Lucky Eagle Casino & Hotel

The staff was rude. The bed sagged, and there were very limited amenities.

Cleaning crew was helpful getting us more towels.

Need more blankets on bed.

Not far from the highway and an easy place to stop off for a night on a road trip for cheap

There was no fitted sheet on the bed, just a top sheet on a mattress protector

The homage, art, displays instructing guests about the tribal evolution and contributions

It was unclear of which restaurants were operating, their hours, location. No information could be found on the website, in the guest room etc. No breakfast options until 10 am.

Room were clean

Available of good coffee and breakfast The smoke smell was everywhere

Did not honor reservation made 3 weeks in advance for our 40th anniversary. Totally unprofessional response.

Staff were kind and understanding

My husband was rewarded with eye allergies and we found a friend in our bed and red bug aka BEDBUG!!!! No compensation offered. Still have yet to hear back from anyone of the situation. Sheets were stained and torn for the mattress cover. Yikes!

The employees were super friendly and helpful! The front desk person was super welcoming and so friendly! Made us feel very welcome.

It would be nice to have a few more options for dining, where we had dinner was good, two of the four plates of food were cold, the flavor of the food was great, just the temperature of the food was not so great.

Very clean. Bed was amazingly comfortable. Front counter staff was very nice. Across the lane is a casino. Go to the end and find very reasonable and tasty food.

Big King bed in a spacious room, but not much else.

Knowledgeable, courteous, friendly staff

A bit off the beaten path

The staff was very accommodating the room was comfortable and it's very close to the casino so funds just a few feet away.

The sheets kept coming off the bed in the middle of the night we have to get up and remake the sheets cuz we were sleeping on plastic.

Had remote control battery acid powder sprayed on my face and face. No major damage but ruined our stay. Going too ask for a refund!!!

Quiet, clean, and location of the casino.

We love the setting, it¿s very beautiful. The hotel is attractive and very well kept. Our room was clean and comfortable. We wll be back.

Clean and comfortable with proper amenities for this level. Linens are excellent too.

Not a bad mattress but unusually puffy in this hotel class. The only real negative is the very slow and few elevators.

The staff was friendly and the rooms where clean.

I didn¿t know you had to ask/call in the mornings to clean the room for the day and the ceiling fan in the bathroom didn¿t work.

Very clean, quiet, updated room.

You had to go to the lobby and stand in line to request that staff walk you to the pool and personally open the pool door for you. Children were not allowed into any of the casino restaurants other than the deli.

No gift shop & only 2 restaurants out of 6 open

The room was nice. I would have said it was excellent, but the thermostat wasn't functioning, the elevator is the slowest known to mankind, the guest laundry was still broken.

In my opinion, areas for starters, get the elevator looked at, lose the deposit requirement if you're a players club member and a regular who has never caused anything close to damage! It should be a perk of said players club anyways.

The hotel looked nice from the outside, the rooms have been updated it looks like. They are very roomy.

You could not open the windows and it was such a beautiful day. The elevator smelled like cleaning chemicals.