Hilton Colon Quito

Location great, Staff wonderful

Our toilet leaked badly, and they put us in the same leaky room 2x.

The pool and hot tub were nice.and elevator worked well..

The fact that it promotes various restaurants and only has one.. and the fact that it offers room service but closes at ten pm... Weak

The Hilton is back! Had a great 5 day 4 night stay. The staff made my experience amazing. Surprised and glad to see the gym and pool facilities are open. Great breakfast and look forward to more expansive in-dining restaurant experience and bar options.

The best place I've stayed at, in forever. Exceptional service, clean rooms, great restaurant as well! They exceeded every expectation I've ever had. Must stay, if you're planning to.

Nothing that was off mark. Wish I could stay longer.

Excellent service and friendly staff.

It's located near the park which is a big site for protests.

I love everything/ but the staff was excelente love it ¿¿

Excelente

Excelente

Very good customer service

Good location, quiet wonderful staff includes breakfast again wonderful staff

A bit overpriced for the area the wind is a good central location. Breakfast options could be a little more diverse and though we were told the TVs allowed Netflix and streaming they don’t and channels are only in Spanish, despite being told in email, otherwise. For multiple nights stay with children very difficult.

Great location,nice clean rooms, friendly staff, helpful concierge.

Lounge and restaurant had a cold vibe.

Enjoyable and better than the Hilton Hampton in Medellin, which was a major disappointment.

Breakfast was not included in the price. I had to pay extra.

Fantastic location. Clean, comfortable room. Very attentive staff, particularly the concierge team.

Nothing. All good.

Room and service were excellent, however was very disappointed to understand on arrival that the pool and sauna were out of order.

Great location and fantastic staff, especially the concierge. Restaurant was fantastic, breakfast buffet amazing. Rooms were clean and comfortable.

In comparison to other hotels in the area and at the same star rating this was definitely over priced.

Beds were comfortable and rooms quiet

Staff were unpleasant and unhelpful, room keys only worked temporarily with multiple trips to the front desk with no apology from staff. Breakfast wasn’t included but we weren’t informed until after we had, had breakfast.

Convenient location helpful staff

Food selection

Breakfast was really good. Room comfortable and spacious with good views. Bathroom all good. Pool and gym were great. Staff very helpful and pleasant.

No bath robes provided. The card system for the lift kept failing - I had to go back to reception many times to have the card reset. No black tea or real milk in room (just powdered creamer), and no teaspoons. Restaurant was too brightly lit in the evening and had no atmosphere. Food I had in the restaurant was mediocre and not as expected.

Room size, quiet room.

The hotel has seen better days, some renovations needed. The TV is not even smart. Saunas didn't work and no staff there.

Service and food very good, hotel is very nice too

Quisimos usar las areas humedas (turco) pero habia que esperar que prendan y que se caliente lo cual era mucho tiempo, al final solo pudimos usar jacuzzi.

We stayed here for only one night and actually splurged big time by staying here, in comparison to our usual hotel choices. But everyone deserves a bit of pampering every now and then and this hotel does just that. Beds were great. Shower was great. Water was hot and the towels were soft and fluffy.Roomservice worked like a dream and breakfast was lovely.