4 Star Hotel
Hotel Paradox, Autograph Collection
611 Ocean Street, Santa Cruz, CA, United States View Map
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About
Featuring an outdoor pool with cabanas available, Hotel Paradox, Autograph Collection offers fire-pits for guest use. A restaurant and bar is on site. The modern rooms feature free WiFi. All rooms are soundproofed. A seating area, an electronics charging station, a TV with cable channels, and a coffee machine are featured in each spacious room. Solaire Restaurant and Bar is onsite and features local wine and beer. Guests can enjoy farm to table ingredients and a seasonal menu. A fitness center is on site. A concierge service is provided for the hotel to assist guests with dinner reservations and area attractions. Santa Cruz Beach Boardwalk is less than 10 minutes’ drive from the hotel. Capital Village is 8.8 miles away, and Pacific Avenue with boutique shops and stores is just 15 minutes’ walk from the property.
610 Reviews
What Guests Say
- “Great service, beautiful pool! Fun to walk downtown for first Friday!”
- “Pool and lobby areas are enjoyable (music a bit loud to take meetings). Has 2 car charger stations (despite a non charging car parking…”
Top Amenities
- Swimming Pool
- Restaurant
- Free Internet Access
- Fitness Center
- Accessible Rooms / Facilities
- Pets Allowed
- Hot tub/Whirlpool
- Non-Smoking Rooms
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Cozy, Guest room, 1 Queen
- Air conditioning
- Alarm clock
- Baby Cot
- Bath or Shower
1/3Fire Pit, Guest room, 2 Queen, Patio
- Air conditioning
- Alarm clock
- Closet
- Complimentary tea
1/3Fire Pit, Guest room, 1 King, Patio
- Air conditioning
- Alarm clock
- Baby Cot
- Bath or Shower
1/4Queen Room with Fire Pit and Patio
- Accessible by lift
- Air conditioning
- Alarm clock
- Bath or Shower
1/4King Room with Fire Pit and Patio
- Accessible by lift
- Air conditioning
- Alarm clock
- Bath or Shower
1/4Queen Room with Two Queen Beds - Hearing Accessible
- Accessible by lift
- Accessible room
- Air conditioning
- Alarm clock
1/4King Room - Hearing Accessible
- Accessible by lift
- Accessible room
- Air conditioning
- Alarm clock
1/4Cozy Queen Room with Tub - Mobility Accessible
- Accessible bath/shower
- Accessible by lift
- Accessible room
- Air conditioning
1/41 Bedroom Suite, 1 King Bed, Sofabed
- Accessible by lift
- Air conditioning
- Alarm clock
- Bath or Shower
1/4Cozy King Room - Hearing Accessible
- Accessible by lift
- Accessible room
- Air conditioning
- Alarm clock
1/4One-Bedroom King Suite with Sofa Bed and Tub - Mobility/Hearing Accessible
- Accessible bath/shower
- Accessible by lift
- Accessible room
- Air conditioning
1/4Cozy Queen Room with Roll-In Shower - Mobility Accessible
- Accessible bath/shower
- Accessible by lift
- Accessible room
- Air conditioning
1/4Cozy Room, One Queen Bed
- Accessible by lift
- Air conditioning
- Alarm clock
- Bath or Shower
1/4Guest room, 2 Queen, Pool view
- Air conditioning
- Alarm clock
- Baby Cot
- Bath or Shower
1/4Guest room, 1 King, Pool view
- Air conditioning
- Alarm clock
- Baby Cot
- Bath or Shower
1/4Guest room, 2 Queen
- Air conditioning
- Alarm clock
- Baby Cot
- Bath or Shower
1/4Guest room, 1 King
- Air conditioning
- Alarm clock
- Baby Cot
- Bath or Shower
1/4Cozy, Guest room, 1 King
- Air conditioning
- Alarm clock
- Baby Cot
- Bath or Shower
1/41 Bedroom 2 room Suite, Bedroom 1: 1 King, Bedroom 2:, Private Sofa bed
- Air conditioning
- Alarm clock
- Bath or Shower
- Closet
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What Guests Loved
Based on 610 reviews
Pros +
- Great service, beautiful pool! Fun to walk downtown for first Friday!
- Pool and lobby areas are enjoyable (music a bit loud to take meetings). Has 2 car charger stations (despite a non charging car parking all night). Bed was very comfortable. Different pillow choices on the bed. Maintenance came quickly to fix the TV.
- The pool and bar area
Cons -
- The jets in the hot tub were not my favorite
- Toilets flush like on airplanes, super intense and loud you can hear those flushing all around. My room had adjoining door plus thin walls, noise traveled bad. Towels were old and rough like bleached gym towels. Shampoo wasn’t refilled in my room.
- Had breakfast at hotel.... it was good food but our server wasn't very attentive to serving us AT ALL.....
Great service, beautiful pool! Fun to walk downtown for first Friday!
The jets in the hot tub were not my favorite
Pool and lobby areas are enjoyable (music a bit loud to take meetings). Has 2 car charger stations (despite a non charging car parking all night). Bed was very comfortable. Different pillow choices on the bed. Maintenance came quickly to fix the TV.
Toilets flush like on airplanes, super intense and loud you can hear those flushing all around. My room had adjoining door plus thin walls, noise traveled bad. Towels were old and rough like bleached gym towels. Shampoo wasn’t refilled in my room.
The pool and bar area
Had breakfast at hotel.... it was good food but our server wasn't very attentive to serving us AT ALL.....
Terrific famiky hotel with lots of opportunities to engage kids. Fantastic remidel that feels modern but accessible. First class, friendly, professional staff.
The amenities like the pool and hot tub
The front desk guy, I felt profiled and was not given the best room
Games.
Way overpriced on weekends. Not worth $---. Maybe $---. I would never stay here for that price again - it's not worth it. The room was incredibly small and you can't use the closet while someone else is opening the bathroom sliding door.
Just a cool, funky atmosphere. Friendly service.
My room iron wasn?t working but the staff happily and quickly swapped it out.
I loved the wood elements and the picture images on the wall that looked like multiple mirror dimensions. So different from the surf - bringing in the woods/forest that are so close to the ocean as well.
Pool, bar, vibe
There aere a lot of hassles with getting the room cleaned completely.
The staff and the family friendly amenities like a kids menu and room service
The food when delivered was cold.
Location.
Yes, the bathtub/shower was not safe. It was too slippery, and I fell and was hurt. I requested a mat from the front desk, and it was still slippery after use. If an elderly or intoxicated person enters, they will get hurt in that shower.
Location
Poor communication, visibility of staff
The restaurant was exceptional, and the pool area is lovely.
Parking was $25, but was free right next to the hotel on the street.
The staff at the bar was friendly.
I'm not sure how this hotel got a four star rating. I paid over $---for a room that had no hot water, peeling wall paper, and scuffed up furniture. I was looking for a four star experience. This was a one star!
Decor, ambiance, staff
Room was kind of small, next to elevator so heard the noise all night.
Friendly Staff and the lighting and lobby were really cool. Bed was very comfortable and for being an outside room it was quiet.
There is not a free breakfast, you are charged for parking and the wallpaper was coming off the bathroom wall near the toilet. We asked for an ADA room with a tub and got the tub but there were no bars in the bathroom so not ADA.
The food and drink service at the heated pool was great. The supervisor we talked to out at the pool was a very professional and you could tell why he managed such a nice hotel. Will be back forsure!
Nothing, everything was great!
Style, ease of accessing the hotel¿s amenities and the helpful staff.
Newly updated with a good vibe
Inconsistency with drinks and food. Staff was not fully aware of menu. I got the same drink twice, 1st one was amazing- second time around not good. Front desk staff was fantastic
The room was very comfortable.
The bar and restaurant! When I arrived I was looking forward to a cold beer after a long drive. There were 2 customers that were ordering. 2 employees at the bar. I sat with a menu, ready to order. Was ignored for over 10 min. Finally just left.
Amenities & Policies
Amenities
Swimming & Soaking
- Swimming Pool
- Hot tub/Whirlpool
- Outdoor pool
Fitness & Spa
- Fitness Center
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Transportation
- Accessible parking
Accessibility
- Handicapped Rooms/Facilities
- Facilities for disabled guests available
- Wheelchair accessible
Kid Friendly
- Kid Friendly
General
- Pets Allowed
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 4:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Children & Extra Beds | Children of all ages are welcome. Children of age 0 to 2 stay free with cot. Children age 0 and above stay free with extra bed. |
| Pets | Pets are allowed. Charges may apply. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay.
Location
611 Ocean Street, Santa Cruz, CA
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