2.5-Star Hotel

Best Western Manchester

20 Taylor St, Manchester, CT - United States
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Best Western Manchester
1/17
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$118
per night

2.5-Star Hotel

Best Western Manchester

20 Taylor St, Manchester, CT - United States
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Top Amenities:

Free BreakfastFree Internet AccessFree ParkingHealth ServicesFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Rating

6.1

Pleasant

Based on 498 reviews

Location Of Hotel

7.8

Hotel Cleanliness

6.6

Hotel Staff

7.4

Overall Quality

6.1

Show 75 Verified Reviews

Offering on-site fitness facilities, this hotel is located in Manchester, Connecticut. Free Wi-Fi access is available. A cable TV and air conditioning are included in each room at Best Western Manchester. Rooms are also equipped with a microwave and refrigerator. Featuring free toiletries, private bathrooms also come with towels and linen. At Best Western Manchester you will find a 24-hour front desk and a terrace. Guests can also enjoy the shared lounge, The Shoppes at Buckland Hills is 7 minutes’ drive from the hotel and Hartford city center is 14 minutes’ drive.

Check-in:

After 15:00

Check-out:

Before 11:00

Pets:

Pets are allowed. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. A damage deposit of USD 150 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Highlighted Amenities:

Free Breakfast
Free Internet Access
Free Parking
Health Services
Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services:

Accessible parking
Accessible rooms through interior corridor available
Additional cleanliness protocols in place
Facilities for disabled guests available
Family rooms
Fitness center
Free Breakfast
Free Wi-Fi
Free parking
Microwave
Non-smoking property
Pets allowed (charges may apply)
Refrigerator
Wheelchair accessible

Guest Rating

6.1

Pleasant

Based on 498 reviews

Location Of Hotel

7.8

Hotel Cleanliness

6.6

Hotel Staff

7.4

Overall Quality

6.1

Pros +

  • The location
  • Not much. It was a place to sleep. The person that we checked out with was nice.
  • Location

Cons -

  • Although the mattress was very lumpy & should be changed, it was still comfortable-room 304
  • We waited 30 minutes at the front desk before someone showed up. Some people were there waiting longer than us. The hotel shows signs of old age everywhere. Needs to be updated badly.
  • Alot...let's start with the choice of Halloween decorations at the entrance??? Welcoming hospitality what? The $$ was deceiving, should have been cheaper. Whoever cleans the rooms should care more about impression. Probably the same person who decorated.

Top Quotes:

"The staff were incredibly friendly and anticipated our needs"

"Fabulous breakfast"

"Unconventional decor that was entertaining and different from run of the mill hotels."

Business Traveler (150)

Solo Traveler (261)

Traveling as Couple (305)

Family with Young Children (155)

Family with Teens (7)

Senior Traveler (10)

Group Traveler (51)

10
10/12/2023
The location
Although the mattress was very lumpy & should be changed, it was still comfortable-room 304
4
11/9/2022
We waited 30 minutes at the front desk before someone showed up. Some people were there waiting longer than us. The hotel shows signs of old age everywhere. Needs to be updated badly.
3
10/13/2022
Not much. It was a place to sleep. The person that we checked out with was nice.
Alot...let's start with the choice of Halloween decorations at the entrance??? Welcoming hospitality what? The $$ was deceiving, should have been cheaper. Whoever cleans the rooms should care more about impression. Probably the same person who decorated.
5
10/6/2022
Maid service was non-existent. After two days I asked to have my broom made up and it was, but they didn¿t leave me any towels or toiletries.

Room Options

1/2

2 Queen Beds, Non-Smoking, Chair With Ottoman, Mini Fridge, Full Breakfast

sqft • 2 Queen

Air conditioningClosetComplimentary teaDesk

Room Details and Photos

1/2

1 King Bed, Non-Smoking, Mini Fridge, Full Breakfast

sqft • 1 King

Air conditioningClosetComplimentary teaDesk

Room Details and Photos

1/3

Queen Suite with Two Queen Beds, Roll-In Shower and Sofa Bed - Disability Access

5167 sqft • 2 Queen and 1 Sofabed

Accessible bath/showerAccessible by liftAccessible roomAccessible toilet

Room Details and Photos

1/4

King Suite with Sofa Bed - Non-Smoking

5167 sqft • 1 King and 1 Sofabed

Accessible by liftAir conditioningBath or ShowerBody soap

Room Details and Photos

Location

Best Western Manchester

20 Taylor St, Manchester, CT