Holiday Inn Cambridge By IHG

Air conditioning did not work. Very hot. Couldn’t sleep. Mgt did nothing.

Location and car parking and comfortable beds and choice of pillows and staff

TV channels did not work. Not sure that TV was receiving a signal properly? Breakfast buffet food left out too long . Fried eggs rubbery and bacon way overcooked. Menu for dining in food was limited and very expensive as were the bar drinks.

The room was spacious and clean. The breakfast was very good. I used the gym which was fit for purpose.

Unfortunately we had a young family above us who kept on running up and down which was very annoying, also they were banging on something at 4am.

Location met our needs

Room wasn’t very clean the trim around the shower was very dirty, holes in the towels, cobwebs in the bedroom area , fire alarm went off at 6.3am with very little staff informing guests it was a false alarm At breakfast there was guests walking around in there nightwear !! I think the hotel should have a dress code for the restaurant

Staff were really friendly. Great facilities. Room clean and comfortable.

Pool and facilities were excellent. Breakfast was also very good.

Room was clean but a few bits were not tidied thoroughly.

Wouldn’t stay here again

Booked a twin room for me and my sister but once arrived all twin rooms were taken so we did not get the room we required. We had to pay for parking as it says everywhere that you have to pay on arrival but once we booked in the told us we could have complimentary parking but refused to give us a refund for the parking that we paid for. Once arriving to the room there was a huge gap between the door and the floor which made us feel very unsafe.

Location/parking/ great staff/ the pool/ breakfast

Not too happy about having to wait for the kitchen to allow ordering food. Would have been better to have been able to order and than wait for dinner rather than having to keep going to the bar to see if it was possible. Also think table service for ordering would be much better

Friendly helpful staff, great warm pool and spa facilities, easy room service options too!

On the outskirts of Cambridge, but close enough to very reasonable park and rides.

Breakfast was fantastic. Great value. Staff were so friendly and helpful. Room was great size. Good pool and excellent opening hours and late at night. Good bar and nice Starbucks coffee was a treat!!

Bar area is a bit chilly due to doors. Had to pay for parking even though hotel guest. Did a late check out which was a brilliant idea but £40 is quite a lot.

Easy to get to. In a good area Plenty of areas to sit and have a relax

Well equipped with gym and pool

facilitates were absolutely wonderful the pool steam room sauna - cleanliness was outstanding even at the reception water was provided with cookies and something for children (pack) which our gran daughter absolutely loved.

i cannot fault anything

It was convenient. The staff were helpful

The restaurant food was terrible. The room was worn and badly redecorated. The TV could only receive a few channels. The heating/aircon didn’t work properly. I opened the curtains to find there was only a tiny high level window. The lighting in the room was poor.

Nice reception area Free parking Helpful staff

Room needs updating Hardly any channels on tv and difficult to operate Big stain on carpet in bedroom Shower water luke warm Generally hotel feels a little uncared for So won’t book again

The spa facilities, the friendly, helpful staff. Comfortable rooms. Great breakfast, even for our gluten free person.

Paying for parking if your a guest, would be better if informed about being an IHG member first free parking before arrival.

The staff at this hotel are exceptional. All of those I encountered - reception, breakfast and the bar, were friendly and extremely helpful. They are the reason I will return to this hotel.Bar area, breakfast room all very nice.

I booked an executive room and it was very tired, in need of refurbishment and not as described. I asked to be moved to a standard room, refurbished and much more comfortable. This meant that I had paid extra money for no reason.

The entrance and bar area was very welcoming clean and modern, the staff were very helpful and polite. Has a lovely Starbucks counter and even has a gym, there was also a coffee machine in the room which I was expecting!

The rooms are aged and a little uninviting, but it was clean and given the price it did what it needed, but I wouldn't recommend for romantic weekend, it was just a pitstop if you like.

Stayed for a birthday party always very good service

Pool area a bit dated but otherwise great

The room was clean not to small.The suna and steam room brilliant

Spacious room, great location, swimming pool was open 7am to 10pm and great for kids but also roped off for space for adults to swim. Buffet breakfast was good. Staff were great throughout. Overall an ideal hotel for a family weekend away.

If you were being picky, then room decor was a little tired but this didn’t bother us at all