Club Quarters Hotel in Houston

Friendly staff, great location to walk to an Astro game, several restaurants in the area, and parking was across the street in a safe parking garage. Cheaper to park yourself.

The room needed a little more attention to cleanliness. Specifically the AC vent. It was covered in a black grim.

Walking distance to any place, and restaurants in the downtown area, nice old building, good value for the price

Lou noise level from the street, day and night. I lost something and couldn't find it. restaurant is not so good food.

the staff and food

the view from my room was a brick wall.

The hotel front desk while while checking out were unprofessional and rude, the refused to give me a copy of my receipt.

Very pretty and clean, close to Bayou music center. Staff was nice!

Rooms are super noisy. I could hear people talking in the hallway, beeping noise was happening in the hall as well, and then construction outside.

The restaurant was really good. But you had to actually eat there to get your food. We ordered room service and it never arrived so we ate at the hotel across the street.

HORRIBLE!!!!!!!!!!!!!!! ZERO customer service. Very tiny room.

Checking out. I was disappointed with the hotel. The shower was cold, trash had not been removed prior to our stay and was never collected during my stay. The room was also never cleaned. Same sheets were on the bed for three nights straight.

Housekeeping did not clean the room one time during our stay. Hotel rooms did not have a refrigerator, nor was there an ice on the floors T keep beverages or food cold.

Location and how close it was to everything in downtown Houston

I had to change my room because the floor and room had a bad odour. The hot water didn’t work in the new room. The phone and tv didn’t work in the new room. I had to wait forever for House Keeping.

Location and coffee machine in room and in lobby.

Have to check in on a kiosk. Room not serviced daily. When it was coffee supplies not replaced. Desk chair too short for desk.

Proximity to downtown attractions

When housecleaning came on our 4th day as scheduled they didn't change the sheets.

The lobby was beautiful and location was convenient, but the room didn't live up to expectations based on photos I had seen.

Didn't live up to the expectations based on price, photos, and the vibe of the lobby. The furniture was dingy (chair was scuffed up, desk/drawers were scuffed up, the decor and ambiance/personality was minimal. Asked for more towels and never got them.

Location near many restaurants and bars and the Toyota Center where the concert was held that I attended.

Room was way to small and the walls too thin.

It was beautiful.

It was a very small room, and there was no microwave, refrigerator, or kitchen as promised when I booked!

Location

Room was a bit cramped. Price seemed a bit high.

It was clean, really didn't have a problem just with it being a little small.

It was nice!

This hotel allows their employees to physically threaten disabled people.

The staff

Not enough amenities in the room

The staff were very friendly and helpful.

Small room.

Staff knowledge

No free breakfast

Had seating area coffee

Cleaner didn’t clean well