Hotel Faranda Bolivar Cucuta, a member of Radisson Individuals

The staff is very friendly, and the service was great. The lobby is very nice and the facilities in general are good.

The room was not clean, and it is very old. A small renovation in the room will make a huge difference and the price would be worth.

Breakfast and the rooms were good

There's not shuttle included...you have to pay for a taxi

Nice place, two pool, rural style

It is a bit old, breakfast was ok, internet was really bad, I was not able to work from the hotel, I have to use my own data

Good pool. Comfortable bed. The hotel has a decent option for food and drink.

Pool was overcrowded. Because hotel sell ticket to non guest to use pool. You need car or need to use taxi all the time as there is nothing much around the hotel.

Pool is good. Bed is good.

No light. No electricity. No air conditioner for 2 out of 3 days. Limited space in bathroom sink. And no tv.

I think the hotel have alot of potencial, but it’s not there yet. It can use a renovation and maybe an update in client services. If you are a (not local) turist you have to be alert that they don’t charge you the taxes.

The room was very old and I didn’t liked the badroom. It felt unclean, maybe it was just old.I didn’t like that they charged us the taxes. Colombia has a tax free polecy for international turist. Thanks to an other hotel that gave us that information I could claim that money.

Dicen ser pet friendly pero no te avisan que te cobran un suplemento por noche por cada perro.

Friendly and motivated staff

Restaurant prices, fridge in the room

Pool and staff is excellent.

Very good - only problem was too much noise all night long from disco and gym beside the hotel. Not family friendly.

Booking

Noise next to our room. Until 3:00 am! Uncleanness around the poolLack of maintenance in common areas of the hotel.

Spacious rooms, comfortable beds.

Air condition was frozen and leaking.

Good breakfast, secure parking, helpful and friendly staff.

Helpful staff / friendlyGood price (even included a decent breakfast)Pretty good locationGood air conditioningClean and spacious roomComfortable beds/pillows

No drinkable water (unless you buy it)Bathroom showerhead was a bit broken and sprayed water all of the bathroom (probably not a common issue but still figured I'd mention it).

this is more of resort than hotel. so you got everything you need here. pool was nice, but sometime it get little too crowded. you could order food and drink from pool area. Room is large and bathroom is big. bed was comfortable. cleaning lady did a good job cleaning the room everyday. they constantly clean the whole place. all the hotel area was very clean. There are dozen of nightclubs few blocks away. almost all the room has parking spot outside their room.

Hotel area is not ideal for tourist without car. there is nothing much around hotel area. there are few restaurants and one big supermarket close by, but you need taxi to go anywhere from this hotel.

Very good, convenient location, with access to public transportation, close to shopping malls, supermarkets, restaurants, cafes, etc. Rooms are spacious, comfortable and very clean. The pool is well-kept, ideal for the usual hot, sunny weather in Cucuta. The staff's courtesy, friendliness and professional attitude are just remarkable, they try as much as possible to assist customers and to accommodate to their needs.

The surrounding area doesn't look very safe, especially at night.

The service was good!

No internet in the first room and I developed some allergies from mold in the room.

EVERYTHING IS PERFECT FOR AN EASY STAY WITH YOUR CAR PARKING IN FRONT OF YOUR ROOM. 2 GOOD POOLS AND AMZING GARDENS. IT IS PET FRIENDLY AND BREAKFAST IS VERY GOOD

THEY HAVE JUST REDUCED BREAKFAST TIME FROM 10AM TO 9:30 AM, THAT IS A NEGATIVE DECISSION AND SOMETIMES TGE COOK IS TO BUSY

The location was good, which is not easy to accomplish in Cúcuta...my wife lives in Puerto Santander so we frequently stay in Cúcuta. Everything was wonderful, as long as you know what to expect, since Cúcuta doesn't anything remotely close to a 5 star resort, or any type of resort, haha, but this hotel was clean, comfortable, friendly, with a some old world romantic ambiance...hot water, a/c in the room, clean pool, clean facilities.

The breakfast was only above average, which was the only less-than-great aspect of this hotel. Staff was fantastic but buffet selections for the included breakfast was a little slim. However, you could also get table serving with more options. And there's bar service at the pool.

The calmness, the view out of the room, the room was comfy, the pool

The food was basic

pool and facility gardens

the staff was not friendly