Hotel Casa Capsa

Clean and organized

They didn¿t offer much other services or water.

It¿s a beautiful hotel in a historic building a few minutes¿ walk from Old Town. The rooms are old-school charming and the shared spaces (lounge, breakfast) are gorgeous. Plus you can smell the attached bakery every time you enter and exit the lobby!

The only drawback is that the air conditioning in the room is not sufficient for the extreme heat of Bucharest in the summer.

The location, the staff who helped us a lot.

We were provided just one small towel and when we asked for additional and larger ones and they said they only had small ones which seemed awkward. Also, we had to ask for a router in order to have internet in our room.

Very central location, historical building, brand with a very rich history! Comfortable rooms . You have the feeling that you’ve travelled back in time.

Breakfast was poor. One of the poorest I’ve ever seen in a 4/5 star hotel, probably at the level of a budget 3 star hotel. Fee options to choose from, reasonable quality, but in no way at the level of a 5 star hotel. It could use some major improvement in quality and options.

good location, in the of the city center.

very small room and toilet.

It was a lovely hotel and it has a nice atmosphere. Very centrally located and close to a delightful chocolate shop. Yum.

It wasn’t the property itself but the breakfast. It was supposed to start at 7 but when we went to the meal room at 7, there was no one there and the room was dark. We had an excursion at 730 so it was disappointing to not be able to start the day with the breakfast that we paid extra for. Just be wary if you have an early tour so you might miss breakfast.

The stay was the most disappointing I ever had in a big city hotel - and for sure the most disappointing one can have in a five stars hotel (I don’t know how the hotel can be granted five stars ). The staff was from the very beginning not really welcoming but the worse thing was that the WiFi didn’t work. After failed attempts to fix the problem, a router was installed on the corridor in front of the room, so that we could have WiFi only if standing next to the door. There was no attempt from behalf of the hotel to make up for this annoying situation, on the contrary, the staff was unfriendly. Apart from that, the bathroom was not up to the standards for a five stars hotel, the carpet had not been cleaned for quite a while, bulbs were missing in the lamps. I wouldn’t advise anyone for a stay there!

There was hardly anything that I liked apart from the location of the historic building in the center.

Exceptional

A bit hot in the room since interiour courtyard window doesnt open outside and AC didn't work.

The hotel is gorgeous inside, it looks like a palace and the room was big, comfortable beds, warm, you were sinking in the carpets really.

The reception staff on arrival was very unfriendly, no info regarding the hotel, breakfast or help with the suitcase on the stairs was offered. One morning, a member of staff entered my room without knocking beforehand or apologies after i started shouting. The door was not only closed but also locked from the inside. I had to block the door with a chair the next night to feel safe enough to sleep. Would not recommend this hotel for women travelling alone.

Perfect location, a very good room and clean.

Will never stay again!

This hotel shouldn’t be 5 star hotel at all. It’s more of 2 or 3 star hotel. The reasons are below:- No one helps in the luggage , no concierge - no restaurant, no bar- no room service - no phone in the room

This is a charming hotel in the center of Bucharest close to all major attractions. It cultivates old world charm combined with modern amenities. Do not expect extras like a spa or a gym; it is in fact a boutique hotel located in a historical building, and that makes it special. The staff is very competent and friendly. They also serve a very good breakfast. The pastry shop is, and has long been, famous for its specialties - absolutely worth sampling.

It was all good.

The hotel is like Peleș castle.The breakfast was wonderful. Pure quality. The cafeteria Capșa near was a big temptation.

The light in the evening. ?

Beautiful old hotel that keeps its original details and furniture from the 1800s. Clean, quiet, excellent location and excellent service. Downstairs you will find an old café with a wide variety of home made cakes, sweets and ice cream. My absolute favourite place to stay in Bucharest.

The location is great, the room was clean, the staff was very nice.

The bathroom is a little outdated, no parking available, and there is no access by car due to the Calea Victoriei closing!

Really lovely location in the heart of Old Town. Would come back to this hotel !

The toilet was too close to the sink basin it wasnt very well thought out about the space allowance in the bathrooms

Location

The reception staff , we come @ 12 am and we have a gift to be given to a friend and when we stay at reception chatting with my friend the staff on duty was complain they were make noise , all lights was close and was to dark to walk in reception, I believe he wanted to sleep !

Good locationNice old furnitureHistorical place

I have booked and pre-paid a suite and received a deluxe room due to lack of availabilityQuite bad attendence; the guy at the reception seemed bored and tiredShower not working; we have received only ome set of towels for 2 persons, stains on the carpet, the bathroom was not perfectly clean

The historical building and the hotel heritage are well preserved in the renovations. The decorations in the room were rich and gave a sophisticated feeling to the experience. The location was as good as it can get.

The staff had a "dusty" feeling and the lighting in the acommon areas didn't match the level of the decorations. These gave an incomplete feeling to the whole experience. The entrance was on the side street and was unexpectedly discreet.

I loved how quiet the hotel was! I liked the feeling of intimacy and that the staff was not interferring at all.

I had one of the junior suites, and there was a constant smell of cozonac/ pastry inside. My boyfriend loved it, though!