Island Grand at TradeWinds

I did my on line booking and pay in full amount. I was really disappointed about the unexpected $50 & $20 fee they have to charge as soon you check in. We are seniors. We do not use all the other amenities that they have at Tradewinds.

Beach

The restaurants and activities that were advertised was not accurate. Dirty windows, dirty fountain, missing ceiling tiles and doors. Sandbags blocking entrances.advertised 8 restaurants. Only 3 open. Multiple areas needing to be painted.

Location

Carpet in room was soaking wet. Faucet in bathroom was filthy

Location and beach access

Room was in need of repair. Closet door was off its track and had to be lifted to open. Balcony door was impossible for me to open.

Nothing ! Super expensive; no services or perks for your money ; nickel and dime you got dverything

Staff; no manners! Management lie and are only about $$ no customer service. No value for your money

Love the area and love the views of the Gulf.

Elevator was broken, so having to carry everything up 3 floors was a challenge. Older, dated hotel, but glad they have plans to renovate.

Location and access to food and drinks from the beach!

Still recovering from the hurricane so they are still working on things

Beach

25 to park and an extra 55 daily for amenities. With taxes ends up over --- per day. And 16 dollars for 2 cups of coffee had to throw away .

The beach

Hotel staff initially was rude at check in. Rooms are subpar. Talked to the manager and he switched to a better room. Power went out on last night and they never sent a final bill

The beach front access

They are very understaffed. So there is a lot of trash and dirty towels laying in the same places for days. Checking in took about 45 minutes. The lady was super nice but there was only one lady and about 20 people checking in.

I was able to relax

The tub drain was broken. The toilet did not flush unless you head the lever down for 12 seconds. They charged for parking and other fees make the price of the hotel $150.00 higher, additional to the original payment made.

Not much

Bathroom door broken Elevator broken for two days TV was not catching the signal Bathroom tub , not draining water

very clean and great location

not all amenities were open or fully functional

Being on the beach

No A/C elevators, Parking $25 per night adds up when staying multiple nights. No food place open past 10:00pm. Cabanas at the beach are run down. Woken up at 7am everyday to banging noises from maintenance next door.

Location, massive inflatable water slide, grab n go food option, paddle boats, free cabana

Pools were quite small/crowded, pool water was not cold/didnt cool you off, no ability to use own beach umbrella on beach (priority given to front row cabana/view $$$). Not enough water bottle fill stations around the resort/heatwave.

The activities

The hair in the bathroom at check in, the rude bar tender

The location

The room size and dated interior of the property.

It was our anniversary and they upgraded us to a suite which was a wonderful.

Location of hotel on beach

The room was near a elevator and every time the elevator went up or down it load hummed waking me up on and off all night

I have bad feet, Half of the elevators did not work, some the ones got stuck floor 5-7, out of 4 days I only rode the elevator 3 times. Micorowave didnt work. Ref.frooze all of our fruit. we have been 4 different time,until they do some work we wont go.

Great place, love going. Up grade the elevators