3.5 Star Hotel
Krystal Cancun
About
Beachfront Location Krystal Cancun in Cancún offers direct beachfront access and stunning sea views. Guests enjoy an infinity swimming pool, sun terrace, and lush gardens. Comfortable Accommodations Rooms feature air-conditioning, private bathrooms, and modern amenities. Additional comforts include balconies, sea views, and free WiFi. Dining Experience The family-friendly restaurant serves Mediterranean, Mexican, and international cuisines. Dining options include brunch, lunch, and dinner in a traditional or romantic ambiance. Leisure Facilities Guests can relax at the spa, fitness center, or enjoy yoga and aerobics classes. The resort also offers a kids' club, playground, and live music. Convenient Location Located 14 mi from Cancún International Airport and steps from Playa Forum, Krystal Cancun provides easy access to local attractions.
Room Options
Standard 2 double beds
356 sqft • 2 Double
Room Details and Photos
Family Studio Sea View
356 sqft • 1 King and 1 Sofabed
Room Details and Photos
Club Ocean View
345 sqft • 1 King or 2 Double
Room Details and Photos
Standard 1 King Bed
356 sqft • 1 King
Room Details and Photos
Deluxe King Room
345 sqft • 1 Queen
Room Details and Photos
Guest Rating
Pleasant
Pros +
- Very outdated hotel - but stunning views
- Friendly staff in all departments. Ocean view was beautiful.
- Location
Cons -
- Many of the features of this room just didn’t work. The television, the safe, the hot water, the lights. Given the busy weekend, there wasn’t enough staff to accommodate everyone … check-in to room service The elevator was an absolute disaster.
- Need more than one elevator
- Old, musty
Top Quotes:
"Nice location with a very pretty lobby."
"The view from the hotel was awesome."
"Walking distance to everything."
Darin
•Posted on: 1-7-2026
Very outdated hotel - but stunning views
Many of the features of this room just didn’t work. The television, the safe, the hot water, the lights. Given the busy weekend, there wasn’t enough staff to accommodate everyone … check-in to room service The elevator was an absolute disaster.
Erasma
•Posted on: 8-7-2025
Friendly staff in all departments. Ocean view was beautiful.
Need more than one elevator
Juanita
•Posted on: 6-11-2025
Location
Old, musty
Mason
•Posted on: 4-11-2025
The view and the staff!
We had a bad room 1st and they changed us to a different room!
Top Amenities:
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 12:00 PM
Pets:
Pets are not allowed.
Important Info:
The property has the Stay Safe & Clean Sanitary Certification. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Restrictions for the all-inclusive plan: Children from 0 – 4 for free. Children from 5 – 12, additional fee USD 40.00 Children older than 13, additional fee USD 90.00In the event of an early departure, the property will charge you the full amount for your stay. A damage deposit of USD 172.0 is required at checkin. This will be collected by cash. You should be reimbursed on checkout via cash, subject to an inspection of the property.
Features & Amenities
Highlighted Amenities:
Amenities & Services
Top Hotel Destinations
- Hotels
- North America
- Mexico
- Quintana Roo
- Cancun
- Krystal Cancun