3 Star Hotel
Hilton Garden Inn Jackson Downtown
About
This Jackson, Mississippi hotel features an indoor heated pool and a hot tub. The Jackson Convention Complex is 2-blocks away and guest rooms at the hotel provide free Wi-Fi and cable TV with HBO. At the Hilton Garden Inn Jackson Downtown, each room is also furnished with a microwave and a refrigerator. An iPod docking station and coffee facilities are available in every room as well. A 24-hour business center is available at the Hilton Garden Inn Jackson. Laundry facilities and a convenience store are also on site. The hotel features 7,300-square-feet of meeting space. Jackson State University is 1.3-miles from the hotel. Jackson Hilton Garden Inn Downtown is 2-blocks from the Jackson AmTrak Train Terminal.
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Room Options
Queen Room with Two Queen Beds
356 sqft • 2 Queen
Room Details and Photos
1 King Bed
345 sqft • 1 King
Room Details and Photos
1 KING BED 1 BEDROOM SUITE WITH SOFABED
646 sqft • 1 King and 1 Sofabed
Room Details and Photos
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Location and Bar Young lady was Perfect. Extremely professional and Friendly.The service at the Hotel was horrible! We had to hunt down House Cleaning to get Clean Towels. Linen was not possible. No front fest Help!
- Staff and valets
- One of the best locations for walking distance
Cons -
- First the Hotel itself is in the Perfert location! The staff is minimal and needs to be upgraded. We arrived Thursday evening and departed on Monday Am. We never got Clean towels at all. I had to hunt down the House Cleaning Cart for 4 days !
- Our room smelled like someone had just lit up in the bathroom. You should let people know it cost $30 to park.
- Put in a handicap room, used lipstick tube on floor of room. $28 for overnight parking, plus tip is too much. Won't stay again
Business Traveler (85)
Solo Traveler (85)
Traveling as Couple (251)
Family with Young Children (202)
Family with Teens (4)
Senior Traveler (5)
Group Traveler (55)
Total (466)
Luis
•Posted on: 4-16-2026
Location and Bar Young lady was Perfect. Extremely professional and Friendly.The service at the Hotel was horrible! We had to hunt down House Cleaning to get Clean Towels. Linen was not possible. No front fest Help!
First the Hotel itself is in the Perfert location! The staff is minimal and needs to be upgraded. We arrived Thursday evening and departed on Monday Am. We never got Clean towels at all. I had to hunt down the House Cleaning Cart for 4 days !
Coy
•Posted on: 1-12-2026
Our room smelled like someone had just lit up in the bathroom. You should let people know it cost $30 to park.
Kathy
•Posted on: 12-25-2025
Staff and valets
Put in a handicap room, used lipstick tube on floor of room. $28 for overnight parking, plus tip is too much. Won't stay again
Jarvis
•Posted on: 11-11-2025
One of the best locations for walking distance
Found bedbugs and had to be moved
Top Amenities:
Guest Policies
Check-in:
After 04:00 PM
Check-out:
Before 11:00 AM
Pets:
Pets are not allowed.
Important Info:
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. The city of Jackson has issued a water boil advisory. The hotel is providing bottled water for our guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Features & Amenities
Highlighted Amenities:
Amenities & Services
Top Hotel Destinations
- Hotels
- North America
- United States
- Mississippi
- Jackson
- Hilton Garden Inn Jackson Downtown