4 Star Hotel

Grand Oasis Cancun - All Inclusive

Boulevard Kukulcan Km 16.5 Lote 45 46 Y 47 Zona Hotelera, Cancun, - Mexico
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Grand Oasis Cancun - All Inclusive
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About

Located on a private beach, this all-inclusive entertainment resort offers a spa, tennis courts and an outdoor pool set in tropical gardens. Central Cancun is 9.3 mi away. Each room at the Grand Oasis Cancun has a view of the gardens or sea. All rooms offer air conditioning, a mini-bar, safety-deposit box and flat-screen cable TV. The Grand Oasis offers a range of dining options, there are 8 restaurants including Mexican and Mediterranean restaurants, an international buffet and sushi bar. The 9 bars include beach and pool bars, lounges and a nightclub. The hotel offers live shows, music festivals and ongoing performances. There are shops, discos and restaurants nearby, as well as a wide sandy beach. Multilingual staff can help you plan activities and excursions. They can also arrange transfers to Cancun Airport, a 20-minute drive away with extra cost.

Guest Rating

5.4

Based on 1,014 reviews

Location Of Hotel

8.1

Hotel Cleanliness

6.8

Hotel Staff

6.6

Overall Quality

6.2
Show 50 Verified Reviews

Room Options

1/5

Grand Ocean View

388 sqft • 1 King or 2 Double

Air conditioningAlarm clockBalconyBath or Shower

Room Details and Photos

1/3

Grand Standard Room

366 sqft • 1 Queen or 2 Double

Air conditioningBalconyBath or ShowerBody soap

Room Details and Photos

Guest Rating

5.4

Based on 1,014 reviews

Location Of Hotel

8.1

Hotel Cleanliness

6.8

Hotel Staff

6.6

Overall Quality

6.2

Pros +

  • The staff was cordial, however I felt the service lacked inclusion into the offerings of the hotel. The pool was fun but the lines at the pool bar were ridiculous and filled with too many barely 21 types.
  • The common areas

Cons -

  • No room service, the food was the worst we've ever had! Positively GROSS! We were dying for great Mexican food and never had any. The drinks are watered down. They don't clean your room but once in four days. There is no introduction to what you offer.
  • Quepague un cuarto para Vista al mar , y fue lo menos q me dieron
  • Food was horrible

Top Quotes:

"Lots of good dining options."

"View of the sea was breathtaking."

"Staff is amazing."

Business Traveler (67)

Solo Traveler (104)

Traveling as Couple (877)

Family with Young Children (1068)

Family with Teens (1)

Senior Traveler (22)

Group Traveler (538)

Total (3213)

3.0

Jennifer

Posted on: 2-2-2026

The staff was cordial, however I felt the service lacked inclusion into the offerings of the hotel. The pool was fun but the lines at the pool bar were ridiculous and filled with too many barely 21 types.

No room service, the food was the worst we've ever had! Positively GROSS! We were dying for great Mexican food and never had any. The drinks are watered down. They don't clean your room but once in four days. There is no introduction to what you offer.

2.0

Joel

Posted on: 10-9-2025

Quepague un cuarto para Vista al mar , y fue lo menos q me dieron

3.0

Jorge

Posted on: 6-27-2025

The common areas

Food was horrible

1.0

Jessie

Posted on: 5-12-2025

The hotel has 3 levels of all inclusive. You will be rejected if you try to use a restaurant not associated with your package you will be denied .Also the beds on this resort has bed bugs.

Top Amenities:

All inclusiveBeachfrontCasinoFree BreakfastFree Internet AccessFree ParkingHealth ServicesSwimming PoolRestaurantFitness CenterSpaSpaNo Smoking Rooms/FacilitiesFamily FriendlyKid Friendly
Show All Amenities

Guest Policies

Check-in:

After 03:00 PM

Check-out:

Before 12:00 PM

Pets:

Pets are not allowed.

Important Info:

Credit cards issued to people other guest (i.e., parent, spouse, etc.) are not accepted in Mexico. Student / Youth policy (YEAR ROUND) Student / Youth Travelers are defined as any guest 24 years of age and younger traveling without legal parent / guardian and is applicable at ALL Oasis properties on a year round basis. As a general rule, the Grand Oasis Cancún will be the only property that will accept Student / Youth GROUPS (not applicable to family travel). Any guests meeting the above definition of Student / Youth Traveler are subject to the following conditions: § Upon check-in, passengers will be required to pay a one-time Student / Youth resort fee (charges may vary). Policy is mandatory, per person and not refundable. Operator is obligated to inform all Students/Youths of this charge. Minimum age requirement for hotel check-in is 18 years of age. All rooms require one person that is at least 18 when occupied by a 17 year old passenger. All students under the legal age of 18 require a notarized consent from parent/legal guardian providing authorization and taking responsibility for the guest. No passenger under the age of 17 years of age is allowed to occupy any room without a parent or legal guardian accompanying them. Any student group traveling with guests under the age of 18 will require chaperon(s). One chaperon is required per 1-19 students/youths under the age of 18. The minimum age requirement for a chaperon is 25. All students will be assigned a special bracelet for ID purposes; this policy is applicable year round. Please note the legal drinking age in Mexico is 18. A mandatory environmental fee and a resort fee per room per stay will be charge upon check in. Upon check-in, guests will be required to pay a one-time Student/Youth resort fee in the amount of $30.00 USD (Charges apply for adults between 18-25 years old staying from February to April. Cash Only. Policy is mandatory, per person and not refundable.) New Exclusive Tour for Our Guests: Starting September 1st, 2025, enjoy the Jungle Cruise Adventure on Laguna Nichupté: • 90-minute themed boat ride • Live music, nature & pozol tasting • Fun for all ages • Dock tax: $10 USD per person (payable at Oasis Experiences) Government Sanitation Fee & Resort Fee: in addition to the reservation rate, once in the property (during the check in) you must cover a charge of $225.00 Mexican pesos per room per night. *Rates are subject to change without prior notice.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Features & Amenities

Highlighted Amenities:

All inclusive
Beachfront
Casino
Free Breakfast
Free Internet Access
Free Parking
Health Services
Swimming Pool
Restaurant
Fitness Center
Spa
Spa
No Smoking Rooms/Facilities
Family Friendly
Kid Friendly

Amenities & Services

All inclusive
Books, DVDs, music for children
Casino
Daily disinfection
Family rooms
Fitness center
Free Breakfast
Free Wi-Fi
Free parking
Hygiene certification
Indoor pool
Non-smoking property
Outdoor pool
Private beach
Restaurant(s)
Spa services
Spa/sauna

location

Grand Oasis Cancun - All Inclusive

Boulevard Kukulcan Km 16.5 Lote 45 46 Y 47 Zona Hotelera, Cancun,

Top Hotel Destinations

$303
per night