The Pierre, A Taj Hotel, New York

Great location next to Central Park, beautiful interiors, very welcoming staff

Hotel is currently only offering the hard product (as of July 1 where Covid restrictions are not an excuse) but cut down all the service offerings. But what makes a luxury hotel or five star Forbes hotel special is usually the service.

The location and service

Old building

location what very good

the bathrooms were extremely small, no morning coffee pot in the room and the prices for items in the room frig were outrageous. Order 4 pizzas and the bill was $200.00. New York is pricey, but the above items will send me to another location next time.

Location and staff. Free internet.

No coffee machines in the room. Very small bathrooms.

Service excellent, food are very good, and people are nice thank you

Extremely accommodating & friendly! We arrived early and without hesitation found us & are party three rooms, thus enabling us a place for all are luggage!

Location and staff

Staff was lovely

Amazing personal service. Ana is great!

We were just there for a night, but the hotel evinced quiet luxury.

Every thing

I had hoped for a room with a view

Service

Great Staff

The service is flawless and very attentive.

Pros: Quiet luxury and grand dame look; you can feel its history. Location is excellent, right on 5th Ave at the SE corner of Central Park and close to several subway stations. Breakfast and lunch were great. The Rotonda is beautiful for afternoon tea or even as a work/leisure space. Friendly and attentive staff--particular shoutout to Luis at Perrine Restaurant.

Cons: Room service is not 24/7 and operates until 10:30-11pm. The room was smaller than expected and a bit dated (the bathroom was not). My main qualm was with the astonishing amount of static in the room, particularly the bed/linens and even the cotton towels. I presume it's a seasonal issue now in the wintertime, but I wish they could use anti-static spray to mitigate.

Truly outstanding care and comfort in our suite made available when our scheduled room not available at the promised time..

New Year's night rear doors shut so needed to walk around building in formal wear from our Club

Very stylish high level hotel, very helpful staff, nice breakfast, big rooms and bathrooms, excellent location ( central park, museums, high level shopping, metro, the opera). I would like to mention that the staff provided us a coffee machine in the room, suggested restaurants and made reservations, called taxis,... The guests are assisted very well and always with a smile.

The air-conditioning in the room was old fashioned, noisy and would either frize the room or leave it hot. Really needs update.

Very stylish high level hotel, very helpful staff, nice breakfast, big rooms and bathrooms, excellent location ( central park, museums, high level shopping, metro, the opera). I would like to mention that the staff provided us a coffee machine in the room, suggested restaurants and made reservations, called taxis,... The guests are assisted very well and always with a smile.

The air-conditioning in the room was old fashioned, noisy and would either frize the room or leave it hot. Really needs update.

The property provided comfortable bed and living area. The space is huge. It is very clean.

Upon check in there are things that weren’t provided. Ex. We have to call house keeping for a toothbrush. We expected to have a tissue in the bedroom and the living room and there was none. There is also no iron and iron board.

This hotel is a wonderful one! I really loved the way it was decorated for Christmas. You could feel the joy of the holydays. The staff was friendly, respectful and, most of all, very helpful. We had a suite on 38 floor with a beautiful view on the Central Park so we could enjoy some of the finest sunrises in New York. If you choose this hotel, take a room with a park view, on the upper floors. I assure you you won't regret it.The room exceeded my expectations in size and comfort. Extra large bed, spotless room and linen, room service and permanent assistance from the reception will make your stay a perfect one. They accommodated my son in the same room and I really appreciated that.The breakfast was a la carte, with enough choices not to get bored and really really tasty, regardless of your choice. My only remark regarding it is that when you pay such an amount on a room and you have breakfast included, you expect to be really included. Instead, we were given a 96 USD credit for the breakfast, and we had to pay what exceeded that amount. It leaves a bad taste and is a shame, as everything else was perfect. Is not like you have multiple mouth and you will eat 5 breakfasts...The lounge bar offers a wide range of drinks, the waiters were super nice and is really worth spending some time there after a full day. The food at dinner - we only tried it once, it was good, but not something out of ordinary, even though the menu looked fantastic.

Actually included breakfast.