Novotel Hamilton Tainui

Convenience, location was excellent. Room was lovely and comfortable. Breakfast delicious as always. Each night when we walked into the foyer, it smelled SO clean and lovely!

A trainee member of staff just stood out as very helpful when checking in & handling our luggage & parking. Excellent breakfast & good dinner.

The dinner menu was confusing.

I didn't stay for breakfast because dinner wasn't nice

Salt & Pepper added with in-house meals

Nice location, walking distance to near by restaurants, mall etc

No pool.

Staff were helpful and efficient. Facilities were clean and nice to use.

Clean and safe

Hard to parking

Clean and comfortable in good location with easy access to river walk

Comfortable clean and quiet.

Birds messing up the outdoor area and chairs

We thoroughly enjoyed our time here. Our room was lovely and comfortable, the restaurant was lovely and food was good. There were walks and shops at our doorstep.

The restaurant staff member looking after us was very forgetful.

We only stayed one night to attend a show at the theatre. Which is why we choose this hotel. It only took us 10min to walk to the venue. It was close to local shops and cafes. Found a cute sushi place.

Great location in the central city as we were attending a concert at the new BNZ Theatre a few hundred metres down the street.Clean, modern spacious and very comfortable

From arrival to departure the staff were friendly, helpful and instructive. The restaurant staff were friendly and the meals delicious.

Cost efficient, close to all amenities, beautiful clean rooms, excellent and courteous staff, would always recommend to family and friends.Thank you for the wonderful stay..xxx

There wasn't any thing not to like

I paid and booked the room for my daughter's 18th birthday and she really loved the personalized touch that they left- a birthday card and chocolate. It made her feel really special.

Nothing. Keep up the great work. Great communication regarding seeing it all up for my daughter's stay. Will continue to come stay.. thank you

Great location. Clean and modern, exceptional beds and bedding.

The room was beautiful and clean

The windows being cleaned outside of an upgraded room and the after hours menu is quite minimal

Great location, clean and comfortable beds. Good price.

I visited 7 years and again this trip, returning due to the location. On both occasions staff were disengaged, barely spoke to you and just appear miserable. Given this occured both times and over a lengthy period I would say the company is not great.There was one exception and that was the lady that checked us out. Unfortunately, she did not have a name tag on.

Breakfast was great. Good selection of brekky choices. Seating area was pleasant.

Well, we needed a room change. The bed back light became a strobe light when it was turned off. No maintenance after hours so a room change was needed. Parkin was non-existent unless you paid for it. The free car parking never became available.

Great place to stay, close to everything, breakfast is perfect too and thanks for Valet parking awesome

No negatives

The valet parking was great, the staff were super friendly and the bed......comfiest I've ever slept on. I would highly recommend, especially at the price, bargain!