Town and Country San Diego

Rooms and pool area were nice, staff friendly.

They ran out of towels for a long time. Pretty noisy with kids.

the room was a mini suite and it was odd shaped - we paid more but it was not a good as a normal room - the TV was hard to see from the bed .

the room - was odd shaped - the balcony was in front of another room so you could see inside the other room without trying - very odd - did not feel right .

Not too much noise vomit in the bathroom in the lobby there wasn't another bathroomTo use it was late at night completely unhappy and cannot leave due to the fact that I got there at 12:30 at night and had no other choice but to say

Absolutely nothing about the hotel I was happy with

The activities and friendliness for kids.

The access to hotel for people with disabilities you have to go completely around either side of the hotel just to get to your room access or elevators.

The swimming pool.

The room had an exterior door. I did not like the hollow core door because it let too much sound through. The bathroom was very small and had very little counter space. Upon check-in, I was presented with a mandatory $30 per night hotel service fee.

Lots of pools and activities

Shower know was not working properly

DJ and pool time

The parking stinks.

Location is nice !

I don’t like layout or hotel rooms. Some just seem very outdated and old.

Staff is very friendly and helpful excellent place to stay. Have stayed here 3 other times never a bad experience

Amenities

The rooms were small and there was a hair left in the bathtub. Exit stairs were tricky because you couldn?t go up and down. I prefer stairs over elevator.

Extra charges for parking and 2 different resort fees. Thin walls so could hear everything. Rooms open outside so more like a motel than hotel.

The mattress smelled very bad and I couldn't stop itching. I told the front desk and still waiting for them to contact me.

Nice pool area. Good food at the restaurants and kind of a good atmosphere overall.

Parking is $35 dollars per day plus tax. This is not downtown San Diego. Too expensive for the location. Resort fee $20 per day. 3 day stay cost an additional 172 dollars

The staff is amazing. Not one hotel employee past me without saying good morning. The grounds are Beautiful with lots of outdoor places to sit and relax.

Walk from parking to my room

The grounds, large balcoy and fitness rooms.

A couple of additional fees we did not expect (leisure fee and I belive it was a resort fee - thought they should be one and the same) Parking was quite expensive for one night.

There was a loud group of people around 3am. The hotel good have quoted them down faster than hawing the PA system asking asking them to be quiet

Staff was nice water slide

Elevators broken ,room not ready , then room dirty

Location and atmosphere. Room decor is really nice as well.

A bit noisy from maintenance work mostly and other guest slamming doors. Toilet drains really slow.

By 6 oclock you hear everything the trolley station people leaving the hotel cars leaving the parking lot. It is very loud I stay there for two days and both of these days I was awake by 6 AM not by choice

Then you have the people from housekeeping knocking on your door way before 10 AM I dont know why I want to check out at 11 Very poor experience, but I stay there because I dont have a choice. I like the location and the price is affordable.

The grounds were well kept

They have no working phone system. The AI they have answering the main phone line does not work and you are never able to get the front desk. It was by far the worst experience I have had in customer service.