Motel 6-Flagstaff, AZ - Butler

Where it was located

The rooms were disgusting. Hair all over the floor and it looked like it hadn’t been cleaned in years. There was brown stuff dripping down on the walls. The sheets were clean at least.

Only reason I’m satisfied is that they upgraded my room after 2 twice I couldn’t get in my room .

Couldn’t park in front of room

Location

It was the most disappointing stay. Room was filthy. I took towels and wiped the floor. Towel was black. Our feet were black. Took towels to front desk they could care less. Another guest came in when I was checking out. She said her room was so bad she

Leaving it

Dirty, plastic bag over the fire alarm, burns on the bedding, not mopped, outside had door needles in the walking area, loud all hours of the night, hair in the bed, weird sound when you turn the shower on

Nothing! Bugs in the room and even in the fridge! It was so disgusting!!!

Everything!! I have several photos! Pool was green!

The hotel room was filthy and there was a crack pipe in the room. They didn’t seem to care.

Yes I asked the guy if the bed was a queen not a full and he said yes.he lied to me. We are both large people we did not for on the bed..and the pillows were flat.and it was dirty it had not been mopped. We had handycap .it was super hot and very small

Leaving

The room was disgustingly dirty. Mold under the sink the shower was filthy. The microwave and refrigerator held together by tape. We wedged a chair under the door handle and slept on top of the covers. We have pictures if you want to see them.

Staff.

Noisy(near road). Some maintenance issues needed addressed.

The hotel refused to take electronic payment. The front desk clerk was rude. And he charged me extra because they had to change the room type.

Great location 2nd floor balcony was great.

Was no coffee being made in early morning no staff present

Staff are super friendly way better than motel six

The hotel is completely upgraded and I was upgraded to an executive suite. Totally awesome. I love the staff quick, check in and very friendly and accommodating.

The lady that work overnight desk staff. She was super nice and she did a great job

The room I stayed in smelled like cat urine. Need better housekeeping the floors looked like it was never sweep or mopped. Sheets had hair on it

Wr paid $65 for a room with a queen bed. We were given a full size bed and were charged $69 for our dog. He didn't sleep in a bed or take a shower and he cost more than the two of us !!!!!! The city - Flagstaff.

It says AC however the rooms do not. Either EVERY ROOM is on AC OR EVERY ROOM is on heat! We were in a room that faced the sun they gave us a fan. When I went to the office & showed my confirmation said AC room. They moved us to a room out of the sun

Price Fact they don?t charge extra for pets!

Very small room, but maybe because two beds.

Niceless of the workers

I did not like the way I was treated, I called the front desk and told them that my TV wasn't working right, there was no sound on some of the channels, nobody came to even check it out, I was very disappointed. And will stay again.

hotel representative left the desk for at least 30 minutes while i was there. I guess she was sleeping in the back or went home for a while. There were 3 people waiting & I've been on the road for 12 hours and am tired and want to lay down, I prepaid

Location

No fridge, or coffee maker

Front desk person was helpful, courteous, and friendly.