Embassy Suites by Hilton Jacksonville Baymeadows

I enjoyed the spacious rooms and the expedient service provided by maintenance.

Just a suggestion for the evening manager reception, it would be nice to offer a mocktail or two for the adults who don’t consume alcohol.

The breakfast is always superb and the location off the interstate and to my destination was perfect.

I wish the welcome reception or happy hour was longer.

Kids loved the pool

Staff was sub par, room was not as clean as I expected

Free hot breakfast, happy hour and the amenities.

Breakfast

This was the worse experience I've ever had at a Hilton property. No air in the room, no key card, and shower was leaking into the livingroom atea

Friendly staff and Breakfast omelet station

Bathroom and rooms need updating.

Very poor water pressure, slow staff (Not enough), poor breakfast with no omelet's offered. Low end quality and not what I expect from Embassy

I liked the quiet room, great breakfast, and the evening reception.

The bathroom we had needs updating. The towel rack in the bathroom was broken. The bathroom ceiling had a leak that was taken care of while we were out. The shower faucet fell off but was fixable. The turn on direction was weird.

Close to interstate, breakfast included.

Starting to show it's age, needs updating soon.

Slept so good! The nice large rooms where if your spouse doesn?t want to sleep they have another room with a tv to sit in.

The price was still so high.

Great breakfast, free happy hour, happy, friendly staff that always smile

Rooms seem old including shower heads

The room was large and beautiful. Pillows and bed both very good.

The welcome reception was a joke. 2 drinks with cheap alcohol and snacks were empty in 15 min. About 50 people split a bag a pretzels, a jug of nuts and some veggies. Refilled once and it was gone in 5 minutes. Used to be the highlight of our stay.

The professionalism, promptness and friendliness of the staff. They were accommodating.

A high level of chlorine in the pool/jacuzzi.

People in this lobby all waiting on rooms! My room was ready at 6:05 pm ! Had to leave to go eat until rooms were ready !

Staff and breakfast. For the kids indoor pool.

Roaches

Breakfast

It was horrible. I tried checking into the hotel at 4 pm. They said the system went down and to give them my contact information. After waiting 3.5 hours in the lobby they finally reached out to me to check in. Me and my 2 boys. One is autistic

Price, location and the food, I forgot clothes in the closet they put them aside for me, I was sp impressed I booked another stay at the end of the month.

I really loved everything

You can hear cars and their music on the 3 floor, better insulated windows. I had no balcony

Love the location. room was clean and spacious

Shower water flow and cleanliness . Front office staff, Hotel employee was courteous, professional, very efficient by herself, her attitude great!?

Hallway carpet