OUTRIGGER Honua Kai Resort & Spa

The room was spacious. The pools were fun to hang out at all day. The staff was super helpful and friendly.

The staff was nice and the hotel was by the beach. All amenities included

Found a roach by the kitchen table

The AC didn?t work and they had to come and fix it multiple times; the shower was clogged when we first got there; the toilet smelled like sewage; there is no vacuum in the room (no housekeeping so had to clean ourselves) so we couldn?t even clean.

Awesome location, rooms are well appointed, and amenities are great.

Lack of emergency lighting, emergency protocols, and communication. Our stay was disrupted by the wildfires and the resort staff failed to ensure our safety or ease our safety concerns during this time.

Grounds were nice , beach is pretty good. Loved the condo experiences and would love to bring the family

Location is north Kaanapali , wish it was south but that¿s just me !!!! We will come back if price is right

Size of the room (we had a two bedroom) Front desk staff (very accommodating) Amenities (pools, gym, small convenience store, valet parking) Location (walkable to restaurants and grocery stores but quiet and not overbearingly busy like other areas)

Hard to find a seat by the pools as many people reserve the chairs

Location, pool service

Upon check in, went to used couch sofa and found trash (a lot of it) under it. Reported the filth to front desk, took 2 trips to clean before they cleaned correctly (I had to physically flip over couch so they could view the filth under it.

Very clean, friendly staff, Duke¿s Beach House on property, several pools, nice stretch of beach w reef right off shore for snorkeling

The pool water was a little cloudy- may be from the reef safe sunscreen though

The location was good.

$--- for three nights and did not have housekeeping service. Could not get extra towels. the dryer did not work in our room, had to take our wet clothes to the other side of the hotel to an empty room to dry them. Unhappy with Dukes!

Beautiful property with plenty of pool and beach access.

Check-in was cumbersome (sent from one building to another and back again). Food options were limited, although obviously some of this is due to Covid. Room HVAC did not appear to work.

Condo style, with pools beach

This hotel was in a great location. We had a Mountain View room which was perfect to watch the sunrise from! The room was spacious for us and our 16 month old. We liked having our own kitchen to prepare some meals. The pool and beach on site was perfect.

We could not get the air condition to stay on in our room. But that is minimal compared to the enjoyment we got from the spacious, clean room.

The location is great. It's easy to get around the hotel. The rooms are very spacious.

Our room was not ready until 4:20pm, so we had to wait around all afternoon to go in after being in the sun for 5 hours. We smelled cigarette smell in the room as soon as we entered it. Not enjoyable for non-smokers. We opened the room and it was fine.

Clean timeshare, shouldn¿t be listed as a resort because it¿s not.

I no amenities, poor staff service, only one restaurant, they ran out of pool towels, no room at the pool. Listed as a resort when it¿s a time share. Resort fee covers nothing. Even the spa was a disappointment!

I love that it's not too crowded and at the very end of the beach. Feels much more secluded.

They only problem we had was our garbage disposal did not work as well as the dryer. Other than that, what a beautiful unit with beautiful views. Completely wonderful!

Large suites. Great for cooking family meals and lots of fun for kids at the pools (safer depths=not deep, 1-4 ft mostly). They made instant friends. Duke's restaurant served the pool area. I got as much service as I asked for. All staff were accommodatin

Great facilities, spacious rooms and amazing pools.

Little farther from restraunrs and shops by foot.

Having a kitchen and washer/dryer in our room was a big plus

Rooms are only refreshed every other day - not as expected for the price. Room was smaller than layout advertised on the site - there are very few rooms the actual size of what they picture. Overall staff isn't very friendly. Ocean floor rocky at resor

The property is beautiful and has a great location! The condos are well stocked with most of the essentials and had great appliances. I also loved the parking options.

I would have thought with theach kitchen being stocked with dishes, pots, pans, etc. That they would have also provided salt, pepper, sugar. We ended up having to go down to their market to purchase some of the essentials for cooking.

Kitchen is nice, and room has washing machin. It is cool.

It is too expensive. And littel far from airport.