Parkhotel Quellenhof Aachen

Excellent breakfast, nice pool n Spa area, friendly staff, safe paid parking und the nice Elephant Bar for the evenings - nice as usual!

Price for parking went up.

the very quite atmosphere, the nice and well prepared room, bar is nice and well equipped.people very gentle

I was hoping to have the eggs benedict, they were not preparing. In the past they used to do. As alternative they offer to prepare the poached eggs, the first day they did well and well served and properly plated (just missing the bearnaise) the following day they just served the poached eggs in a shabby way (which I reported them). A pity for this level of restaurant.Dinner was very good and the menu interesting.

Spacious hotel rooms, huge beds, great architecture & decorations. Breakfast was excellent, with selection of quality meats, cheeses, dairy, eggs, fruits etc. Within walking distance from historical/ shopping downtown. 5 min walk to the therme.

Great Staff particularly Laura Di Fanti; Delicious breakfast; large, clean room, wonderful spa, and spacious comfortable public space. The room faced east and we watched spectacular sunrises!!

It took a day or two to get charging plugs sorted out and there could be a bit more attention paid to detail.

Brilliant hotel. Spa and pool are incredible. Rooms spacious and comfortable - just what you need when visiting Aachen in a cold January to see the Palatine Chapel. Very strongly recommended!!

Fantastic hotel with parking garage and a short 15 minute walk from Aachen’s picturesque and historical city centre. Classic chic decor. The rooms and bathrooms are large, attractive, and comfortable, and the wellness centre is sublime after a long day of visiting the city. Superb breakfast! The staff are incredibly professional and kind. I hope to stay here again soon!

The hotel does not meet the standards of a 5-star property. The service lacked attention: when we asked for water, we were told to come downstairs to the bar ourselves. There was no valet service, even though parking was paid and belongs to the hotel. non-smart TV, no streaming options, and breakfast was very limited. Overall, the level of service and amenities did not justify the price.

The room, pool and spa

The staff and facilities. The Spa area was beautiful. Good location.

Rooms a bit tired

Excellent BF buffet and very friendly staff, rooms are big and very comfortableElephant bar, so relaxing and very nice staffVery good value for the older rooms for a first class hotel

Even the older not refurbished rooms could be perfect with simply touching up paint or simple repairs

Amazing experience! The spa center is amazing and the rooms are specious and very comfortable. The staff is very professional and nice!

Everything was wonderful, the staff, the property, the hospitality.

Not short centrally located but still in a beautiful area.

The hotel was very nicely decorated for christmas and it looked like one of the movies with big stairs and a big lobby. Staff at reception and breakfast were kind. The room was spacious and the bed was comfortable.

The rooms are not well cleaned. We had a dead fly in the curtain and there was a lot of dust under the bed and on top and sides of the wardrobes. The spa area was not that clean either. For example in the steamroom there were several places with hairs.The breakfast for a 5 star hotel can definitely improve. Quality of meats, cheese, fruits not the best. Limited selection of eggs and no freshly squeezed juices. Just a machine with sugar juices. The devil is in the details but no little real plant on the tables. In general the breakfast is a not structured disaster where it looks like a group of ants run over the buffet and take everything. In a five star hotel we have seen this much better.The hotel bar is nice but the chairs are a bit done and the place does not really feel cozy/wellcoming.We had a drink and I went to pay the bill of €8,90. I gave the waiter €10 and he just said thank you and walked away. It is not about the €1.10 change but that somebody working in a 5 star hotel decides that it is his tip/trinkgeld. I do not find that polite.For our experience the value for money was not there.

The spa area including sauna and pool were amazing.

The room felt very warm, even though we kept the window open most of the time.

The closeness to the city center; the spa facilities and ample pool at exactly the right temperature; the very comfortable beds and eiderdown cushions

The breakfast was quite basic for a hotel of that category - especially seen the German tradition of great breakfast spreads. It just felt like any other international hotel chain buffet, which was disappointing. Especially around Christmas you would expect some traditional delicacies.Moreover, there were not enough tables so we were “manhandled” into an adjoining room — not in a very kind way.Also, there is no real espresso unless you ask several times — and then someone brings some watery version from somewhere deep-down in the kitchen.Today that is no longer acceptable in “grand hotels”.

Excellent bed. Spacious room

Breakfast less than expected. Room was rather cold; heating deficient. The problem could not be remedied.

Beautiful quintessential hotel with old world charm, great service and creature comforts. The spa and pool were excellent. Delicious breakfast served late (until 11am at the weekend) I will definitely be back.

Lovely relaxing stay in this extremely comfortable and well appointed hotel. Our room was superb and the reception staff delightful. Good breakfasts, a bit of a shame that on the one night we chose to have dinner in the hotel this was served in the rather gloomy bar area rather than in the dining room itself.

Location was amazing, parking for vehicles and grandeur interior.Rooms are big and spacious and beautiful.

Very good location, spacious room and good breakfast.Car parking options are very good and near including public parking in the front.The staff are amazing, friendly and very helpful. If visiting this part of Europe, I would stay in this hotel.

The pillows are the only item that needs to consider. A guest who checks out without complaining about the pillows is really lucky.Generally this is a very good hotel in this area.

Response to problems was quick.

In room telephone did not work on arrival. Basins in the two bathrooms (we had a suite) did nit retain water.