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About
Set next to El Embarcadero pier in Cancún’s Hotel Zone, Oasis Palm - All-Inclusive has 656 feet of private beach. This Mexican-style resort offers outdoor pools, a spa, shops and restaurants. The air-conditioned rooms at the Oasis Palm feature a private bathroom. Each one comes with cable TV, and many have fantastic sea views. The Oasis Palm’s 5 restaurants range from Japanese to seafood to Mexican food. There are also 6 bars, including a swim-up bar and a beach bar. Children can enjoy the kids’ restaurant and the activity program. Numerous bars, restaurants and shopping centers can be found nearby. Other activities include Mexican cuisine courses and Tequila and Mezcal tastings. Downtown Cancún is around 5 minutes’ drive from the Oasis Palm, while Cancún Airport is 20 minutes’ drive away. Trips to Mujeres Island leave from the port next to the hotel.
347 Reviews
Top Amenities
- Swimming Pool
- Restaurant
- Free Internet Access
- Free Parking
- Spa
- Fitness Center
- Accessible Rooms / Facilities
- Free Breakfast
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Standard
- Air conditioning
- Alarm clock
- Baby Cot
- Balcony
1/4Family Suite
- Air conditioning
- Alarm clock
- Baby Cot
- Balcony
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What Guests Loved
Based on 347 reviews
Pros +
- The beach was great
- Location and close proximity to airport. Breakfast.
- Beautiful Pool Ãrea, Pirates Boat Show
Cons -
- Advertised 11 restaurants we were told we only had access to 2 and the buffets, 8 nights there we could only get reservations for 1 night the rest we were stuck with buffets. Only 1 bar open in evenings. The walkways were uneven stone that I actually fell
- One of the horrible, dirty, stinky hotels I've ever stayed. -> Centerpedes in the Bathrooms, under bed. We killed couple. (Attached the pictures) -> very small and ugly rooms. -> Bathrooms are disgusting with cracks , rust on the door and faucets
- Rude Staff, Bathroom Very Small And Shower Clogged Took The Whole Week for the maintenance staff to fix the problem in 5 Minutes. I was almost leaving then. I Will Add A Review With Pictures In Google Maps Section
The beach was great
Advertised 11 restaurants we were told we only had access to 2 and the buffets, 8 nights there we could only get reservations for 1 night the rest we were stuck with buffets. Only 1 bar open in evenings. The walkways were uneven stone that I actually fell
Location and close proximity to airport. Breakfast.
One of the horrible, dirty, stinky hotels I've ever stayed. -> Centerpedes in the Bathrooms, under bed. We killed couple. (Attached the pictures) -> very small and ugly rooms. -> Bathrooms are disgusting with cracks , rust on the door and faucets
Beautiful Pool Ãrea, Pirates Boat Show
Rude Staff, Bathroom Very Small And Shower Clogged Took The Whole Week for the maintenance staff to fix the problem in 5 Minutes. I was almost leaving then. I Will Add A Review With Pictures In Google Maps Section
Good food, great staff, obviously all inclusive is nice. Beautiful beach and pools.
We will not stay here again mostly due to noise. Music is over the top, vibrating your chest loud. And it blares from 10am-7pm. We were both feeling horrible and fighting headaches constantly by the last day. It¿s a dated resort that needs touch ups too.
The staff was rude. We ended up moving to a different hotel. We never stayed the night.
Location is good
Receptionist had bad attitude poor customer service he was very rude,all other staff was not friendly. No one give any information about the hotel . All restaurants staff was good. We have request for towels every day wait for 1 hour to get it.
Pool beach restaurants Bars Mariachis
Sometimes waiting line for a restaurant lunch but is ok we understand not to many people for safety with the virus
The food was excellent! I loved the choices. The Covid protocols were followed well. The people who work here at Oasis really take good care of you.
Beach was good for swimming, but not great if you want waves, body surfing, etc. Great for younger kids though.
Due to Covid-19, keeping with CDC Guidelines, interaction was limited, but very pleasant with all staff members engaged. Property has some years, but nicely maintained.
Felt that the hotel administration should had informed us prior to our arrival that due to the past hurricanes that came through there that two of the restaurants were closed. Very long wait times at peak times made for very limited food offerings .
The staff were all friendly.
Everything was OKAY. There is no free WIFI. They do have some WIFI available in the lobby area, but it only worked with cell phones. Everything was in need of being remolded. It was very clear that this place was pretty old.
Staff and restaurants
First room smell like smoke
Every thing. Music, location.
We got sick a couple of times from the food
The best thing is the food
Yes the room was the worst thing ever it was a box with two beds horrible
The Entertainment staff was wonderful and did a fabulous job from making us laugh to getting us to join in the festivities.
I thought they should have had more shows, or more activities at night.
Our stay was fantastic! All the staff had smiles on their faces and we had everything we could need. We ate in the buffet, Los Agaves, and La Bamba and at all three the food was incredible. Our favorite part was getting drinks from hotel employee at La Bamba Bar!
One of the days we were there it was a bit chilly and so we wished the pools had been heated to compensate for the bad weather.
I got real sick with the food and the alcohol I should get back some money back. My vacation was in bed sick like a dog. Dr there a super expenses I didn't have money to pay a dr
Food & alcohol I don't know what happen but I was super sick from alcohol & food from there . Ever again
Honestly besides the shows at night nothing is good about this hotel.Nor the staff and facilities.
Like I said the night shows were the only good thing abuot this hotel.We're a family of four and we all got food poison,room was horribly disgusting bathroom smell like suager all the time no cold a/c,stained towels,noicy rooms in general,false advertise.
Nice beach, food OK, staff was friendly,
Lot's of kids. This hotel is only good for families with kids. A half of the resort was dedicated for kids.
The staff is amazing!
Nothing really
Beach front,food,
Amenities & Policies
Amenities
Swimming & Soaking
- Beachfront
- Swimming Pool
- Indoor pool
- Kids' pool
- Outdoor pool
- Private beach
Fitness & Spa
- Fitness Center
- Spa
Food & Drinks
- Free Breakfast
- Restaurant
- On-site accessible restaurants/lounges
Media & Technology
- Free Internet Access
Transportation
- Free Parking
Health & Safety
- Health Services
- Daily disinfection
- Hygiene certification
Accessibility
- Handicapped Rooms/Facilities
Kid Friendly
- Family Friendly
- Kid Friendly
General
- All inclusive
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 12:00 PM |
| Internet | Free Wi-Fi is available. |
| Parking | Free parking is available. |
| Children & Extra Beds | To see correct prices and occupancy info, add the number and ages of children in your group to your search. |
| Pets | Pets are not allowed. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Upon check-in, guests must pay a one-time Student/Youth resort fee of USD 30. Charges apply for adults between 18 and 25 years old staying from February to April. The policy is mandatory, per person, and not refundable. Cash only. Credit cards issued to people other than guests (i.e., parents, spouses, etc.) are not accepted in Mexico. Student/youth policy (year-round) student/youth Travelers are defined as any guest 24 years of age and younger traveling without a legal parent/guardian, and is applicable at all Oasis properties year-round. Generally, the Grand Oasis Cancún will be the only property accepting student/youth (not applicable to family travel). Any guests meeting the above definition of student/youth traveler are subject to the following conditions: Upon check-in, passengers must pay a one-time student/youth resort fee (charges may vary). This policy is mandatory per person and not refundable. An operator is obligated to inform all students/youths of this charge. The minimum age requirement for property check-in is 18 years of age. At least 1 guest per room must be aged 18 years or older. Minors are not permitted to stay unaccompanied. Any student group traveling with guests under 18 will require a chaperon (s). One chaperon is required per 1-19 students/youths under 18. The minimum age requirement for a chaperon is 25. All students will be assigned a special bracelet for ID purposes; this policy is applicable year-round. Please note that the legal drinking age in Mexico is 18. Government Sanitation Fee & Resort Fee: in addition to the reservation rate, once in the property (during the Check In) you must cover a charge of $225.00 Mexican pesos per room per night. *Rates are subject to change without prior notice.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Location
Blvd. Kukulcan Km 4.5, Cancun
55 hotels in this area on Priceline, from $27 a night.
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