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Four Points by Sheraton Veracruz

Calz. Ruiz Cortinez # 1997, Boca Del Rio, MexicoSee Map

Four Points by Sheraton Veracruz

Free Internet Access
Enjoy the restaurant and outdoor pool at Four Points by Sheraton Veracruz. This Boca del Rio hotel offers free WiFi access. Ironing facilities and flat-screen TVs with satellite channels are included at this sleek accommodations. Rooms offer city views and bathrooms come complete with a hairdryer and a shower or bath. Some bathrooms include spa baths. Four Points by Sheraton Veracruz offers guests a fitness center, business center, meeting/banquet facilities, and a sauna. Faxing and photocopying services are available, as is an onsite bar. Guests looking to enjoy the surrounding area can visit the Wax Museum (3 mi) or Plaza Mall (2953 ft). General Heriberto Jara Airport is 7.3 mi away.

Guest Score and Reviews for Four Points by Sheraton Veracruz

8.6
Excellent
Staff
8.6
Cleanliness
8.9
Location
8.7
Based on 1060 reviews | All reviews are from verified hotel guests
  • Great decor and amenities.
  • Good location.
  • Modern hotel with great facilities.
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Map
Calz. Ruiz Cortinez # 1997, Boca Del Rio, Veracruz, Mexico, 94294
Four Points by Sheraton Veracruz
Calz. Ruiz Cortinez # 1997, Boca Del Rio, Veracruz, Mexico, 94294
Map

Four Points by Sheraton Veracruz

Enjoy the restaurant and outdoor pool at Four Points by Sheraton Veracruz. This Boca del Rio hotel offers free WiFi access. Ironing facilities and flat-screen TVs with satellite channels are included at this sleek accommodations. Rooms offer city views and bathrooms come complete with a hairdryer and a shower or bath. Some bathrooms include spa baths. Four Points by Sheraton Veracruz offers guests a fitness center, business center, meeting/banquet facilities, and a sauna. Faxing and photocopying services are available, as is an onsite bar. Guests looking to enjoy the surrounding area can visit the Wax Museum (3 mi) or Plaza Mall (2953 ft). General Heriberto Jara Airport is 7.3 mi away.
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Four Points by Sheraton Veracruz in Mexico
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Hotel Location

Calz. Ruiz Cortinez # 1997
Boca Del Rio, Veracruz
94294, Mexico

Hotel Amenities

Food delivery
Shops on site
Main entrance
CCTV security in common areas
Golf course
Ironing amenities
Hand sanitizer in guest accommodation and key areas
Fire extinguishers
Bar
Laundry services
Staff trained in safety protocol
Concierge services
Safety deposit box
Massage services
Hair/beauty salon
Safety chain and/or latch on doors available
Protective screen or physical barriers in appropriate areas
Spanish
Meeting/banquet facilities
English
Kitchenware
Daily disinfection
Physical/social distancing guidelines
Daily housekeeping
Tour services
Air conditioning in public area
Separate shower/bathtub
Cleaning products available
Smoke alarms
Shared stationery such as printed menus, magazines, pens, and paper removed
Luggage storage & lockers
Elevator
Outdoor recreational features
Non-smoking rooms available
Air conditioning
24-hour front desk
Pool with view
24-hour security
Room service
Valet parking (charges may apply)
On-site parking
Gift/souvenir shop
Balcony/terrace
Audible alarm
Room service available
Accessible by stairs
Free Internet Access
Free Parking
Health Services
Swimming Pool
Restaurant
Fitness Center
Spa
Spa
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool
Family Friendly
Kid Friendly

Hotel Policies

Check in
3:00 PM
Check out
1:00 PM

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please notice airport transfer needs to be booked in advance with property. Service can be booked depending availability.

Guest Score and Reviews for Four Points by Sheraton Veracruz

Read reviews by verified guests for Four Points by Sheraton Veracruz in Boca Del Rio.
8.6
Excellent
Staff
8.6
Cleanliness
8.9
Location
8.7
Based on 1060 reviews | All reviews are from verified hotel guests
Filter reviews by traveler type:
5
Traveling as a Family with Young Children
Disappointed
Location
There are so many open bars close to the hotel with noise until 3 am and is totally stressful to try to rest
Verified review from acustomer
1
Traveling as a Family with Young Children
HORRIBLE!!! 🤮🤮🤮 You better learn a thing or two from Hotel Emporio 🤌🤌
Absolutely nothing
To improve your review, you could consider the following edits:⸻This hotel advertisement is nothing short of clickbait. Despite being aware that Holy Week is a busy season for hotels in tourist destinations, I was more than willing to pay the asking price under the assumption that I would receive value for my money. However, my experience was far from [Link Redacted]'s start with the front desk attendant, Jaqueline. Her demeanor and attitude were appalling. She treated guests as if she were doing them a favor, which was utterly unacceptable. On the morning of my check-out, I requested towels for a shower, only to be consistently dismissed by Jaqueline. I waited a staggering 40 minutes for the towels to arrive, while feeling like a nuisance for a basic request.Additionally, the housekeeping staff displayed a similar lack of professionalism and courtesy. It's baffling that employees fail to understand that guests are paying customers deserving of respect and proper service.Moving on to the rooms themselves, the reality fell far short of expectations. For the exorbitant price paid, one would anticipate accommodations akin to those of the Hotel Intercontinental. Instead, I was greeted with disappointment. Rooms 701 and 702 were not only inadequately cleaned, with hairs littering the floor, but also showed signs of neglect, including poorly executed paintwork and precarious toilet paper holders.Moreover, the technological amenities were severely outdated. The television resolution resembled that of a bygone era, and the Wi-Fi connection was practically non-existent, despite numerous attempts to connect.Overall, my stay was marred by incompetence and neglect. I strongly advise against patronizing this establishment. It's evident that the management fails to prioritize customer satisfaction and basic standards of hospitality.
Verified review from acustomer
4
Traveling as a Couple
Not recommended at all
Nothing everything is overrated and the noise in the bedroom was insufferable
everything is overrated and the noise in the bedroom was insufferable
Verified review from acustomer