Courtyard by Marriott Houston Medical Center/NRG Park

Staff was friendly and efficient. Loved Location, shuttle Service, luggage rack, pullout desk, microwave and Fridge, many luggage carts.

Shower was difficult to adjust hot/cold water & Knob came off requiring maintenance to fix. Parking spaces are too small for Texas trucks. TV pullout shelf was too short so watching from bed, was a challenge as part of screen was covered by armoire.

The front desk staff was very helpful and pleasant.

The bed was very lumpy and uncomfortable. I ended up sleeping horizontally at the foot of the bed and ultimately only got 3 hours of sleep. Also, the A/C was loud and there was a lot of noise from the street, even on the third floor.

Beds are old, tv remote was old and hard to work

The receptionist was very polite and attentive not like the one before.

One of the staff member did not greet us when we walked-in. We arrive a bit early but when we ask if there's was rooms available she was very rude. She never smiled or apologize or anything.

I did not like the facts that there were ants in my room on the bed and A/C was busted. The pool was ok but they allowed actual fights to occur because people were too intoxicated and staff did nothing when multiple people went to complain

We stay at this hotel every three months when we have to come back to MD Andersom

Very nice hotel! Staff was very friendly! Bed was very comfortable. Will stay there again!

No a/c in hallway.

Great MedCenter location. Hot tub for my aching bones.. breakfast, while not free, was way better than any free hotel breakfast. Shaded underground parking, very convenient.

Fridge in the room, but no microwave? Thay need to go together. A minor issue, given the fact that everything else was perfect. Only other issue, the entrance is not marked, and shared with another business, and their sign is on the entrance.

location and clean

Air conditioner did not cool the room. I mentioned it to staff and was told I must have put it under 70 and froze the unit.

Location. Deli in lobby. Staff was pleasant.

Mattress was not every comfortable.

clean and close to hospital

no microwave

The location is great when we visit family. The price was excellent for this visit, I know that rates seems to fluctuate. When an issue arose, the staff were nice to correct it.

Slight issue in the room but we fixed the next day. We would love free coffee even if not more breakfast items. Just never feel like the individual coffee makers in a room is cleaned. The fitted sheet was not a good fit, tried to slip off.

Cleanliness is the only positive thing I can say about this Hotel

No microwave in my room. No coffee in the lobby. The remote in my room to the TV did not work and when I told the manager about it he charged me $40 to replace it

The large rooms

poorly marked turn in and a shared drive turn in with sharp turns

We liked the staff at the Bristol, front desk and cleaning members. We liked the shuttle Marcos night driver was very patient and polite . The morning driver need to be a little more patient And thoughtful for example he wouldn't help passengers

Shuttle to airport to and from I would have paid an extra fee maybe fifty dollars compared to seventy five dollars!plus tip ... I know it's far I payed a total of one hundred-seventy-dollars and extra expense, we were from El Paso Texas, Medical care.

The cleanliness, location and price.

Larger room and it was clean.

Itinerary said breakfast included but the restaurant said it usually isn’t included so I had to go ask the desk clerk and she said yes but it is a limited menu.

It was clean and close to NRG

There wasn't enough parking

Great clean spacious rooms and very nice and friendly staff. Great customer service.

It is a really nice room

Parking was a problem with the rodeo in town It was also difficult to find