Mondrian South Beach

Staff were rude/unapproachable. Difficult to get beds at the pool unless you wanted to pay to upgrade.. this is despite already paying a resort fee. was not allowed to take water to the pool in 30+ heat. For the price would not stay here again.

The room size and view was fantastic. The pool was great. Bartender at pool was great.

Within an hour of checking in, the bottom of our feet turned black from the dirty floor in our room. I requested our room be cleaned the next day and they said they don't clean daily. Then they only made 1 of 2 beds and dropped off towels on cleaning day

Hotel cleanliness was very poor and they insist on not offering daily housekeeping. The room furnishings are below mediocre and the bathroom is too small to be comfortable. The service isn’t great either - wouldn’t give us bottles of water

I didn’t like this hotel. This hotel is nasty and unclean.I will never go back there again!!!

Yes, everything !!! the room is old not clean and broken

large room & comfortable bed

the air condition switch needed to be fixed

Location

The room had several things wrong. The lock on the main door was broken. The A/C was rattling. The curtain slide was broken.

Room has mold and smells like mold , maintenance had to calm shop vac water out of the AC units because it was flooding downstairs. A C unit smells like mold.

I HATED THIS HOTEL! Falsely advertised. The only quality of this hotel is outside at the Baia Beach Club. The rooms are extremely out of date and it was not clean! I felt like I stayed in a hostel, beds were uncomfortable I will never be back.

Location and proximity

cleanliness of the room, condition of the hotel and balcony furniture

The staff were very nice

there during mandatory evacuation for hurricane & even tornadoes in area. charged resort fees & we were confined to room couldn?t use anything anyway seemed like unnecessary charges on people w/price gouging 13 bucks for one can of coke in fridge

Hotel was ok

The fact that I already paid for the room when I got there to check in, I had to post $700 down deposit which I didn?t have. It was just so inconvenience.

Overall the staff was nice and food was good.

There was termites in our room. We requested a new room but unfortunately it wasn?t the same type of room we originally booked. One of our guest went without a comfy bed.

The view

Too many fees and charges and upgrades, hidden fees and Add ons that make it a lot more expensive then advertised

Wonderful staff! Especially bell boys

Roaches and rude management. Inedible and overpriced food. Erroneous charges on my folio. The list goes on. Checked into a different hotel when I extended my stay. Also so pricey

Excellent service and hospitality! Beautiful pool with DJ! Walking distance to Lincoln Shopping Center!

The view from the room facing the bay was perfect for a romantic getaway.

The room was dusty and the rug filthy and stained. Tje hotel was trying to be art deco. It looked like someone just grabbed a bunch of random pieces and threw them in the room. Definitely not worth the price point

The location is good, and I was able to get a room at a very reasonable rate of about $--- a night.

The hotel is old and dirty - which explains the better prices. I think they are just seeing how long they can keep going without renovating. Partying in other rooms keeps you awake, Food in extremely expensive, but it¿s still good value in South Beach.

The staff was so nice and helpful, the location is amazing, the city view is amazing, the room is huge

The room is not cleaned well. There was hair in the shower when we got there, walls are dingy, carpet was dirty, shower floor was not cleaned as well.

My favorite part was the staff. They are extremely friendly and helpful.

Rooms are outdated and TVs are small. Need serious remodeling.

Room was very large, staff was friendly. Pool is amazing with great views!

Room could have been cleaner- floor was visibly dirty and white furniture had stains/signs of wear.