4.5 Star Hotel
Moon Palace Cancun - All Inclusive
About
Located in CancĂșn, 9.3 mi from Cancun Underwater Museum, Moon Palace Cancun - All Inclusive features accommodations with free bikes, free private parking, an outdoor swimming pool and a fitness center. Among the various facilities are a garden, a shared lounge, as well as a terrace. The accommodations provides a 24-hour front desk, airport transfers, a kids' club and free WiFi. The resort will provide guests with air-conditioned rooms offering a desk, a coffee machine, a mini-bar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. At Moon Palace Cancun - All Inclusive the rooms include bed linen and towels. Guests at the accommodations can enjoy a continental or an American breakfast. At Moon Palace Cancun - All Inclusive you will find a restaurant serving American, Brazilian and Indian cuisine. Vegetarian, dairy-free and vegan options can also be requested. The resort offers a children's playground. You can play billiards, table tennis and mini-golf at this 5-star resort, and the area is popular for cycling. Moon Palace Cancun - All Inclusive features amenities such as an on-site business center, sauna and hot tub. Beto Avila Stadium is 14 mi from the accommodations, while Cancun Government Palace is 15 mi from the property. The nearest airport is CancĂșn International Airport, 6.8 mi from Moon Palace Cancun - All Inclusive.
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Room Options
Superior Governor One Bedroom Suite Ocean View - King Size Bed
969 sqft âą 1 King
Room Details and Photos
Superior Two Bedroom Presidential Suite Ocean View - Kids and Teens Free
2282 sqft âą 2 Double and 1 King
Room Details and Photos
Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free
2282 sqft âą 1 King âą 2 Double âą 1 Sofabed
Room Details and Photos
Superior Governor One Bedroom Suite Ocean View - King Size Bed
969 sqft âą 1 King âą 1 Sofabed
Room Details and Photos
Superior Deluxe Garden View - Kids & Teens Free
474 sqft âą 1 Queen or 2 Double
Room Details and Photos
sqft
Room Details and Photos
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Choice of food
- We had a lovely time! No complaints
- Gelato!!!
Cons -
- Reservation were challenging because it?s at capacity
- The staff was extremely unhelpful and the hotel was run poorly. The staff definitely did not care to help or make the experience pleasant which was a disappointment for the exorbitant amount we were charged. I get they were very busy but really no excuse
Top Quotes:
"Great family resort."
"The best hotel I have ever stayed at."
"Service was amazing."
Business Traveler (13)
Solo Traveler (11)
Traveling as Couple (97)
Family with Young Children (260)
Family with Teens (1)
Senior Traveler (4)
Group Traveler (19)
Total (785)
Karolanne
âąPosted on: 10-27-2025
Choice of food
Ryan
âąPosted on: 5-5-2025
We had a lovely time! No complaints
Tina
âąPosted on: 1-7-2025
Gelato!!!
Reservation were challenging because it?s at capacity
Vaihari
âąPosted on: 12-30-2024
Location is good
The staff was extremely unhelpful and the hotel was run poorly. The staff definitely did not care to help or make the experience pleasant which was a disappointment for the exorbitant amount we were charged. I get they were very busy but really no excuse
Top Amenities:
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 12:00 PM
Pets:
Pets are not allowed.
Important Info:
If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information. Guests who book four nights or more will get $250 USD in Resort Credit. A 16% service fee applies to services paid with Resort Credit. Maximum Spa credit allowed to redeem $50 USD. Other terms and conditions may apply. Please note that any other Special Requests are subject to availability and additional charges may apply. All promotional benefits are subject to change or may be suspended at any time without prior notice. These promotions are not transferable to guests in other rooms. Information is subject to change without previous notice. Other terms and conditions may apply. In an attempt to prevent cases of fraud, please note that the credit card used to make the reservation must be presented when checking in and that the cardholder must also be present. If this is not the case, any previous payment shall be deemed invalid and full payment for the reservation shall be charged at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Features & Amenities
Highlighted Amenities:
Amenities & Services
location
Moon Palace Cancun - All Inclusive
Carretera Cancun-Chetumal Km 340, Cancun,
Top Hotel Destinations
- Hotels
- North America
- Mexico
- Quintana Roo
- Cancun
- Moon Palace Cancun - All Inclusive