About
Set next to El Embarcadero pier in Cancún’s Hotel Zone, Oasis Palm - All-Inclusive has 656 feet of private beach. This Mexican-style resort offers outdoor pools, a spa, shops and restaurants. The air-conditioned rooms at the Oasis Palm feature a private bathroom. Each one comes with cable TV, and many have fantastic sea views. The Oasis Palm’s 5 restaurants range from Japanese to seafood to Mexican food. There are also 6 bars, including a swim-up bar and a beach bar. Children can enjoy the kids’ restaurant and the activity program. Numerous bars, restaurants and shopping centers can be found nearby. Other activities include Mexican cuisine courses and Tequila and Mezcal tastings. Downtown Cancún is around 5 minutes’ drive from the Oasis Palm, while Cancún Airport is 20 minutes’ drive away. Trips to Mujeres Island leave from the port next to the hotel.
Guest Rating
Pleasant
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Room Options
Standard
302 sqft • 1 King or 2 Double
Room Details and Photos
Standard Room
291 sqft • 1 Queen or 2 Double
Room Details and Photos
sqft
Room Details and Photos
Guest Rating
Pleasant
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Beach front,food,
- The beach was great
- Location and close proximity to airport. Breakfast.
Cons -
- Advertised 11 restaurants we were told we only had access to 2 and the buffets, 8 nights there we could only get reservations for 1 night the rest we were stuck with buffets. Only 1 bar open in evenings. The walkways were uneven stone that I actually fell
- One of the horrible, dirty, stinky hotels I've ever stayed. -> Centerpedes in the Bathrooms, under bed. We killed couple. (Attached the pictures) -> very small and ugly rooms. -> Bathrooms are disgusting with cracks , rust on the door and faucets
- Rude Staff, Bathroom Very Small And Shower Clogged Took The Whole Week for the maintenance staff to fix the problem in 5 Minutes. I was almost leaving then. I Will Add A Review With Pictures In Google Maps Section
Top Quotes:
"Nice beach."
Business Traveler (40)
Solo Traveler (38)
Traveling as Couple (417)
Family with Young Children (1241)
Family with Teens (21)
Senior Traveler (5)
Group Traveler (158)
Total (1670)
Jose
•Posted on: 3-15-2024
Beach front,food,
Mollie
•Posted on: 3-5-2024
The beach was great
Advertised 11 restaurants we were told we only had access to 2 and the buffets, 8 nights there we could only get reservations for 1 night the rest we were stuck with buffets. Only 1 bar open in evenings. The walkways were uneven stone that I actually fell
Verified Hotel Guest
•Posted on: 3-4-2024
Location and close proximity to airport. Breakfast.
One of the horrible, dirty, stinky hotels I've ever stayed. -> Centerpedes in the Bathrooms, under bed. We killed couple. (Attached the pictures) -> very small and ugly rooms. -> Bathrooms are disgusting with cracks , rust on the door and faucets
Andres
•Posted on: 12-2-2023
Beautiful Pool Ãrea, Pirates Boat Show
Rude Staff, Bathroom Very Small And Shower Clogged Took The Whole Week for the maintenance staff to fix the problem in 5 Minutes. I was almost leaving then. I Will Add A Review With Pictures In Google Maps Section
Top Amenities:
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 12:00 PM
Pets:
Pets are not allowed.
Important Info:
Upon check-in, guests must pay a one-time Student/Youth resort fee of USD 30. Charges apply for adults between 18 and 25 years old staying from February to April. The policy is mandatory, per person, and not refundable. Cash only. Credit cards issued to people other than guests (i.e., parents, spouses, etc.) are not accepted in Mexico. Student/youth policy (year-round) student/youth Travelers are defined as any guest 24 years of age and younger traveling without a legal parent/guardian, and is applicable at all Oasis properties year-round. Generally, the Grand Oasis Cancún will be the only property accepting student/youth (not applicable to family travel). Any guests meeting the above definition of student/youth traveler are subject to the following conditions: Upon check-in, passengers must pay a one-time student/youth resort fee (charges may vary). This policy is mandatory per person and not refundable. An operator is obligated to inform all students/youths of this charge. The minimum age requirement for property check-in is 18 years of age. At least 1 guest per room must be aged 18 years or older. Minors are not permitted to stay unaccompanied. Any student group traveling with guests under 18 will require a chaperon (s). One chaperon is required per 1-19 students/youths under 18. The minimum age requirement for a chaperon is 25. All students will be assigned a special bracelet for ID purposes; this policy is applicable year-round. Please note that the legal drinking age in Mexico is 18. Government Sanitation Fee & Resort Fee: in addition to the reservation rate, once in the property (during the Check In) you must cover a charge of $225.00 Mexican pesos per room per night. *Rates are subject to change without prior notice.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Features & Amenities
Highlighted Amenities:
Amenities & Services
location
Oasis Palm - All Inclusive
Boulevard Kukulkan Km 4.5, Cancun,
Top Hotel Destinations
- Hotels
- North America
- Mexico
- Quintana Roo
- Cancun
- Oasis Palm - All Inclusive