Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please inform Novotel Tainui Hamilton of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes. A damage deposit of NZD 100 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. Please note, there is a 1.4% credit card surcharge when using a credit card. Please note that Novotel Tainui Hamilton requires a credit card pre-authorization or NZD $100 per night cash deposit upon check in to cover any incidental charges.