Ardeonaig Hotel & Restaurant

Pros +

• Hey guys, check out the location stated. 0.8miles from Centre- NOT..its 7miles from Killin Centre along a single track road with some passing places - not for the faint hearted- or even in the dark...My husband and I briefly visited this hotel and went to reception to check in - nobody there. We went into TV lounge area - it looked soo comfy - nobody there. Back to reception - even used the toilet. Waited abt 20mins shouting 'hello hello' - nobody there...I said to my husband I don't like walking around in this hotel, felt v vulnerable- just not quite right. This was our Golden Wedding and we had arranged to meet family members that were staying in Killin Centre. Quite honestly I was sooo stressed - we then left the hotel to try and get further accommodation- which we did after a few tele calls. A member of hotel staff- Christian - I think phoned us abt 5.30pm to ask what time we were arriving...I explained our situation abt being in the hotel and nobody there. He was going to contact the owners to possibly arrange a refund and call me back. No phone call back. I tried to contact the hotel owners several times and eventually spoke to Karen. She was most unhelpful to say the least. She said she had lost out money wise because we didn't cancel?? and could not rent out the room??....I told her we didn't want to cancel...what were we supposed to do....no one there to check us in. We were the ones that had lost out as we had to find and pay for alternative accommodation- which we did - eventually. By this time I was really upset having to spend time phoning hotels in the area. I don't want to go on and on about our experience. The hotel looked lovely, i was sooo disappointed - defo not in Killin Centre. The owners have refused to refund our money.....I have contacted booking com. I am awaiting their comments ....
• Remote location very peaceful