Hampton Inn South Haven

Elevator wasn’t working (we were on the first floor), baseboards were missing on the entire room, tv had a broken row of pixels running all the way doe it…room looked like it was under construction.

Employees where all so friendly and helpful

Felt like the rooms could have been cleaner. Our door handle was broke. And the pool was cold

Breakfast was organized and efficient with great variety

Locked out of room due to mechanical failure. Props the Chelsea for her professionalism. Owner didn't care or remember or acknowledge the error

The location, the pool and hot tub, free breakfast.

The soundproofing was not good and we had a crying baby next door to us that was very loud. Could also hear people walking loudly above our room. Teenagers shouting in the hallway after 10:00 pm. Did not sleep well due to the noise.

Very nice hotel in south haven, Michigan at a great price. We will be booking again.

Breakfast and location

There wax an odor in the hallway and I think the price of the room was quite high.

Location, Price, Breakfast

Ice machine out of order on 2nd floor, and pop machine out of order on the first floor

Clean room. Staff (front desk and housekeeping)were very helpful and friendly. Housekeeping checked on us to see if we needed anything, front desk attendant in the evening help with our TV remote and the morning attendant suggested some restaurants to eat

The location and cleanliness

The bath tub needed to be replace it was peeling

Location

Dirty towels, staff was rude. Kleenex in bathroom had one tissue in it to look full but was empty

Location

Pulled back "clean sheets" and found clump of hair. Also, came down at 10am and breakfast was fully cleaned up. Couldn't even grab something to go. Staff didn't even thank us for our stay or ask how our experience was...

Beautiful hotel and room, friendly staff , and perfect location.

it was the only one available

they charged me twice and will not return calls to refund any of my money.

Staff was nice

Location. It wasn't awful but if your looking to get a taxi, or Uber into town good luck they don't have them.

Very clean and pleasant

The bath room door heavy hand got caught it i's sliding

Staff were friendly & helpful. Bed was comfortable. Breakfast buffet had a good variety of items, kept well stocked & area clean. Also appreciated the # of seating options. Front desk person personally addressed toilet issue when alerted to problem.

Toilet had not been cleaned, urine on seat & bowl. Spots on bathroom floor. Used washcloth to clean bath floor - turned black. Mildew around bath fixtures, tub floor curves in, hard to stand. No fridge or microwave, AC poor even set to 68 degrees.

The location to Downtown was excellent. All of the staff members were helpful and courteous. The buffet was generous and it was consistently replenished.

The friendliness of the staff.

Clean.

The breakfast lady was awesome. Front desk clerk,  was so friendly and thoughtful..7