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Top Amenities:
Guest Rating
Pleasant
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Show 50 Verified Reviews
About
Offering on-site fitness facilities, this hotel is located in Manchester, Connecticut. Free Wi-Fi access is available. A cable TV and air conditioning are included in each room at Best Western Manchester. Rooms are also equipped with a microwave and refrigerator. Featuring free toiletries, private bathrooms also come with towels and linen. At Best Western Manchester you will find a 24-hour front desk and a terrace. Guests can also enjoy the shared lounge, The Shoppes at Buckland Hills is 7 minutes’ drive from the hotel and Hartford city center is 14 minutes’ drive.
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 11:00 AM
Pets:
Pets are allowed. Charges may apply.
Important Info:
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 150.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 7 days of checkout via credit card, subject to an inspection of the property.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Pleasant
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Not much. It was a place to sleep. The person that we checked out with was nice.
- Location
- The location to the gas stations, grocery store and liquor store. Also pet friendly. I always like seeing the turtle in the lobby
Cons -
- We waited 30 minutes at the front desk before someone showed up. Some people were there waiting longer than us. The hotel shows signs of old age everywhere. Needs to be updated badly.
- Maid service was non-existent. After two days I asked to have my broom made up and it was, but they didn¿t leave me any towels or toiletries.
- Alot...let's start with the choice of Halloween decorations at the entrance??? Welcoming hospitality what? The $$ was deceiving, should have been cheaper. Whoever cleans the rooms should care more about impression. Probably the same person who decorated.
Top Quotes:
"The staff were incredibly friendly and anticipated our needs"
"Fabulous breakfast"
"Unconventional decor that was entertaining and different from run of the mill hotels."
Business Traveler (150)
Solo Traveler (262)
Traveling as Couple (306)
Family with Young Children (155)
Family with Teens (7)
Senior Traveler (10)
Group Traveler (51)
Room Options
2 Queen Beds, Nonsmoking, Chair With Ottoman
sqft • 2 Queen
Room Details and Photos
1 King Bed, Nonsmoking
sqft • 1 King
Room Details and Photos
Accessibility - Suite 2 Queen, Roll-in Shower, Sofabed, Nonsmoking
sqft • 2 Queen and 1 Sofabed
Room Details and Photos
Suite - 1 King Bed, Nonsmoking, Sofabed, Chair With Ottoman, Activity Table
sqft • 1 King and 1 Sofabed
Room Details and Photos
Location
Best Western Manchester
20 Taylor St, Manchester, CT
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