center of the Town of Dana Pt.

Could upgrade the food / restaurant on property. plus, hard to roll luggage to rooms (long carpet hallways)

View, kids pool and really friendly and helpful staff.

Upon arriving l was given room directly below reception hall hosting a large party Saturday night. No other option was offered. Noise from party was intolerable. Staff assured me there won’t be a party the following night. That turned out to be untrue.

It was very quiet

I did find some food on the floor and we were only staying the night there we got there at 8 PM and we had to leave at 7 AM and we were charged a resort fee On top of what we paid to stay there so that was a surprise to have to pay extra just to sleep

Location, cleanliness, comfortable bed

Party in room across from us. Kept waking us up between midnight and 230ish

Cleanliness, beautiful grounds

Couldn’t see out windows very well as we were in a “tower” room.

The location was beautiful and the waiter and bartenders super

The daytime reservation staff terrible and no willing to do late check out. Additionally, the patio was filthy dirty and unacceptable

We loved it and plan to come back with our sons and their families. It's a beautiful location with wonderful amenities for couples and families. The hotel is decorated beautifully.

We were not informed before hand about the resort fee and we prefer to park our own vehicle. We didn't like the fact that the hotel only offered valet parking.

Beautiful location, nice room and decent pool. Great staff

$39/ cat MANDATORY VALET PARKING G IS A TOTAL RIP OFF! What is this... NYC PRICES?! No self park option at all!

This hotel & property was awesome, exceeded my expectations. I'm a frequent traveler and stay at Marriott properties worldwide and this one was the BEST. Beautiful property, rooms and staff was amazing!

Nothing to criticize - amenities, staff, room - far exceeded my expectations. I will come back again!