Hotel Delaf

Big space of the room and balcony.

Elevator is missing.The towels were not properly washed.

Nice breakfast, super nice looking room

Parking situation could be better, but there is not much they can do something about it

The room was nice and big, spacious. Bed was comfortable. Shower had good hot water. Breakfast provided was plentiful and had hot and cold selections.

No kettle to make tea or coffee in the room. No telephone to speak to reception. It is a bit of a distance to old town, where all the nice cafes are and a bit more to look at.

Access and comfort 10/10, acess is electronic, you are given a code to access the main door and your room. Cleanliness 10/10 hotel is clean room is cleaned daily. Very good and tasty breakfast 10/10 again.

How me and my partner were treated by staff, or better say ignored by all staff. I felt like an alien in my own town/country. Not even a good morning, how is your room, how was breakfast...NOTHING from the first day to the last. We had to push for a "good morning". I belive all staff require training in hospitality and when I say this I am trying to be diplomatic.

Very simple hotel in the middle of Cluj.Excellent restaurant with Romanian specialities.

All OK

Nothing!

Super cold, no central heating, staff was rude, breakfast cold, had to book somewhere else to stay due to the super cold temperatures in the room!

Clean and large room. Very friendly team. They send clear instruction for self-check in, as I arrived past midnight. Location outside the historic center, which is easily reachable by bus.

Very nice hotel, the room was perfect, nice large beds, shower was excellent. Food was also very good in the morning!

Bad

In the room was cold. I complained at the reception desk. The answer was that the heating was not authorized by management. It's unbelievable!!! It was a cold night. Outside was 3 degrees celsius. I'm going to ask for a refund.

The only positive aspects of the stay were the large room size and the convenient location near malls and the city center.

I was thoroughly disappointed with my stay at this hotel. The experience was far from what I expected. First off, the cleanliness was unacceptable—dirty bed sheets and used toilet paper were left in the bathroom. It was shocking and made me uncomfortable right from the start.The hotel claims to offer parking, but in reality, they park your car on the pedestrian sidewalk (trotuar), which risks getting a ticket from the police. This was misleading and frustrating, as proper parking is a basic expectation.The most bizarre part of my stay was when they took the remote for the air conditioner. On the first day (October 2nd), I used it briefly while taking a bath. The next day, housekeeping came in, removed the trash, and took the remote. They didn’t even bother to fix the bed or clean properly. When I asked why they took it, they said the A/C is only for summer use. I explained that it was cold (around 4-6°C), but their response was that it was “too early” to turn on the heating. This lack of consideration for guest comfort was shocking.There were also very few electrical outlets near the bed, and the ones that were available were inconveniently located behind the bed, making it difficult to charge devices.The breakfast was mediocre—nothing special, just average. Overall, my experience was far from satisfactory, and I would not recommend this hotel. It lacked the basic amenities and comfort one would expect, and the service was simply not up to standard.

Breakfast buffet style, good quantity's and quality's

No elevator to bring luggage at 3 floor. Parking slots very limited in availability. Shower box with water leakage. No hair phone available.

Near the city centre, plenty of shops around and a good breakfast.

No tea/coffee facilities in the room.

lousy

The room did not have working wifi, and, even worse than that, the receptionist flat out lied to us saying it worked. Of course none of our 4 devices could connect, they did connect in the lobby of the hotel property, and the next day, another, less mendacious receptionist admitted it has not worked for quite some time.There is no lift to all of the rooms above.

Big room and bath, very clean. Breakfast Ok but nothing special. Walking dostace (20-25min ) to the centre and good public transport connection

Very noisy room (big traffic) even once windows closed and even at night.

Clean room, nice staff.

The Wifi is super unreliable. Do not count on it.

Really comfy beds and pillows, great bathroom, and AC. Also the check-in and check-out was great! No keys required was amazing and provided me with a added sense of security and carefreeness!

Nothing comes to my mind

Comfy beds, clean room, good coffee at breakfast, 7-10 min drive to airport

Parking

Locație buna, personal amabil raport calitate preț excelent.

I had a great stay at Hotel Delaf The AC worked perfectlyThe cleanliness of the hotel was top-notch. From the lobby to our roomthe room was spacious and very large. The staff were friendly and helpfulHighly recommend!

Breakfast options were somewhat limited, the quality of the food fifty fifty The hotel offers parking space but limited parking

Cleanliness, excellent breakfast, parking in front of the hotel, friendly staff.

There is no elevator.