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Guest Rating
Good
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Show 17 Verified Reviews
About
Offering a restaurant and a private beach area, Hideaway at Royalton Riviera Cancun, An Autograph Collection All- Inclusive Resort - Adults Only is located in Puerto Morelos. Free WiFi access is available in this resort. The suites will provide you with cable TV, air conditioning and a coffee machine. Featuring a spa bath, private bathroom also comes with a shower. Extras include a mini-bar. At Hideaway at Royalton Riviera Cancun, An Autograph Collection All- Inclusive Resort - Adults Only you will find a tennis court. Other facilities offered at the property include entertainment staff, a nightclub and a tour desk. The property offers free parking. This resort is 1.9 mi from Cancún-Tulum motorway and 11 mi from Cancún International Airport. Spend an evening at the elegant Casino del Mar, designed to provide an exciting experience on a night of fun gaming. Royalton Riviera Cancun's stunning casino has a variety of slot machines and table games so no matter your level of play, you’ll find something that’s right for you! *Charges Apply ($)
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 12:00 PM
Pets:
Pets are not allowed.
Important Info:
The Environmental Sanitation Taxes has to be paid at front desk in Mexican Pesos, at a rate of $79.20 MXN per room per night is excluded and will be charged at departure. Bed types are subject to availability according to the hotel occupancy.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- This is my second time staying at the hideaway and I will definitely be back. I love that we had access to both the hideaway and the Royalton property as well as the restaurant options and entertainment options.
- The resort is beautiful. The ocean front view from my room was lovely .
- Casino
Cons -
- The drinks can be a little watered down if you like mixed drinks. Room service took 3+ hours to come when they claimed it would be 45 min. We were asleep before they could bring it.
- They lied about the room having an oceanview. The hotel considers it oceanview because it faces the ocean. However it cannot be an oceanview if one cannot view the ocean from their room. Very deceptive advertising.oh and the food was bland.
- The staff was just OK. The food wasn't that great. We paid for the diamond club I'm not sure it was worth it. The butlers that come with the diamond club weren't all that good.
Top Quotes:
"Customer service, food, rooms were all amazing."
"Beautiful architecture."
"Room was spectacular."
Business Traveler (3)
Solo Traveler (6)
Traveling as Couple (135)
Family with Young Children (21)
Family with Teens (1)
Senior Traveler (1)
Group Traveler (54)
Room Options
Luxury Suite Swim Out Diamond Club
270 sqft • 2 Queen and 1 Sofabed
Room Details and Photos
Luxury Junior Suite Ocean View Diamond Club
270 sqft • 1 King and 1 Sofabed
Room Details and Photos
Honeymoon Suite Ocean View Diamond Club
270 sqft • 1 King
Room Details and Photos
Luxury Suite Ocean View With Terrace Jacuzzi
593 sqft • 1 King and 1 Sofabed or 2 Queen and 1 Sofabed
Room Details and Photos
Luxury Presidential One bedroom Suite Ocean View Diamond Club
549 sqft • 1 King • 1 Sofabed
Room Details and Photos
Location
Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort & Casino - Adults
Carretera Federal 307 Tulum-Cancun Km 332,15, Sm31, Mz 03 77500, Cancun,
Top Hotel Destinations
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- Quintana Roo
- Puerto Morelos
- Hideaway At Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort & Casino - Adults