Hotel Restaurant Bismarckturm

Staff, breakfast, on bus line into city

Location, staff , good size room

Nothing party

Restaurant super nice, super nice staff. Staff speaks only German, but they still tried to accommodate me. Dogs allowed in hotel and restaurant. Many hikes pass through, reservation for restaurant recommended

This was a stop-over hotel as far as we were concerned and, for that, it was fine. Our bedroom was new, modern and impressive including the ensuite. Staff were efficient but I wouldn't say they overwhelm you with charm and warmth. The establishment is perfectly perfunctory: nothing more. The other reason for selecting the hotel was it had a restaurant which we could use without having to search for something after a late arrival. The food was OK but I'd advise - subject to your time of arrival - to seek out local alternatives. That will require a car though - since I suspect you wouldn't want to walk from here into central Aachen at night. Also if you're into finding yourself a comfortable part of a bar and bedding in for a post-prandial drink or two, think again. Staff seem to want you out and in bed by 10...or it felt that way :-) You decide if that's your bag, of course. The parking was fine and soon empties once restaurant guests have left, so I think you'll be guaranteed a parking place. The parking is open but it's at the end of a small access road so you shouldn't get too much passing traffic at night: you border open country. We don't do breakfast so can't comment on that.

Staff did an efficient job but there wasn't much real warmth which I suspect starts at the top and filters down. Probably local, regulars may get a warmer welcome but, in all, things worked and all was fine. Would we rush back, however? No.

Location, space of the room, cleanliness,

Nothing. Only adding kettle to the room will be good bit nothing major

Good parkingOutstanding restaurantFriendly staff

No tea and coffee machine in roomNo UK TV channels

Plenty of space, excellent bed, plumbing, windows, views, small fridge.Also, the restaurant has a wide selection & is of pretty high quality. Very beautiful location & a good compromise for drivers wanting parking, while still close to town. There is a bus.Breakfast ok, but odd. Coffee served at table, the rest self-service. Feels overstaffed.

The hotel is a mixed bag & your views will depend on what matters most to you.Airconditioning & lift, both absent. In some cases this may be a disadvantage. I will admit that I recognise the comments that some staff have a strange manner, but that is not a problem to me - they didn't do anything wrong lol :)It seems geared above all to locals on staycation. As this is right on top of the tri-state point you might expect it to have a more "all Europe" vibe. However, expect it to be like a rural, local type of place where the assumption is that you know German.Some would expect a kettle & coffee in the room which there isn't.I did not check whether complimentary coffee was available elsewhere.I felt the strengths of this hotel were delightful, but I felt entitled to them for the price.

Large room which looked like it had just been decorated- light and airy. As we thought we were some distant from the centre we decided to eat in their restaurant. Well patronised by I assume locals. We both had a lovely meal the outside areas were also neat and tidy. It was a sunny day when there and it was very pleasant sitting outside. The breakfast was more than sufficient with quite a wide selection and with typical strong German coffee. Must also mention the staff were also first class and very helpful As we stay in Aachen every year and have stayed in a variety of not so good places. This will be our go to one in future

My wife has limited mobility and whilst they warned us on booking there is no lift, so that was a bit of a challenge but one well worth taking against all the positives. Not a complaint more information - if putting the address in a sat nav include the building number. We just put in town and postcode and at the flag was surrounded by trees. Solved by adding the house number.

Personnel was very attentive and cordial.The room was big and light. There is a bus stop next to the hotel that takes you straight to the city center.They have ample parking space for free. We could park our motorbike under a roof, very nice as it rained that night so it was dry in the morning.

Staff's English was quite limited, but this is a general problem we found in Germany.No air conditioning. In addition , the restaurant has a terrace right below the rooms, which may be a bit annoying if you want to go to bed early. The positive is that it closes at 22h, so after that it is quite.

Well located, a stone throw away from downtown but in a very quiet place.Very kind personnel.

Great restaurant with friendly staff. The breakfast was good. Good parking facilities on site. The location is good with local trails. The rooms were well equipped, clean and comfortable.

Strong smell of cigarettes drifted into one of our rooms from smokers outside the back entrance. No air conditioning.

minibar wasn't filled but worked as excellent fridge. Spacious family room. Ate at gold of Naples pizzeria - seating on the street... Which was excellent.

Noisy from road. No tea and coffee making facilities.

The hotel is well-located on a bus route into Aachen and suitable for exploring the wider area. The restaurant and its staff were excellent.

The only niggle for us, were the stairs to the rooms, which are quite steep, but staff are on hand to help with luggage.

Great free parking area on hotel premises. Big and comfy bed. Good restaurant in-house, perfect for us as a stopover.

Lovely spacious modern and clean roomBreakfast was pleasantRestaurant excellent menu and good food.Most staff very pleasant

No toast / toaster at breakfastNo kettle in roomONe grumpy waiter in restaurant who.let us struggle through huge German menu when English one was available

Perfect breakfast. Great location near Aachen with own parking. Good atmosphere. Good restaurant.

Bed a bit hard.

clean spacious room quiet 5 min drive from Aaachen center, polite personel, sufficient breakfast

I can't find anything

The location was for us optimal. Our room was also very nice. The design of the reception area is small and is a bit odd in our taste.

The absence of an elevator limits the access to the second floor. The breakfast is not competitive with other hotels. Few choices and lack of fantasy. Why are used treys and cups placed close to the clean ones prior being carried to the kitchen to be cleaned? Practical for the personnel maybe, but not nice. The personnel in the reception can be more attentive and welcoming.

This was our 2nd visit to this hotel as we stayed here last November. The location of the hotel is on the outskirts of the city, good for local walks and the bus stop to the town centre is very close by and the fare is cheap. The rooms had all been newly decorated and were very clean and comfortable. Check in was straightforward and the receptionist was polite.

The breakfast was disappointing as the eggs were cold and the other items were ok but basic.

Large range of food on the restaurant menu, free parking on-site and fairly priced. Breakfast was also good with hot food and a good choice of cold items. Rooms were clean and well appointed.

Room was a bit warm and there didn't seem to be air-con.