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Top Amenities:
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Show 24 Verified Reviews
About
Discover endless activities, ultimate relaxation and first-class services at this all-inclusive luxury resort, located directly on the beach in Cancun's hotel zone, moments from area attractions, historical sites and more. Begin the day at the family-friendly Beach Palace with a delicious meal from one of the 4 on-site restaurants. Spend the afternoon relaxing by one of 3 swimming pools or at the full-service spa. Browse for gifts at the on-site boutiques, work out in the state-of-the-art fitness center, or enjoy live daily and nightly entertainment. Relax at the end of the day in spacious accommodations, furnished with private balconies and double hot tubs. Easily discover nearby attractions, including historic Chichen Itza, the small village of Tulum or Isla Mujeres with the Beach Palace's organized tours. There is also an on-site travel agency and car rental services, which make exploring the surrounding area easy and instant. Guests have free access to the Beach Palace's sister hotels in Cancún. Except Le Blanc.
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 12:00 PM
Pets:
Pets are not allowed.
Important Info:
Guest who book 4 nights or more will get US$250 Spa Credit. A 16% service fee applies to services paid with Spa Credit. Other terms and conditions may apply. If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information. Please note that shuttle service between sister properties of Palace Resort is not included. Please note that the "Lounge and relaxation area" spa package has an additional charge as does the "Beauty services" package which separately includes the following services: facial treatment, makeup service, hair treatment, manicure, pedicure, haircut, hair coloring, hairstyling, body treatment, body scrub, body wrap.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- The beach.
- The beach is perfect and the food was very good.
- It was a beautiful location, the staff were all very friendly and helpful and the view was great, even on the lagoon side. The food at the sit down restaurants was better than we expected and everything was easy to do.
Cons -
- Lack of towels - not enough pickup of those left behind on chairs, which in turn made the abandoned chairs appear occupied. More bins to collect used towels would help.
- It is for families with very young children to enjoy. They can't keep it clean to their palace standards with young children messing it up with putting their hands on the glass surfaces and mirrors. The kids were jumping on the furniture and screaming.
- The buffet was only ok.
Business Traveler (1)
Solo Traveler (3)
Traveling as Couple (72)
Family with Young Children (104)
Family with Teens (6)
Senior Traveler (1)
Group Traveler (13)
Room Options
Superior Two Bedroom Presidential Suite Ocean View - Kids and Teens Free
1066 sqft • 2 Double and 1 King
Room Details and Photos
Superior Governor Suite Ocean View - King Size Bed
625 sqft • 1 King
Room Details and Photos
Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free
1066 sqft • 1 King • 2 Double • 1 Sofabed
Room Details and Photos
Superior Family Deluxe - Kids and Teens Free
883 sqft • 1 King • 2 Double
Room Details and Photos
Location
Beach Palace - All Inclusive
Boulevard Kukulcan, Km. 11.5, Cancun,
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